Coinbase

I have been using Coinbase for little wile now. I am extremely upset about all of what they do, and they hide. I have not been able to speak with anyone. Their customer service is horrendous at best.
I don't trade tons of money, and because of that, they eat up all the profits. I have made profits every time I sell, but they eat it up. I honestly don't know where to go that charges reasonable or low fees. If someone knows, please reply here.

Without a doubt, the worst customer service I've ever experienced. These guys tried to hold MY MONEY hostage. It might not seem like it now, but these guys are going to be remembered in the same thought as Mt Gox. They're happy to take your money, but when you need assistance because their awful application doesn't work as expected (and it WILL happen), you're completely on your own.

Managed to get my money out by transferring Bitcoin out in time.

Avoid at all costs. YOU HAVE BEEN WARNED.

Finally, don't be fooled by their "support" on social media/reddit. They tell you to get in touch if you announce a problem publicly but when you do, they never get back to you. Publicly, it looks like support is happening. But it's not. I think they have one person working support. Seems all he's doing is scratching his balls.

Avoid at all costs.

Coinbase should go to hell, they are the tool for the scammer to drain out their user access, and they have zero customer protection. When I file a scam report they just close my account for no reason. Crooked company.

I give them a one star only because if I gave them what I think they really deserve, zero stars, it won't count in the rating! I've been wasting my time with CoinBase now for almost 3 weeks and I'm done! The website is not intuitive and represents 100% of the customer interaction. There are rules/policies in effect that I could not find on the website! I had to go to various forums for an explanation. What a waste of time and I don't know how accurate the descriptions on the form are! Lastly, there is no human interaction for customer service! There is no one to call!
I am not dealing with the company that is such a disregard for the customers themselves and the customer experience overall.

Please take note that I only gave this company one star because I had to, in order to write this review. Apparently this company's goal is not to facilitate its customers with making a profit. As soon as I made a significant one, it prevented me for making another transaction, with a bogus ever message, claiming that my bank was rejecting the transaction for insufficient funds. I went to my bank and confirmed that this just was not so. Moreover, my bank informed me that there is no way for Coinbase to know how much funds I have in my account. Clearly, this action on the part of Coinbase is nothing less than to restriction on the average person, to keep him or her from making a significant profit, with a day trade. I will not have my freedom limited this way. Nor will I subject myself to any other missed transaction that costs me money. As such, I will be switching to another platform.

We can't even even email them anymore. We have to fill out a form. That form asks you pick from the questions they think are the only questions anyone could possibly have. If your question isn't one on there list you have to lie, just to get the email to support. Then they "ALWAYS" ask for Screen shots, even when you told them what the problem is. Guess they only understand pictures. They've done a fantastic job of hiding from the customers who pay their bills.

I've been trying to close my account for three days. They keep giving me the run around, making excuses for this and that. How hard is it to close an account? They make it super difficult and are not helpful. I'm tired of this app and want to be done with it. I don't recommend anyone use this app. I'm still waiting for them to close my account

Have used coinbase for a couple of years now and it's been mostly fine and there website is easy to navigate. However, I went to sell some bitcoin the other week and they said they needed my ID again. Everytime I took a photo of it they said an error occurred. It took me weeks to get into my account and their support is useless. By the time I got in the price of bitcoin has dropped significantly and it cost me thousands, not impressed.

The services have been fine for a few months of using the app, until last week, when I received a notification of my account being closed, for violating terms of service. Support refused to provide more information claiming security reasons. Since I doubt that my account could have been more transparent - and they know that - I have to assume that there is something to hide behind the unwillingness to share the reasons for terminating the account. Possibly some discriminatory policies which they wouldn't like to disclose during these not-so-easy for them days. Well, good luck. As to anybody considering their services and reading this, be aware this may happen to you, even if you are sure of acting to the letter of the law.

This fraudulent, thieving company will lock you out of your account, with the intention of stealing your money when you finally abandon the account out of frustration. Their extremely low reviews, over all platforms, speaks volumes. What is outrageous is that a government regulatory agency hasn't closed them down.

Coinbase is, without question, the worst company I've ever encountered in my life.
It's so bad, it should be illegal.
-The verification system is the cheapest I've ever seen - without any specific error codes.
-It locks your account onto verification with no option to access your account.
-Customer service is non-existent. They cut and paste from the FAQs, once and never replied again.

How could a company this atrocious possibly be publicly traded or even legal?

Worst app I have ever seen. Most likely it is a scam, don't purchase on this app, because after I purchased coins they kept withdrawing money from my account without my permission. When I contacted them about this issue they have disabled my account telling me it takes 4-5 days to investigate the problem, but never get back to me.

Though Coinbase makes it sound easy and quick, the reality is that you have to wait a long time before doing anything with the funds. The funds have already been withdrawn from my bank account but Coinbase wants to wait another 11 days for the transaction to complete, or so it says. If you want to transfer the funds to a friend from reimbursement, it's another 11 days. Really?! This does not work well... not sure why people would use it when you have to wait at every turn!