Coinbase

I don't know why people still use this crap, the ui is awful, the ux is terrible, the support even real people are worse than robots. I really hope with all the time they've wasted since I became a customer years ago drives people away. Uphold is 10 times better support and real people, ui and ux actually works.

Literally stole $100 from me. They never owned up to this or returned my money when I called them out multiple times from support. Never bothered posting a review even though they had such horrible customer service I waited for like 2 weeks for a response only to get nothing back from them. No understanding of the situation, no apology, no refund, just nothing. A year later, icing on the cake, I try to login to my account and it says my account is blocked, and the UI has no insight on how to unblock it or why it was blocked or anything. This company is so incredibly incompetent compared to any normal business it is staggering.

Hi
Now it has been 75 Days over 20 e-mail and still i Can not get my account Id verified
So i Can not get my money back. Same $#*! show with customer service. I complain and 3 day later i Got an e-mail that the problem is resolved. But no help It still does not work A $#*!ing joke stay away
I hope to get my money back

Don't use this site. It is not safe or secure. Hackers are targeting Coinbase because of their failure to protect their customers. The site will not help you either if you have money taken from their site.

They're huge scammer company, they charge terrible fee and terrible customer service also too slow.
A terrible fraud company, the government should impose a sanction on this company. Needs to be checked. They stole your money. They brutally rob people.

Fraudulent company - claims to offer $ bonus for certain sign up and referrals after deposit but then doesn't honor offer. No telephone number or responses from ticket. Would close account but now deposit locked up for tax purposes

I have some coins and sent it to a wrong wrong address. I have asked them to retrieve the coin and instead of doing that they disabled my account because they suspect of a scam in the address I sent the coins. Further more I was advice to report it to the right authority. I was disappointed because this is an opportunity for them to find ways to solve problems like this because we trust them with our money but instead they do not want tot take any action to save us "customers" who helps them succeed on their business.

I feel compelled to write a review only to offset the horrid reviews I see here posted on this site. It does take a while for Coinbase to approve a high level of "Instant" purchases (as opposed to purchases that take days), but that is fine with me. The fact of the matter is that Coinbase is insured and it is a very "institutional" feeling trading platform. For me, that makes me like it more. There are lots of exchanges out there, but this is the only one with high financial level institutional trust for me to use. They charge a 1% fee for changing Dollars and Bitcoin in either direction (Buy or Sell), but for using your Bitcoin to buy services directly it costs nothing other than the BTC itself in your account. I highly recommend trying it out today!

TRADESREFUNDScom. Is. A top-notch organization that truly cares about their clients. They went above and beyond to help me recover my lost funds and provided excellent customer service throughout the entire process. Their team was professional, courteous, and highly skilled. I cannot thank them enough for their hard work and dedication

On January 6th, 2021 around 9:57 pm I was doing converting some of my DAI crypto to DNT. DAI is a stable coin, which means it simulates the U.S. dollar and stays around $1.00. When I did this transaction it turned my 6,643.52 DAI with was worth $6,657.88 to DNT, which was trading at. 10 cents at the time to $3,932.42. Somehow $2,725.46 magically disappeared from my account! After going back and forth with Coinbase through emails because they do not offer phone service, they refuse to take blame for their mess up and refuse to reimburse me my money. I've spent almost $10,000 in my lifetime with Coinbase and they treated me unfairly. I'll leave some pictures below to prove my case. Please consider going with Binance or Kraken for your Crypto needs! I'm a day/weekly Crypto trader.

I feel Coinbase is actually alright. I have used it now for over 2 years. The experience has been OK. I would not say it is the best, but it is also not the worst. I think the major issue they have is responsive customer service. They must sort out as this industry is finance and there is no room for error as you cannot be messing with people's money. So sort your stuff out coinbase! I am happy about the coinsupport-io initiative though, it is really helping a lot of coinbase customers sort their issues out promptly.

I give coinbase 0 stars! Ignore the single star I was forced to give by the comment form validation. I am a professional developer and work with websites all the time. Their flaky website behavior, the fact that they hold your crypto hostage for long periods, and primarily the worst customer service I've ever experienced, all add up to a big FAT goose-egg. If I could give them negative points I would. My fear is that they are in some kind of major trouble and have let everything go to hell while they focus on whatever the eff it is! My advice is to get any funds out of their control as fast as you can, close your account and don't look back!

I forgot to mention, that I have a simple problem that could be easily corrected were I able to speak with any kind of customer service or support person. I've sent multiple emails, created cases that do not ever appear in my "my cases" area on the website and have called every phone number I can find... Absolutely 0 response. Worst website ever.

B ra veh ub.l n fo,is a top-notch organization that truly cares about their cli!ents service. They went above and beyond to help me re!co!ver my lust funds and provided excellent customer service throughout the entire process. Their team was professional, courteous, and highly skilled. I cannot thank them enough for their hard work and dedication

Was able to log on one time to make a minimum purchase, but two weeks on I cannot access my account so what good is a purchase of goods or services if you can't use what you paid for. Just keep getting bot e-mail reply's and no resolution, seems I'm not the only one having trouble trying to access an account with coinbase. This so called company is just ripping people off of their hard earned money. Stay clear of this scam site there are much better platforms to acquire cryto assets.

After using this company 5 years, they will never get another penny from me. Purchased XLM and paid the stupid fee to be able to instantly withdraw my purchase. Attempted to transfer to outside wallet. It's been over 24 hours and still my withdrawal says 'pending.' Come to find out withdrawals haven't worked for days, but they are still taking people's money with zero warning you won't be able to withdraw your purchase. Customer support won't say anything except 'Our team is working to resolve issue asap.' That answer is complete BS because why would they still be taking people's money for a service they can't offer? Smells like FTX 2.0! Never again will I use Coinbase.