Brynn S.

You know it's no good when the company is writing its own reviews which the 5 star clearly is. What a joke

This site is a scam to sell your info to spam mail companies. I have several "shipped" orders with tracking number that don't exist in USPS system and several other orders from the past year that have never gone beyond the order phase. This has become nothing more than a scam.

I will never, ever use this service again. I contacted them to have the valve cover gasket on my sons car replaced. When replacing the valve cover gasket it is also necessary to replace the intake manifold gasket and they did not include the part so the mechanic got one himself except it was the wrong one. He had the motor torn apart before realizing that it was the wrong one so we had to go to the auto parts store and purchase another one out of our own pocket. We also had to go and purchase a hose that he broke while taking the car apart. After he was done and put the car back together he listed the car incorrectly and we were charged much much less than we were supposed to be so being the honest person I am I called Your Mechanic to see what had happened and explain that we were to be refunded the amount for the parts we purchased. I tried to explain to Peter (CSR) what was going on and that there was a mistake, he was very rude and placed me on long holds several times, he eventually comes back on the line and tells me that because we provided parts that they are not going to honor the warranty so I preceeded to tell him that the mechanic told us to pick up the part, we didn't do it from the start and they didn't care so I hung up on them and told them they were not to charge me another dime if they were not going to honor their end of the deal and I hung up. A few minutes later I received another call from someone else saying they wanted to figure out what exactly happened, I then explained the situation to them and they then asked permission to charge me the remaining amount since the job was complete, I flipped out, told them "NO don't charge me another penny" and hung up. As soon as I hung up I realized there was an email from them with a receipt for the remaining amount of $266 that they did not charge us the first time and an message saying they would not be honoring the warranty. So they called and asked permission to charge us AFTER they did it. Needless to say we are disputing the charge with the bank and will never ever use this service again. Buyer Beware!

They got me! Placed an order on Friday, quickly received the confirmation email with shotty English grammar, and from an off the wall email address. I have attempted to contact them back several times, the email address is no longer valid and the phone number on the site is also invalid. Sent an email through the "contact us" link on the site and demanded my money back immediately, of course till no response at all. Coach has never and will never be selling out of Beijing people so avoid the scam and pay the extra for the real thing so you're not wasting your money. Thank god my back is good about things like this and immediately gave me my money back and filed a complaint for me.

Great place to buy great quality products. Whenever there is an error they take care of it immediately.