Coach-OutletReviews 189

PLEASE DO NOT BUY FROM THIS COMPANY, THEY ARE NOT LEGIT.
I AM SORRY TO SAY THAT I PAID FOR A PURSE ON THIS SITE, THEY TOOK MY MONEY AND THE RECEIPT COMES BACK TO A WIG STORE IN CHINA.

I WARN MY CHILDREN ABOUT THESE SITES AND YET I DID NOT CHECK OUT BEFORE BUYING
COACH FACTORY OUTLET IS NOT A REAL STORE, FACTORY OUTLETS DO NOT HAVE ONLINE STORES... PLEASE BEWARE

They got me! Placed an order on Friday, quickly received the confirmation email with shotty English grammar, and from an off the wall email address. I have attempted to contact them back several times, the email address is no longer valid and the phone number on the site is also invalid. Sent an email through the "contact us" link on the site and demanded my money back immediately, of course till no response at all. Coach has never and will never be selling out of Beijing people so avoid the scam and pay the extra for the real thing so you're not wasting your money. Thank god my back is good about things like this and immediately gave me my money back and filed a complaint for me.

I wish I woulda seen this site before placing the order! I coulda bought this bag on the corner of any NYC block for less and better quality. My whole experience was bad. They had no problem taking my money ASAP but provided no tracking information until I sent several messages to the company and to the company that debited my account. (There not the same, which screams scam) the quality of this bag is pretty bad. Fake, cheap metal "coach" keychain attached. It wasn't even delivered in a box but more of a plastic wrap and some tape. Very disappointed. I have bought authentic coach from the outlets for about what I paid for this bag. Never again!

Should have listened to that little warning in my head as I hit purchase. My first item was out of stock after I ordered it. When they notified me to pick another, I did but then the shipping was $30 instead of $20. When I questioned it and where it was coming from and not to ship/cancel the order, I got a run around--no answer. When I questioned the charge on my CC, asking if they were the merchant "PUTIAN RED SKY TRADING CO", al I got was "what is the transaction number"? I called my CC company to not pay. Definitely a deal too good to be true. STAY AWAY!

BEWARE-DON'T BUY FROM COACH!
I bought a coach breifcase a few years ago. Sent it back feeling the handle needed replacment, the metal bar across the top was broken and the fluting (edging) around the case was worn out. Spent $25 to have it sent to coach and they sent it back stating it was good enough for them it should be good enough for me. Six months later sent I it back again but though the store and it came back the same again. This is my third case I have bought from them and it's my LAST. The other times I sent them back they at least provided a ne handle. GOING OUT OF BUSSINESS IS A GO OPTION FOR COACH! :(~ ~~~~~~~~

Don't feel so bad... I'm a dumb $#*! too. I spent $172.00 which is an expensive mistake. I'll never buy anything else out of the USA. I ordered 3 purses and the minute I received them I knew I had been had. I almost shipped them back to them but I was not willing to pay an arm and a leg to do it and get taken for even more money. Yes, I am pissed off. Hopefully, someone else will read these reviews and not make the same mistakes we have made. I'm just going to chalk it up to an expensive lesson well learned.

BUYER BEWARE! I recently experienced a very bad situation with this company. Originally I thought the merchandise I ordered was the authentic and I thought I was ordering it from the US. Once I received an order confirmation, I realized the company was based out of Beijing! I had done some research on them and there was not one positive review! It seems that these people have been scamming people for quite some time! I requested they cancel my order several times and they would either kick back my email or write back days later that they were on vacation and/or had already shipped the merchandise- BOLOGNA! They were just stalling me and the merchandise I ordered was sold out and they wanted me to select a replacement instead of returning my money! I called my bank and told them of these charges from what appears to be a Fraudulent Company. Thank God my bank had already been aware of this company and are further investigating them- the bank was kind enough to refund all monies that this Fraudulent company had charged me! In addition to all this, the merchandise (if you are ever going to receive it) is counterfeit and not manufactured by COACH! Please do not buy from these people and if you already have, please call your Bank to resolve this issue and get refunded your money. Good Luck!