Thank you, to the staff at clearly contacts. Service is always great and delivery is fast! Awesome site to shop on.
I have ordered from Clearly at least half a dozen times, including both glasses and contacts, and have always been satisfied
My glasses arrived earlier than expected, and they have quickly become my new favorite frames. I have been receiving many compliments.
Speedy reply from the customer service team! They escalated an issue and were so kind and professional the whole way through.
More than a few of my right contact lenses have been irritating my right eye. I am unhappy with this order.
Hi Angelina, we're sorry to hear about this! All of our contact lenses are received directly from the manufacturer, where they are mass-produced, so while true defects can happen, they are very rare. We'd like to hear more about your experience, and we'll reach out to you directly. Keep an eye on your email inbox. -Team Clearly
Paid extra for faster delivery through fedex and the order took weeks to arrive…. I should be refunded the delivery costs.
What a terrible experience, Jennifer! It seems like the shipping of your order was upgraded to ensure the delivery be as fast as possible, and we're truly sorry to hear that it was completely the opposite! We want to help and make things right for you, and a member of our customer care team will be reaching out to you shortly to provide further support. -AQ
Simple to order and fast delivery. Using the Clearly service for the last two years and I'm very pleased with it.
I'm very pleased with clearly and the way you handle things, very good pricing and will definitely be back for more!
Although I had to wait an extra month to get my contacts in, overall happy with price I paid for them
Thank you for your review Aaron! We appreciate you sharing your experience with us, and your feedback. We really appreciate your patience with us while we adjusted to new health and safety standards and service disruptions from our suppliers, due to the outbreak of COVID-19. We're glad to hear that your order was received successfully and safely! If there's anything else we can help with, please don't hesitate to reach out! -Team Clearly
I re-checked your fit guidelines. I realize that my face measurements and the frames don't work together. Can I do anything?
I am pleased with the product and delivery time. Your website is easy to navigate and I thank you for that.
10/10 for product quality, packaging, price. The date they had given me for contacts to arrive was exact day they came.
Clearly processed my exchange on frames quickly and with no fuss. I am very satisfied with all 3 of my pairs!
I received great service BUT the glasses I ordered the black MK are terrible super narrow nose and the left side is bent more to the eye so they are not comfortable to wear at all.
It only took me few steps to place my order and upload the prescription. Great service and fast delivery (2days)
We're thrilled to hear that Wendy! We want to make sure our website is easy to navigate through and order from for all our awesome customers, so we're happy to hear that you found it just that! If there's anything we can assist with, please feel free to reach out! - Team Clearly
The only problem I had with these contacts were that they were a little uncomfortable but just for the first couple minutes they were in and also the other thing was my fault I was hoping for more vibrant so I will try another brand and colour. I will not try another service because clearly has been a wicked great one! I got the contacts fast and they were reasonably priced! Just a game of trial and error till I find the right ones for me so I will just continue ordering single boxes till I find the apple of my eye lol
Not too big, not too small. I've got a large head and find these are just the right size for me (where many rounds tend to be too small
Hi Josh, thank you for the fantastic rating and review! We make sure to have a wide selection available to meet all of our customers needs and preferences, so we're thrilled you were able to find something that was perfect for you quickly and easily! We're looking forward to 'seeing' you again real soon! - Team Clearly
Overview
Clearly has a rating of 3.3 stars from 5,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clearly most frequently mention fast delivery, customer service and contact lenses. Clearly ranks 4th among Contact Lenses sites.
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- Vancouver, British Columbia, Canada
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Business History
We are relentless in our pursuit of the latest optical innovations, from contact lens technologies to breakthroughs in eyewear design. The ever-evolving nature of our product inspires us, and will always drive us to find you your perfect fit and help you see amazing. We believe in improving lives by improving sight, and with the launch of our Buy One, Give One mission, for every pair of glasses purchased, we're able to donate a pair to someone in need!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks so much for your review, Jay! We really appreciate the feedback and your continued support over the years! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly