Coinbase

My Coinbase account was hacked, the attached photo happened while I was driving, they immediately disabled the account when notified, and have been almost completely ignored since. I have sent dozens of emails and they have responded about 3 times with a generic message saying they will respond within 4-5 business days which they never do. That was almost 2 months ago. The account has since been decimated in the crash and I cant do my tax without access to my account and I want to buy a property but cannot until I do my tax. I want to warm others. They are the most expensive exchange and I only invested with them as I heard they are the most secure but that is not true. Absolutely no customer service. I just want my funds back and then I will get out never to return. Invest with them at your own risk.

Filed a claim for reversal of a charge on 8.30. Today it is 11.28. I am on the phone with coinbase right now, but have a feeling this call is going to go nowhere. The merchant which the original purchase was placed said they were ok with reversal and would wait for coinbase to reverse charge. This entire time of waiting is due to coinbase. Terrible service.

They will urge you to setup and verify your account in order to avoid the lengthy five day wait for your transactions to complete, but even when it is verified you then have to wait another 24 days. All this time you are restricted as to how much you can buy on a given day. See message from Customer Support below. Bottom line, if you want to buy Bitcoin in a hurry, do not waste your time here.

" Tom, I see you have completed all the verification steps necessary for instant buy. Your current limit for instant buy is $100. This limit will increase in 24 days when your first successful purchase reaches its 30 day mark. Your limit will then increase to $1000 instant buy. Unfortunately, there is no way that we can expedite this process so I apologize for any inconvenience this may cause you. "

They are some of the most negative sites in the cryptocurrency space due to the amount of scams and fake quests that are on there. They donate crypto to you for reading articles. It used to be very easy to earn crypto but now it's hugely difficult to earn anything due to paying for investing crypto or trying other apps which require money. I think it's a very negative development in technology.

I opened an account with coinbase since it had great reviews. The first few times I got into my account it was fine. Now I cannot get in all. It asks for my license so I Have taken about pics of it and it still will not let me in. If you try and fill out the help form to contact them the drop boxes on the website do not work. If you call you cannot speak to anyone. Once I get back into my account I will move my money somewhere else. This is not a good place for help or customer service.

I have had a Coinbase account for 2 1/2 years but have not had occasion to use it to send bitcoin to others until the past 10 days. I bought some bitcoin to send to a stranded friend in China. Coinbase placed the purchased bitcoin on hold and it is still on what seems to be an indefinite hold hold even though some of the purchase was from USD in my Coinbase account. It is impossible to get timely responses from Customer Support -- which is only by online communication and e-mail, no humans available.

So my disappointing experience suggests staying away from this site if you have time sensitive business to transact.

Some Recent Coinbase Case Numbers: *******, *******

Thought company was good at first, until its time to buy or sell. Too many issues. Always stops working when your ready to sell high or buy low. Account access will be turned off randomly. Once im able again to get my money I'm running.

Stay far away from Coinbase they have the worst support of any company I have ever experienced. You should only use Coinbase if you enjoy having your account locked for months and being unable to get in contact with any human being to resolve it.

Seriously bad experience with coinbase: id verification is the most frustrating you will ever have. Have still not been accepted after nearly a week of trying.
The entire process is inefficient and mostly not working.
Support is... well, not there.
Hat will happen with your funds if you have an issue and cannot get hold of anyone: these people are not accountable to anyone and cannot be trusted.
This is the sort of organization that give crypto currency a bad name.
Use at your own risk

01/01/22 My CoinBase account was hacked and stripped all of my money & Holdings. I contacted CoinBase support. They said I was pretty much out of luck and to contact the police. I have a strong feeling CoinBase is on their way to bankruptcy. I sure I'm not alone with issue. You'd think with a publicly traded company it would a secure platform. I guess they really need the money. There will be a class-action lawsuit soon.

It's astounding how bad Coinbase support is. I've been trying to get an institutional account opened for over a month now. I send them an email every day asking for an update, and if I'm lucky I get a response once a week. They do not care at all about maintaining client relations. This application process is supposed to take a week. I have given them everything they need with prompt responses, and they cannot reciprocate at all. They don't care. And they don't pretend to either. Their responses are so aloof.

Yes Coinbase stole my money too... This is the worst case of out and out, open to the public to see, theft I have ever seen. I used Coinbase for about a year. Never had any problem, but then I never tried to take any money out. About 45 days ago I tried to take some of my coins out and my account was Immediately locked. I have not been allowed back in my account now for over 48 days... I've talked to their support but that was a waste of time. Now they have my number blocked and all I get is a message to email support. My total loss will be over $4000... I hope anybody reading this will be warned... Don't use this company... It is a major scam. Someday I'm sure the CEO Brian Armstrong will be prosecuted... He must be a really bad guy... So many peoples lives have been affected by his greed... STAY AWAY

Very bad experience here with me, 3 months with no payment, support is the worst ever no reply no response. I was so frustrated and fed up so i got in touch with max.neil.li.lung s-ear - ch. I explain how i lost my money on here and investigating took place, i was ask to pay service which i did quickly so he can start working and help get back my funds.
Within a week complaining to this firm they resolved all my problem and help me get back my funds, i'm very grateful

They have currently locked my account and said it is under review, all ID and supporting documents they have when I first set up the account. I have resubmitted everything and when chase they just send you a copy and paste response. They are basically holding my money hostage. Furious and trapped until I mailed(w̲w̲w̲. ̲c̲o̲i̲n̲x̲u̲c̲o̲r̲p̲. ̲t̲e̲c̲h̲)a recovery unit via whatsapp( +1 5 7 1 3 1 0 7 6 7 8)to my surprise i was able to get my funds.

For 8 days the two factor authentication code is not working. I have requested help on three occasions and other than the canned response saying they will help me as soon as possible, I have not received anything from them.
Once this is straightened out I will be removing everything from this wallet and never use this company again.
Absolute horrible way to treat customers.

I will never use coinbase again. If you have a problem, there is no support to help you except a computer who always tells you I don't understand. Then they repeat instructions that don't work. There needs to be different options to do the 2 step verification. It takes about 6 hrs to get a text message to my phone. By that time, you have been signed out and have to start all over again. I will never get into my account this way. I just want my money out.

Coinbase took my money and will not let me withdraw. I deposited several thousand dollars to Coinbase. They confirmed this deposit with an email and I can see the money when I am logged in. I was able to use this money to buy Bitcoin and pay their (very high) fees. However, when I wanted to withdraw my Bitcoin, they hit with me a long list of verification processes. Even after completing them, my Bitcoin is still frozen. Customer Service will not answer the phone for withdraw problems "at this time". So, my money is gone, Buyer Beware!