Coleman Furniture has a rating of 4.3 stars from 3,306 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 685th among Furniture sites.
Best price we could find and very fast delivery. Delivery was professional and great to deal with. Saved over $1000 compared to Ashley furniture.
Very prompt, courteous delivery people,
Highly recommend
So far so good. Nice, big and comfortable. Loving it thus far.
The couch is very nice, but it did deliver with a small stain on it.
I already knew what I wanted, they didn't have the best price but it was in stock and the delivery part was included. They were delivered early and the guys didn't a great job.
My product shipped on time and was delivered a bit earlier than expected. There were some concerns about my payment and they were instantly responsive to settle any issues. 4/5 stars due to ship date availability. I had to use PTO since they only delivered to my area on Fridays.
I was pleasantly surprised at how quickly it showed up! We purchased our couch here and it took about 8 weeks for us to get it (this was expected, they warned us about it prior). With the ottoman I was not sure what to expect. I got it the first business day after I placed the order. And it is a quality product!
I ordered the furniture and received a delivery date. When the furniture arrived, it was in great shape, and the color went very well with the other furniture in the room.
Delivery was good and easy to put together. The chair is perfect and comfortable.
I had a decent experience dealing with COLEMAN's except for the delivery portion of the order. They forgot one of my chairs and took a week to return with it. Other than that, everything looks good so far.
Great team delivered my high quality dining room set! Extremely pleased!
Loved my table. Took a bit longer than expected to arrive but it is beautiful.
Ordering and delivery was easy. Great product. We are enjoying our new couch!
My couch came exactly as pictured, and was delivered within 2 weeks of purchase. I'm thrilled!
Order purchased online. It was delivered within timeframe stated.
My experience with Coleman was top-rate. My piece of furniture arrived faster than I expected. It was easy to assemble and is truly beautiful. The quality is really terrific (even better than I expected!). The wood is lovely, and it is finished perfectly. The size of the piece was perfect for my space and the piece is sturdy and very well-made.
Answer: Hi Fran, Thanks for reaching out. The delivery will give you time to inspect your items prior to signing for the delivery. In case of damage, please notate it on the delivery paperwork and notify our customer service team for assistance. We look forward to serving you! The Coleman Furniture Team
Answer: DO NOT BUY ANYTHING FROM THIS COMPANY Internet searching I found some furniture at a reasonable price, contacted the merchant to confirm the actual size of the furniture knowing it had to be moved through a narrow staircase. The representative stated that the furniture would be shipped unassembled, that the delivery persons would deliver and assemble the furniture into any room of our choice. Ordered based on representatives assurance that there would be no issues with delivery through the staircase. Waited. Waited. Waited. Nearly two months. Furniture arrives, fully assembled. Will not fit through staircase. Delivery persons load furniture back on truck and leave. Email customer service, I'm told to call. Call, get transferred to several representatives telling each of them the situation, each of them stating manager would resolve everything for me. Receive email from Coleman Furniture, 'Rom Tacata' does not give any title or call back number; states that I have restock fees and am being charged round trip shipping charge (for the free shipping). That I will only receive about half of the amount I paid for the furniture back. He never once addressed any of my concerns. Worst service ever. DO NOT BUY ANYTHING FROM THIS COMPANY.
Answer: Believe them! If your furniture arrives with obvious defect, they will do nothing. My sofa has a huge gap and not only will they not fix it, they will not put a claim through Ashely Furniture warranty. Stay far away from Coleman Furniture
Answer: A: Hi Eleni! Shipping times depend on item availability and shipping location. Please feel free to call a helpful customer service agent at (800) 974-5255 or chat with us online at www.colemanfurniture.com for an ETA to you. We're standing by ready to assist! The Coleman Furniture team
Answer: Nope they will threaten to make you pay a 15% restocking fee. Plus. A shipping fee. It will take you 5 months to get a damaged item... save a bit and go to Ashley during memorial day/ veteran day july 4th or a major holiday. Lol it's so BBB cant track each I'm learning. Coleman is a shell. Renegade is a " parent " so it's harder to get things done. Use a credit card you use for nothing else if you are foolish enough to venture into this.
Answer: Hello Carla! Coleman Furniture is an online retailer which carrier 100+ furniture brands. We offer higher end, quality brands as well as more affordable sets. All furniture ship brand new directly from the manufacturer and many sets include free delivery and in-home setup. Please feel free to call our customer service team at (800) 974-5255 if further assistance is needed.
Answer: Hello Margi! Coleman Furniture is an online retailer which carries 100+ furniture brands. We offer higher end, quality brands as well as more affordable sectionals. All furniture ship brand new directly from the manufacturer and many sets include free delivery and in-home setup. Please feel free to call our customer service team at (800) 974-5255 if further assistance is needed.
Answer: My dining set is solid wood. Chairs are strong and sturdy. The table has the original knots and markings making each piece one of a kind. You can tell the table was one solid cut rather than pieces put together
Answer: Hi Susan! It's our top priority to handle your concern so please feel free to call our customer service line at (800) 974-5255 for additional assistance. We look forward to hearing from you!