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ConsumerLab.com provides independent test results, reviews, ratings and comparisons of vitamins, supplements, herb and nutrition products to consumers and healthcare providers.


consumerlab.com
Founded in 1999
Vernon, NJ, United States
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ConsumerLab.com Reviews Summary

ConsumerLab enjoys a strong reputation among its users, who appreciate the unbiased, detailed information it provides on supplements and health products. Customers frequently highlight the site’s thorough research and reliable testing, which empowers them to make informed decisions about their health. However, some users express frustration with the frequency of email updates and recent login issues related to cookie settings. Additionally, there are requests for broader product reviews, particularly from popular retailers. Overall, while the service is highly valued for its quality and reliability, there are areas for improvement in user experience and communication.

This summary is generated by AI, based on text from customer reviews

service
19
value
30
shipping
5
returns
5
quality
25

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Ray X.
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I spend quite a bit of time reading the supplement reviews, email updates and find it's time well spent. I appreciate your service.

Date of experience: August 15, 2023
Dawn B. ConsumerLab.com Rep
over a year old

Thank you so much for your kind words Ray and for being an active member of our community! We're thrilled to hear that you find our educational resources, including supplement reviews and email updates, to be a valuable use of your time.

Maine
1 review
0 helpful votes
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I love C.L. I read it front to back... I get Ideas as to the foods that are best for my body and brain

Date of experience: August 14, 2023
Pennsylvania
1 review
1 helpful vote
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Great source of info
July 31, 2023

I'm happy to have a place to learn. Really like the lectures explaining what various vitamins and supplements do. My family and friends regularly ask me to tell them what I've learned. And what is recommended and the info is valuable! Thank you!

Date of experience: July 31, 2023
Dawn B. ConsumerLab.com Rep
over a year old

Thank you for your review, Mary. We appreciate your support!

California
1 review
0 helpful votes
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Cannot do without
July 31, 2023

I highly value your research and tell my friends about your publication.
Thank you for your service.

Date of experience: July 31, 2023
Dawn B. ConsumerLab.com Rep
over a year old

Thank you for that nice review, Hannelore. We're glad that you appreciate our work.

Oregon
1 review
1 helpful vote
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ConsumerLab is the best!
July 31, 2023

The newsletters are e-mailed and just the right frequency. I open them and read them and then follow the links to changes or new info that I'm interested in. I often use the test results - especially the Top Picks are very helpful. When I'm interested in getting help with a specific health problem, I like that there are articles I can search for; the search applet is good. I also benefit from the comments section and I think it's so great that CL responds to those. My only complaint is that I wish I didn't need to sign in before clicking on a link. Why can't I sign in after clicking and still be taken to that info?

Date of experience: July 31, 2023
Dawn B. ConsumerLab.com Rep
over a year old

Thank you very much for sharing that, Linda. We are very glad that you appreciate the work we are doing. We appreciate your support.

Florida
1 review
1 helpful vote
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Love Consumer Lab!
July 22, 2023

As a member, I'm able to look up products and find which ones are safe and that provide the correct amount of nutrients. Also they give all the information you could possibly need to make a decision on what products to buy

Date of experience: July 22, 2023
Dawn B. ConsumerLab.com Rep
over a year old

Thank you for that nice feedback, Audrey!

Minnesota
1 review
0 helpful votes
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Honest information
July 18, 2023

I am glad for this resource to check various products!
I hope you will consider also testing refrigerator water filters in regard to micro plastics and PFAS.

Date of experience: July 18, 2023
Dawn B. ConsumerLab.com Rep
over a year old

Thank you for your feedback, Kristen. We appreciate your support and are happy that you utilize ConsumerLab to check various products.

California
1 review
0 helpful votes
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Excellent resource
July 17, 2023

I have belonged to ConsumerLab.com for several years and it is so very informative on so many levels for supplements, and health problems. I go to it to find the best rated product I can find, knowing I will be getting all of the main ingredients touted for such and also the safest ingredients. I also appreciate the warnings available in the research so that I can choose what will work best for me and my personal life.

Date of experience: July 17, 2023
Dawn B. ConsumerLab.com Rep
over a year old

Thank you very much for sharing that, Peg. We are very glad that you appreciate the work we are doing. We appreciate your support.

California
1 review
0 helpful votes
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Lab Eval
July 17, 2023

Great info and analysis which helps me make decisions to aid in maintaining my my optimum health

Date of experience: July 17, 2023
Dawn B. ConsumerLab.com Rep
over a year old

Thank you for that nice feedback, Peter!

Missouri
1 review
0 helpful votes
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I have been a member for quite a few years and have found numerous studies and articles on products that were of importance to me or family. The explanations of how supplements work, why certain vitamins, minerals etc are important and what to watch out for have been so helpful. I can't count the number of times I changed what I was going to do based on research and information I read on the Consumer Lab website.

Date of experience: June 12, 2023
Dawn B. ConsumerLab.com Rep
over a year old

We're glad that you are enjoying your membership to ConsumerLab, Sue. Thanks for your feedback!

Texas
1 review
0 helpful votes
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FDA for supplements
June 12, 2023

Articles have saved me money by keeping me from buying supplements that provide no efficacy and steering me towards supplements that contain what's listed on the label.

