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ClubfurnitureReviews 710

4.9
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Clubfurniture Reviews Summary

Clubfurniture has a rating of 4.9 stars from 710 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clubfurniture most frequently mention customer service and high quality. Clubfurniture ranks 9th among Furniture sites.

service
4
value
4
shipping
4
quality
4

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1,226 reviews
Russ S.
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Club Furniture is without question the finest furniture company in all aspects of product, quality, workmanship, materials, price and delvery.
Customer service the best in the industry.

We have ordered three sofas from Club, the product quality and service is consistent, Best in Class.

This is a company that the owners will take your call. Name one other company that would be true?

Keep up the great work Club, you raise the bar for all the rest.

Date of experience: March 14, 2019
Nancy M.
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The Club Furniture website was easy to use
March 14, 2019

The Club Furniture website was easy to use. I was able to order swatches of the fabrics and make a better decision on what worked in my living room. I placed the order easily online when I was ready. I received a phone call from an owner very soon after to confirm my order. We love the sofa! It fits well into our space and the quality is excellent.

Date of experience: March 14, 2019
Adam Y.
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Great quality for the price
March 14, 2019

Great quality for the price

Date of experience: March 14, 2019
Nathan F.
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The chair is very good quality with top notch leather. I am very satisfied with my purchase!

Date of experience: March 7, 2019
Elizabeth C.
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High end piece of furniture, very pleased
March 7, 2019

High end piece of furniture, very pleased.

Date of experience: March 7, 2019
Doug D.
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Club Furniture made the process of selecting and ordering a matching sofa and loveseat easy. The website is easy to use, and I particularly appreciated their step of sending samples of the leather to allow us to confirm our choice. It would have been helpful to have a better estimate of how long it would take for delivery of the furniture, but I understand that customized products take longer. The shipping and delivery processes were well-managed.

Date of experience: March 7, 2019
Barbara F.
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This was my first experience buying a major piece of furniture on line. I would not hesitate to order anything from Club furniture in the future. Patience knowledge and curtesy was evident throughout the entire process. I am very happy with my sofa.

Date of experience: March 7, 2019
Kelly B.
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They did a great job
February 21, 2019

They did a great job

Date of experience: February 21, 2019
Dianna Z.
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We had moved to a new home, and our old living room furniture didn't fit. We looked at a number of different sites before settling on Club Furniture.

From the time we placed the order to receiving a call to confirm our order, then sample swatches of leather, was less than one week. Delivery was well within the time frame set during that initial conversation, and the furniture is absolutely gorgeous.

We are very, very pleased.

Date of experience: February 21, 2019
JL E.
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The item I purchased was easy no problems the recliner is excellent and very well built. We are considering buying another one. It looks awesome everyone that sees it loves it. Thank you again for such a fine piece of furniture. J.L. Enriquez

Date of experience: February 21, 2019
William D.
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I've had the sofa for a week and am very happy with the comfort, quality and style. Construction is solid as a rock. Tier 1 grain sack fabric is super comfy and beautiful. I expect a long life from this sofa. Delivered a day late but without any damage. I'm happy!

Date of experience: February 1, 2019
Maxine F.
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I was very pleased with customer service
January 31, 2019

I was very pleased with customer service. The ottoman I ordered was perfect and I am happy with the way it turned out.
Delivery was the best. It was delivered on time and with the upmost care.
I would certainly order again from Club Furniture.

Date of experience: January 31, 2019
Nancy L.
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This was the first time I bought a nice piece of furniture online. The leather chair I purchased is of good quality, but it is difficult selecting color by a small swatch and it is hard to picture how it would fit in the room (the chair is seems smaller in the room than I expected). I was also surprised at how long it took to receive the chair from purchase to delivery (10 weeks). Everyone I talked to/worked with at clubfurniture was very nice. I might just have to see furniture in person before buying in the future.

Date of experience: January 31, 2019
Lucy B.
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This was my third order from Club Furniture and the service and products was first class.

Date of experience: January 17, 2019
Tim O.
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Very easy process
January 17, 2019

Very easy process

Date of experience: January 17, 2019
Chris J.
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I ordered and received two sofas and 2 recliners
January 12, 2019

I ordered and received two sofas and 2 recliners. The quality of the recliners is terrible. They are both broken, crooked, and come 'off the track' every time you recline. I am within my 30 day in home trial period and have contacted the store to go about returning them and they are unresponsive.

Date of experience: January 12, 2019
Vivien O.
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If it weren't for an ice storm you had back east, my chair would have arrived earlier, but it was no problem. We are thrilled with the quality of the chair! Thank you!

Date of experience: January 7, 2019
Barbara F.
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Our sofa was delivered when promised
December 31, 2018

Our sofa was delivered when promised. If I called to ask any questions, my questions were answered immediately.
Awesome company to do business with.
The delivery was very neat and clean. The men were so professional.
I can't remember a time when I bought something as big a purchase as this and was extremely pleased from start to finish.
Thank you gentlemen.
Happy New Year!
Barbara Firestone

Date of experience: December 31, 2018
DNovak X.
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We had been searching for a 'right size' quality leather sofa for over a year. Our smaller town home floorplan just wasn't large enough for most of the furniture pieces that we had looked at. We visited local retailers and searched online. We were convinced that we needed to buy a sofa locally so we could see it in person and sit on it. Test it. Try it out. Every time we found something we liked it was either cheaply built (meaning it looked nice but was not built well) or was way overpriced. After months of searching, we came back to Club Furniture due to the positive reviews. Buying a piece of premium furniture like a large sectional sofa isn't easy. You can second guess yourself with regards to the size and color for months. It was a bit of a leap of faith since we didn't know if it would be as comfortable as it looked in the photos. But, Darrin was easy to work with and we even went through multiple leather samples before choosing the perfect color for our home's style. We chose the Benjamin sectional and finally placed our order. The new sofa arrived on schedule with no issues. Not a scratch on it even thought it was shipped nearly 1,000 miles. It delivered directly from North Carolina to our home in Wisconsin. The build quality is amazing, the leather fit and finish is literally perfect. And yes, it's super comfortable! Excellent style and quality from top to bottom. We couldn't be more pleased!

Date of experience: December 19, 2018
Nancy C.
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Love my sofa bed
December 19, 2018

Love my sofa bed. Quality was surprisingly great. The delivery was a little off. My cream colored sofa was drugged across my deck leaving it soiled in a few places. Luckily a little soap and water and careful wiping cleaned it up. I bought the slipcover that is washable and even bleachable

Date of experience: December 19, 2018

About the Business

Discount online North Carolina home furnishings store featuring sectionals, sofas and leather furniture all at the best factory direct sale prices.


clubfurniture.com
Founded in 1998