Coleman Furniture has a rating of 4.3 stars from 3,306 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 685th among Furniture sites.
Quick delivery. Beautiful couch. The most comfortable ever.
We love this new couch it was flawless and the company that delivered it even set it up.
Ordering was a breeze and will order again if there is a requirement. Prices are not cheap and quality is decent for the price we pay.
I ordered the Elyza Linen Modular Couch online on 9/6. I got regular updates throughout the month, and my couch was delivered with white glove service on 10/19.
The ordering process online was easy. There were pictures and dimensions of every piece of the couch. I would definitely recommend this website to my friends and family.
Ease of use while ordering, I love the delivery and overall experience.
The pieces of furniture is nice and seem to be well made. We were notified prior to delivery that a piece had failed inspection and would ship at a later date. At this time we have not received. Also we did not notice until pieces were put together and shippers were gone that the back of the credenza top was damaged.
Got my couch it did take a month but I love it. It's huge they don't tell you it's waaaay bigger than the pics. It's so big I couldn't fit all of it in my house had to take a piece out. Very nice couch. Nothing like those boneless couches Amazon and wayfair are selling.
I'll never order furniture here from again. Customer Service is awful.
Delivery staff were super friendly and worked quickly and efficiently. 10 out of 10 experience!
Great moving crew and couch looks great. Were very accommodating with difficult stairs to apartment.
My sofa came in quicker than expected! And it was very clear communication regarding delivery date and time.
Very pleased with my purchase. Exactly as pictured and arrived in the time frame stated on the website.
Excellent experience. The delivery crew were professional and everything went smoothly.
Good quality, fast delivery except that this is my second order and the item was damaged (chipped)during delivery
Fast delivery and items Well protected
Great couch and very comfortable. Has a lot of room and is very well made. We would definitely buy again.
Good experience. The white glove was a good touch. The timeline to getting the funiture was very long. It shipped from Colman fast but sat at the "Local Delevery Company" for several week. Overall it took 6 weeks to revice the order.
Our bedroom suite is beautiful. The ordering was easy, the delivery was early and the prices were the best around.
The delivery crew couldn't get the chaise into the house. They also forgot to leave the feet that go with it.
Answer: Hi Fran, Thanks for reaching out. The delivery will give you time to inspect your items prior to signing for the delivery. In case of damage, please notate it on the delivery paperwork and notify our customer service team for assistance. We look forward to serving you! The Coleman Furniture Team
Answer: DO NOT BUY ANYTHING FROM THIS COMPANY Internet searching I found some furniture at a reasonable price, contacted the merchant to confirm the actual size of the furniture knowing it had to be moved through a narrow staircase. The representative stated that the furniture would be shipped unassembled, that the delivery persons would deliver and assemble the furniture into any room of our choice. Ordered based on representatives assurance that there would be no issues with delivery through the staircase. Waited. Waited. Waited. Nearly two months. Furniture arrives, fully assembled. Will not fit through staircase. Delivery persons load furniture back on truck and leave. Email customer service, I'm told to call. Call, get transferred to several representatives telling each of them the situation, each of them stating manager would resolve everything for me. Receive email from Coleman Furniture, 'Rom Tacata' does not give any title or call back number; states that I have restock fees and am being charged round trip shipping charge (for the free shipping). That I will only receive about half of the amount I paid for the furniture back. He never once addressed any of my concerns. Worst service ever. DO NOT BUY ANYTHING FROM THIS COMPANY.
Answer: Believe them! If your furniture arrives with obvious defect, they will do nothing. My sofa has a huge gap and not only will they not fix it, they will not put a claim through Ashely Furniture warranty. Stay far away from Coleman Furniture
Answer: A: Hi Eleni! Shipping times depend on item availability and shipping location. Please feel free to call a helpful customer service agent at (800) 974-5255 or chat with us online at www.colemanfurniture.com for an ETA to you. We're standing by ready to assist! The Coleman Furniture team
Answer: Nope they will threaten to make you pay a 15% restocking fee. Plus. A shipping fee. It will take you 5 months to get a damaged item... save a bit and go to Ashley during memorial day/ veteran day july 4th or a major holiday. Lol it's so BBB cant track each I'm learning. Coleman is a shell. Renegade is a " parent " so it's harder to get things done. Use a credit card you use for nothing else if you are foolish enough to venture into this.
Answer: Hello Carla! Coleman Furniture is an online retailer which carrier 100+ furniture brands. We offer higher end, quality brands as well as more affordable sets. All furniture ship brand new directly from the manufacturer and many sets include free delivery and in-home setup. Please feel free to call our customer service team at (800) 974-5255 if further assistance is needed.
Answer: Hello Margi! Coleman Furniture is an online retailer which carries 100+ furniture brands. We offer higher end, quality brands as well as more affordable sectionals. All furniture ship brand new directly from the manufacturer and many sets include free delivery and in-home setup. Please feel free to call our customer service team at (800) 974-5255 if further assistance is needed.
Answer: My dining set is solid wood. Chairs are strong and sturdy. The table has the original knots and markings making each piece one of a kind. You can tell the table was one solid cut rather than pieces put together
Answer: Hi Susan! It's our top priority to handle your concern so please feel free to call our customer service line at (800) 974-5255 for additional assistance. We look forward to hearing from you!