Takes forever to ship then marks item shipped and not really shipped. Took almost 3 weeks to get my order. When you call to confirm order shipped, if not and you want to cancel, claim order is in warehouse and cannot be cancelled. Supposedly has 3 or 4 websites and not enough people to cover their orders. Several orders I placed, I did not receive the item I ordered but someone else's order and had to wait an additional week to get my order -- almost a month. Nice fabric but does not know how to keep up with the business end.