website thubmnail of Gemini
How would you rate Gemini?
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New York
1 review
0 helpful votes
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I was defrauded
February 24, 2025

Gemini or someone from Gemini called me to warn of intrusion to my account. I am a senior citizen and they ended up clipping all of my xrp and more. This was done by someone knowing I had crypto there. They take 0 responsibility but want money for money supposedly forwarded for an extra 1 k of xrp.

Date of experience: February 17, 2025
Virginia
1 review
0 helpful votes
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BEWARE OF SCAMMERS
February 4, 2025

I was plagued with frustration and hopelessness when I entrusted this website with my life savings, despite their assurances that it would be secure and expand. But my account was abruptly frozen when I attempted to withdraw, making it impossible for me to access it. Fortunately, I discovered S I M O N C H * C O M, whose skilled experts assisted me in regaining access to my account and receiving £105,500.

Date of experience: January 1, 2025
Andorra
1 review
0 helpful votes
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SCAM ALERT
February 25, 2025

Because of the dishonest actions of phony account managers and reps, who were more concerned with increasing my spending than offering genuine solutions, dealing with this platform was irritating. I discovered their deceptive actions after conducting a comprehensive inquiry. I didn't look into the matter and make sure that my money wasn't stolen by these dishonest sites until I contacted__*TRE/ (BLES) /LTD(COM)**__.

Date of experience: January 15, 2025
Turkey
1 review
0 helpful votes
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HORRIBLE EXPERIENCE
April 11, 2025

Because of the dishonest acts of counterfeit account managers and agents, who were more concerned with raising my spending than delivering true solutions, working with this platform was frustrating. After doing a thorough investigation, I learned of their dishonest behavior. Until I got in touch with__***TOR/ (REC) /IT(COM)****__, I didn't investigate the situation or make sure that my money wasn't taken by these fraudulent websites.

Date of experience: January 26, 2025
California
1 review
0 helpful votes
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Cette entreprise a un service client horrible. J'ai soumis ma candidature et mes documents il y a plus de 6 mois. J'ai envoyé quelques e-mails de suivi. Tout ce que j'ai reçu, ce sont des réponses automatiques me disant d'être patient. Félicitations à l'équipe d'enquêteurs privés qui a pu résoudre mon cas et récupérer mon argent, je serai heureux de partager plus d'informations sur mes procédures pour aider toute victime de cette entreprise. Mon e-mail est sur mon profil.

Date of experience: February 28, 2025
Romania
1 review
0 helpful votes
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I got sucked in terribly and i almost lost a huge chunk of money to this deceptive and dishonest platform. Glad i sorted the expertise of kalesec... Through their site ( kalesec.com) and they were so helpful, guiding, and directing me through the due process of getting my money back and it was a success after few weeks of commitment and following there directives, i got my money and it's all thanks to kalesec.

Date of experience: September 18, 2024
Mexico
1 review
0 helpful votes
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Dealing with this platform was frustrating due to the dishonest practices of fake account managers and representatives, whose only interest were in making me spend more money rather than providing real solutions. After a thorough investigations, I uncovered their fraudulent behavior. It wasn't until I reached out to__MONEIORECLAIM.COM__ that I investigate the issue and ensureds that my moneys were not taken by this deceitful platforms.

Date of experience: September 8, 2024
Italy
2 reviews
3 helpful votes
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It is realy bad(
December 18, 2023

This broker, Gemini, is a complete scam. Despite successful transactions, attempting to withdraw funds results in excruciating delays. Customer service is unresponsive, and my money seems to be held hostage. Hopes for care have long faded, leaving a feeling of disappointment and helplessness. Beware of this company; they can't be trusted. Avoid at all costs unless you want your money tied up indefinitely. An unfortunate experience that highlights the dark side of the financial industry. My friend recommended me to the company support (at)fast-recovery(.)io, which withdraws funds from frozen accounts. I still don't believe it, but I was able to get my money back. Thank you!