Date of experience: June 12, 2023
Dawn B. ConsumerLab.com Rep
over a year old

Thank you for that nice review, Tom. We're glad that you appreciate our work. Thanks for your support.

Virginia
1 review
2 helpful votes
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I am scrolling,, scrolling, scrolling only to get tiny segments of info. I can't see a complete assay of any item on one page only (like a label). This means I have to rely on manufacturers labels online. What's the point?

Date of experience: June 12, 2023
Florida
1 review
0 helpful votes
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My Go to website
June 12, 2023

I always read your emails. They help me choose the right supplements for my needs.

Date of experience: June 12, 2023
Dawn B. ConsumerLab.com Rep
over a year old

We're glad that you enjoy ConsumerLab.com. Thank you for posting your comments.

District of Columbia
1 review
6 helpful votes
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Good resource
July 12, 2023

I rely on CL's reviews of nutritional supplements and ancillary health-related products (such as water- and air- filters) in choosing appropriate porducts for myself and my family--but I have found that in the last couple of years, the brands they choose to review--and update--are not the brands that I have interest in and are most accessible. Further, CL is choosing to 'recycle' reviews more often rather than review new science and new (and promising) supplements. I am not sure whether this is a result of the general, pandemic-related slow down in virtually everything, but after being a member for many years (10+), I'm not sure I'll renew my membership.

Date of experience: June 12, 2023
KR
1 review
1 helpful vote
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I am a pharmacist and creator based in Korea. I find the ConsumerLab website extremely useful for my needs.

However, I have had a somewhat disappointing experience. I attempted to purchase the "2023 Survey of Vitamin and Supplement Users Report" and sent two emails to Lisa Sabin for assistance, but I never received a reply.

I had no other alternatives to turn to for help, so I gave up, but I am still curious as to why this happened.

Despite this issue, I find the overall ConsumerLab website very helpful. Thank you always.

Best,
JangMooHyun

Date of experience: May 24, 2023
Dawn B. ConsumerLab.com Rep
over a year old

Thank you for your review. We are sorry if we did not get back to you with information about our Survey Report, which is a 170+ page market research report based on consumer perceptions. Lisa Sabin will reach out to you directly for more information about that report. As you may be aware, the Survey Report is different from our Product Reviews, which are available online with a ConsumerLab membership.

Massachusetts
1 review
5 helpful votes
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Once I'm able to get to the article I'm interested in reading, all is good. Very informative, well- researched, and thorough. I also appreciate the continual updates in yellow highlights. Now here's what needs to be improved. When I receive an email highlighting an interesting article, I click on the link, read a brief summary and then to go to the full article I need to log in. However, after I log in, it doesn't take me back to the article and I have to search for it. It's a huge time waster.

Date of experience: May 22, 2023
Oregon
1 review
0 helpful votes
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As a decade-long subscriber to ConsumerLabs, I have grown to feel secure that the reviews are comprehensive, totally objective, and comprehensible.

Date of experience: May 22, 2023
Dawn B. ConsumerLab.com Rep
over a year old

Thank you very much for sharing that, Barry. We are very glad that you appreciate the work we are doing. We appreciate your support.

Florida
1 review
1 helpful vote
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Quick, personal response!
May 22, 2023

I was so pleased and impressed to hear from Dr. Cooperman himself in response to a recent inquiry. He answered my questions. I love the wealth of knowledge available on the website, and that suggestions are appreciated, encouraged, and welcomed.

Date of experience: May 22, 2023
Tod C. ConsumerLab.com Rep
over a year old

Glad that was helpful to you, Sandi. We appreciate good questions -- they continue to push us in new directions -- although, of course, we can't answer all the questions we receive. Tod Cooperman, M.D.

California
1 review
0 helpful votes
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I have been a CL member for many years. Before I buy any product I check CL's site for information. This is such a valuable and reliable resource! I appreciate the unbiased evaluations and the volume of content. I just wishe CL was a news agency!

Date of experience: May 8, 2023
Dawn B. ConsumerLab.com Rep
over a year old

Thank you for that nice review, Markus. We're glad that you appreciate our work.

California
1 review
1 helpful vote
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Great resource
May 6, 2023

Consumer lab is the only resource for independent trustworthy, a supplement reviews. I refer to consumer lab frequently regarding supplement use. However, I have recommended some products be reviewed and have never received a response from consumer lab to my recommendations nor have my recommended products been reviewed.

Date of experience: May 6, 2023
Dawn B. ConsumerLab.com Rep
over a year old

Aly,

Thank you for sharing your feedback and for your continued support as a member of ConsumerLab. We truly value your trust in our independent and trustworthy supplement reviews.

We apologize for any inconvenience caused by not receiving a response to your product recommendations. At ConsumerLab, we receive a significant number of requests and recommendations from our community, and we strive to address each one diligently. We regret that we may not have been able to get back to you promptly.

Your recommendations are important to us, as they help shape our testing and review agenda. Please be assured that we value your contribution and are continuously working to improve our responsiveness to user suggestions.

Once again, we appreciate your support and trust in ConsumerLab. If you have any further recommendations or questions, please feel free to contact us, and we will do our best to assist you.

Thank you,
Dawn