Always on time, and easy to fix when/if a problem arises.
High shipping charges & long wait to receive items.
2 of the 3 items were fine. The slippers were clearly too small. I have gotten size 7 (my normal size) in the past and they were fine. This pair was more like a 6. I cannot wear them. It was too costly for me to return them. You should have paid for their return. I will not be doing business with your company again because of this.
I received my purchase well before the expected arrival date; however, one item was broken, but there is no hassle replacement and no hassle to send back a broken item cause you do not need to, awesome, thanks
The products arrived and were all okay except the sonar sun disc that goes on as a pole topper. It had areas along the seams that seemed a little chipped. Applied some clear nail polish and it seems fine.
Also put the border edging around my mailbox and it looks great,
I wanted a small holiday tree that I can keep out for other holidays besides Christmas. This little tree is exactly what I've been looking for to do that. The pup toys? Well, she is terribly spoiled. LOL
Fine no problem with the delivery. I will probably order again if the price is right or if I need anything else from your catalog. Sometimes my children or grandchildren see something that my for their birthday present.
The pillow are great. We ordered from you because it included pillow cases we did not get those. I reached out said I was being transferred to the correct department have not hear back as of this time.
My order was received very quickly. Everything was packed securely. The ordering process is easy. Just enter the item number from a catalog or search the different categories. I'm always pleased with the quality of the items I order. Collections Etc is my go to yard decoration site!
I am very happy with this company. I have always received my orders promptly. What is really important to me is when something is on back order or out of stock, they notify me promptly. I really appreciate that. I also like the fact that I haven't had to pay shipping charges.
I certainly hope you keep up the good work,
THE ONLINE SITE AND PAPER CATALOG ARE EASY AND CONCISEW TO READ AND ORDER. ITEMS REALLY NICE BUT TACKING ON ADDITIONAL MONEY AND FEES IS NOT! ONE BIG REASON WHY I MAY NOT BE SHOPPING WITH COLLECTIONS ANYMORE!
Received my order but no receipt. No paperwork what so ever. Would like a receipt mailed to me at. *******@icloud.com. My email address is valid. Placed the order on Feb 5 or 6. I also am blind in one eye and cannot see robot crap
Shopping at Collections.com is very convenient and easy. I will say though that sometimes what you see on the page is not quite what you get. Also, the delivery of the package was slow. It arrived about a week after it should have. But all in all, I am satisfied and will shop again at Collections.
Little credit card wallet I ordered was a backorder. The company kept me appraised of all information from back order to shipped to delivery. Arrived prior to expected shipping date. Appreciate being kept in loop during entire process.
The box of 3 items from Collections Etc. arrived looking like it had been used as a soccer ball! It was dented and beaten in on all four sides - and it wasn't a small box! Amazingly, the items were okay, nothing was glass or fragile, thank goodness. Something happened along the way - you need to check into who is handling your packages.
It took a few days longer than I was told but, it was sooo worth it. I've never been disappointed with my orders from Collections! Great job folks, keep up your great service and quality of magnificent deals on items offered!
I ordered 2 curtain rods at an ok price but by the time shipping and fees were added it was way over the range i wanted. However I was out of time and went ahead and ordered. A cpl days later I get an email with a free shipping promo for NEXT order. Id rather have applied to this order and kept my business!
The colors in the finial werent very close to the pic & that was the main reason I selected this rod. Ive called to ask if i could possibly exchange just the finials for a different pair that fit same rod but so far nobody returns my msg.
The quality seems fine. Nicely packaged but it should be for the extra shipping fees!
Collections offers so many way to redecorate on a budget. After Christmas it always seems kind of plain in the house during the remaining winter months. I bought some valances and bathroom accessories with bright red cardinals sitting in pine trees. It was colorful and yet wintery giving some brightness to gray winter days.
I ordered 2 couch covers at 1/3 of the price elsewhere. They are well made and I like them. I also ordered a snap front house dress. I had trouble finding this product and was excited when I found it here.
Usually everything I buy is great. But this time I ordered a pair of house slippers that were size 8. Which is 1/2 size larger than shoes. They were made in China, and must have been left over from the time they bound women's feet so they could not grow. Couldn't even get my foot in. And bras I ordered were the same. Ordered a larger size and they are very small. I can still wear them, but barely. And will find someone to give slippers too. But will think 3 times before i order clothes or shoes again. Everything else I have ever ordered was great.
Answer: Yes, I think it is. It has good workmanship. I Am very happy I purchased this product!
Answer: Not sure if you have already resolved this or not but customer service email fir collections etc is customerservice@winstonbrands.com They are very helpful and promptly replied to me when I emailed them. (Within less than 2 hours on a Sunday, they replied to me.)
Answer: I just deposited mine today. Let see if it bounce back.
Collections Etc. has a rating of 4.6 stars from 113,473 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Collections Etc. most frequently mention timely manner, good quality and customer service. Collections Etc. ranks 119th among Outdoor Equipment sites.