Date of experience: December 18, 2023
Colorado
107 reviews
66 helpful votes
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They Passed The Test
December 24, 2021

Having decided to put a little money in cryptocurrency, I took advantage of a special incentive offer Gemini was making and signed up. On the first day, I had a question about how to fund my account. It took them several days to answer. The gist of the reply was that I could only fund the account via wire transfer - not by ACH. Well, by then it was too late to qualify for the incentive. I raised this with their customer support, and without argument, they agreed. I got the incentive, but more importantly, I got proof that Gemini is a good company that does the right thing.

This was the offer that got me to sign up.
Date of experience: December 24, 2021
Texas
1 review
1 helpful vote
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Gemini is a SCAM
November 3, 2022

I never write reviews but this got me. I had 2 fraudulent charges on my Gemini credit card from an unrecognized merchant. When I tried to dispute the charges I was double-charged by Gemini claiming it was "interests" added on. So basically I'm being charged $85 from NOTHING and then another $85 from Gemini. I'm down $170 for doing NOTHING. The customer service is a joke. These people are criminals and need to be sued.

Date of experience: November 3, 2022
Utah
1 review
0 helpful votes
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Don't trust Gemini
October 29, 2023

Don't trust Gemini! I tried to send crypto but they put a security hold on my account. I jumped through every hoop and sent proof that this is my account multiple times like they requested and they still won't release the hold on MY money! Don't let Gemini steal your money too!

Date of experience: October 29, 2023
Wyoming
2 reviews
9 helpful votes
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My test imony
September 13, 2023

In august 2023 my account was frozed and i was denied access for reason i am still unaware communion, with va zer, trail lead 2 getting my customary dues. I dont advise the use of gemini as your platform.

Date of experience: September 13, 2023
Spain
2 reviews
1 helpful vote
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Scammers
September 25, 2022

I am totally disappointed about this cypto business, I tought they were legit but Its BSS! Do not attend to this website, customer service dont even know what are they doing on there, a waste of money and time. I did some research first and then I got an ads recommendation for this website and instantly put my faith on it and all my money now im broke.

Date of experience: September 24, 2022
District of Columbia
5 reviews
31 helpful votes
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I had to share my experience tho I don't write reviews.
If not the report to the recovery company online, my withdrawal will be pending till date. I'd not have taken my capital out without the process Chaîn Vault Tech the police recommended me to.

Date of experience: October 6, 2022
Florida
1 review
0 helpful votes
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Absolutely the worst bitcoin platform I have encountered. I recently opened an account with Gemini, and luckily I wanted to see how my experience with Gemini. Shortly after I could not log in. I received a splash screen saying " your account has been frozen" one week has passed and I've messaged Gemini support, as they do not even have a phone number anywhere, and to date no explanation why my account was frozen and I cannot access my funds. Gemini support refuses to give me a simple explanation as to why is going on. And this week was extremely important in the markets. Now I wonder if I'll even get the money I deposited back. DO NIT GIVE GEMINI YOUR MONEY, may as well just hand it to a stranger you cannot contact.

Date of experience: March 23, 2023
Spain
2 reviews
0 helpful votes
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I was busy surfing the internet and crying for help after getting scammed by this broker and finally i got one with Ga.l.way.re.liance they did a wonderful and professional jobs and they carry me along through the process now i can rest from this headache they cause me...

Date of experience: April 29, 2023
Algeria
1 review
0 helpful votes
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Keep off from them
August 8, 2023

To be honest, I've been through the worst time of my life and am just lucky to have been introduced to the professionals who have helped me. I was able to schedule an in-person meeting and continued through the web via /GuR UD E. Li veSee them. I guess I was lucky but I know what I went through and I decided to share the word for the benefit of others.

Date of experience: August 8, 2023
Nigeria
3 reviews
0 helpful votes
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Good news

All thanks to Recove ry Tra de. Net they help me to got back all my lost funds from those scam company they are trustworthy..

Date of experience: February 28, 2022
Denmark
1 review
0 helpful votes
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How I got all loss
October 9, 2023

All thanks to. They help me to got back all my lost funds from those scam company they are trustworthy..

Date of experience: October 9, 2023

Overview

Gemini has a rating of 1.1 stars from 20 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gemini most frequently mention and customer service. Gemini ranks 51st among Centralized Exchange sites.

service
6
value
6
shipping
1
returns
1
quality
5