• ConnectingThreads

ConnectingThreads

Overview

ConnectingThreads has a rating of 4.3 stars from 108 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ConnectingThreads most frequently mention customer service, and quality fabric. ConnectingThreads ranks 14th among Knitting sites.

  • Quality
    8

This company does not typically respond to reviews

Positive reviews (last 12 months): 90.6%
Positive
77
Neutral
2
Negative
6
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • BUYER BEWARE--customer service is also slow when you question your order contents.
How would you rate ConnectingThreads?
Top Positive Review

“Great Fabrics for my Projects”

Rita K.
7/7/23

I buy a lot of fabrics from CT for my WoW Pillowcases so that I have the perfect colors available when making them! I also make quilts and find the perfect colors or prints from CT to finish them! With the gas prices, I find CT saves me the driving and offers many quality choices that are mailed directly to me. I love their thread and use it on my sewing machine for all my sewing projects.

Top Critical Review

“Incorrect fabric color advice”

Karen M.
4/29/23

I have been very pleased with previous purchases from Connecting Threads, but I recently used the chat feature on the website to see what fabric colors would go with a specific panel that I wanted to purchase. I was given some recommendations, which I then purchased, along with 3 of the panels. There is only 1 piece of fabric out of the 5 recommended fabric colors that go with the panels. Returning the fabrics is a big inconvenience, so I will keep it but I will look elsewhere for coordinating fabrics. Very disappointed that their customer service rep was so wrong on the colors.

Reviews (108)

Rating

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Reviews that mention popular keywords

customer service (4)
Thumbnail of user carriew353
1 review
0 helpful votes
March 4th, 2022

I ordered from Connecting Threads for the first time since the 00's. I needed some cheaper blues for a scrappy quilt. Their griege goods used to be quite inferior- scratchy, stiff, didn't wash as well. Imagine my happy suprise upon opening the packaging- the materials they sent me now were just as lovely as the highest quality that I have purchased at my local quilt shop. Very impressed.

Tip for consumers:
Good sales!

Products used:
Cotton material

Service
Value
Shipping
Quality
Thumbnail of user terrym401
2 reviews
0 helpful votes
April 25th, 2023
Verified purchase

I have ordered thread and fabric from Connecting Threads. I have been happy with each purchase. The quilting thread is so nice to use and the embroidery thread is gorgeous. Plenty of colors to match every fabric. I love the many fat quarter collections. The cuts are generous and if you are making any baby quilts, the pastels can't be beat. Delivery is fast and everything has been well packaged. One of my top shops for anything I need!

Value
Shipping
Quality
Thumbnail of user ritak305
1 review
0 helpful votes
July 7th, 2023
Verified purchase

I buy a lot of fabrics from CT for my WoW Pillowcases so that I have the perfect colors available when making them! I also make quilts and find the perfect colors or prints from CT to finish them! With the gas prices, I find CT saves me the driving and offers many quality choices that are mailed directly to me. I love their thread and use it on my sewing machine for all my sewing projects.

Thumbnail of user nancyl2316
1 review
0 helpful votes
April 25th, 2023
Verified purchase

I received my order in a great time frame. Qualities were very pleasant and discount was greatly appreciated.

Thumbnail of user joanb1212
1 review
0 helpful votes
April 25th, 2023
Verified purchase

Cannot wait to get started! Love ordering from them. Great prices and great customer service. Fast delivery, too!

Thumbnail of user devonnat2
1 review
0 helpful votes
April 28th, 2023
Verified purchase

I had searched and searched for a good price for backing material for a quilt top I had just completed and was visiting the Connecting Threads Web Site and found just what I needed. The little colorful flowers on the navy blue background was just what I needed. The quilt top I'd made was created with colorful, flowery scraps left in my sewing collection so the backing would be perfect with the top. I love the feel of the fabric and I was glad to get it at a good price since I needed 6 yards.

Thumbnail of user lornas138
1 review
0 helpful votes
April 25th, 2023
Verified purchase

I was so happy to get this fabric. It's excellent quality and super fast shipping. I will always check Connecting Threads when I need to find what I'm looking for.

Thumbnail of user maryj3490
1 review
1 helpful vote
August 28th, 2023

Fast service in cutting but their shipping partner is slow. When I contacted CT got notice that said delivery is in 8-12 days. DHL had item and was not sending to USPS for delivery very fast. CT needs to find a different shipping partner. There are times when you want item fast and this is slow. Ordered on 17th and it was shipped a day or two later and still DHL doesn't show that it's moving thru the system

Thumbnail of user lucilled75
1 review
0 helpful votes
September 11th, 2023
Verified purchase

Always had a great experience with you all whether I do it online or Call thank you again

Thumbnail of user nancyp2280
1 review
0 helpful votes
April 25th, 2023
Verified purchase

Always excellent. Love the quality of the fabrics. Have been buying from them for years. Never disappointed.

Thumbnail of user tamarac362
1 review
0 helpful votes
May 3rd, 2023
Verified purchase

I was surprised to see my credit for $14.03 less that the original purchase. Original shipping was $5.99 so even twice that would only be $11.98, Needless to say I will not be returning items again and this will affect my purchasing decisions.

Thumbnail of user sandray727
2 reviews
0 helpful votes
April 28th, 2023
Verified purchase

Best order to get fat quarters and other precuts. Fabric comes and is good quilting quality cotton. Order does not take long to receive, usually by USPS. I recommend Connecting Threads.

Thumbnail of user janb641
3 reviews
0 helpful votes
April 25th, 2023
Verified purchase

I have ordered from Connecting Threads several times. Quality is excellent and the orders get to me within a few days so love that!

Thumbnail of user karenk3059
1 review
0 helpful votes
May 2nd, 2023
Verified purchase

Seems I got my package in the mail just a day or two after I ordered! Talk about quick turn-around... LOVE IT.

Thumbnail of user karenm5128
1 review
0 helpful votes
April 29th, 2023
Verified purchase

I have been very pleased with previous purchases from Connecting Threads, but I recently used the chat feature on the website to see what fabric colors would go with a specific panel that I wanted to purchase. I was given some recommendations, which I then purchased, along with 3 of the panels. There is only 1 piece of fabric out of the 5 recommended fabric colors that go with the panels. Returning the fabrics is a big inconvenience, so I will keep it but I will look elsewhere for coordinating fabrics. Very disappointed that their customer service rep was so wrong on the colors.

Thumbnail of user janeo212
2 reviews
0 helpful votes
July 8th, 2023
Verified purchase

After I got my quilt top assembled, I realized the backing fabric I had planned to use just wouldn't work. To find a blue - online especially - has been difficult for me, but I found one, ordered it and crossed my fingers. What I ordered turned out to be the perfect match and a beautiful quality fabric. It arrived in approximately a week...I'll order again!

Thumbnail of user bonnies908
1 review
0 helpful votes
May 15th, 2023
Verified purchase

I am always looking for quality fabric at good prices. I was lucky to find some that I can use for backgrounds or quilt backs at an awesome price in the clearance bin which makes this an absolutely wonderful experience! Thanks!

Thumbnail of user dianner275
1 review
0 helpful votes
May 12th, 2023
Verified purchase

Item was exactly as described. Will be added to my "stash" for now. Love anything from Connecting Threads.

Thumbnail of user lyndar225
1 review
0 helpful votes
April 28th, 2023
Verified purchase

Purchased several end of bolt items to use for backings. The fabric is top notch and feels wonderful to the touch at an excellent price, less than chain store discounted fabric but at a far superior quality. Already completed an unfinished project just waited for the sale.

Thumbnail of user sheilac754
1 review
0 helpful votes
April 25th, 2023
Verified purchase

I needed help with an order and they were right on it and resolved the issue quickly

Thumbnail of user elic244
1 review
0 helpful votes
April 28th, 2023
Verified purchase

The fabrcs are really pretty. I was so delighted with my first order, that I placed a second order.
However, I had to look up the address to find out who the shipment was from. No name on the return address, I suggest Connected Threads name as part of the return address label.

Thumbnail of user susans5747
2 reviews
0 helpful votes
April 25th, 2023
Verified purchase

I do love shopping at Connecting Threads, it`s one the places I go to shop first when looking for fabrics for quilting.They have so many different types of pattern colors and fabric collections,and the prices are very resonable.

Thumbnail of user janetf1146
1 review
0 helpful votes
April 25th, 2023
Verified purchase

Orders always ship quickly, packing is great. Web site is easy to use. All products are quality

Thumbnail of user kayp259
1 review
0 helpful votes
April 28th, 2023
Verified purchase

My experience was Outstanding! The products were good quality and reasonably priced.

Thumbnail of user cathyh742
1 review
0 helpful votes
April 25th, 2023
Verified purchase

It was easy to find the exact colors I wanted for my projects. Ordering was easy and shipping was in the time frame given. Each fabric received was just as pictured on their website. Have ordered from them for years and will continue to do so.

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From the business

Connecting Threads is a team effort. From our fabric and pattern designers, to our in-house quilters, to our buyers, to our management everyone is working with one goal in mind: To provide you with the soft, quality fabrics at an affordable price.

Company Representative

Thumbnail of user lindsayl209
Lindsay L.
Typically does not respond to reviews

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