Love them, they are perfect! My sunglasses arrived quick. The lenses are not heavy or thick, perfect amount to pay for a perfect pair of shades!
Third time purchasing and once I had to return because my Rx changed and there were no issues, great service and good people to talk with!
Always arrives early and fast. I always order my contacts from here. Plus my son loves the little gummy bear treat that comes with the package.
This was my first experience with an optometrist. The shop was organized, efficient and professional.
We are delighted to read that you had an excellent experience, Joseph! It is always encouraging to learn that our customers are satisfied with our service as it is what we strive for everyday. The good words you have for us are passed on and we would like to thank you for your appreciation. We look forward to your next order. Be sure to let us know how we can get to 'love' with a full 5 stars! -Team Clearly
I have been buying my glasses from Clearly for years now... They go above and beyond to see that their customers are happy...
Vince, we're so sorry you're having such a bad experience with your new sunglasses! We'd love the chance to investigate the issue further, and provide support, and a member of our customer care team will be reaching out to you shortly. - Team Clearly
I have used Clearly for years for my daily contact lenses. They are always fast and the order is always complete.
I ordered my refill of contact and it process, shipped and delivered very promptly, exactly as it always is! Love Clearly!
Thanks so much for your review, Liana! We really appreciate the feedback, and more importantly your continued support! We hope to 'see' you again soon! -Team Clearly
Great product, fast delivery. My husband and I both love our glasses and returning the ones the didn't fit was easy
Thank you for your review, Lindsay! We really appreciate the feedback and your support. If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
Would be nice if they included free lens cases per box. Many stores have given me one case per box purchased.
Hi Michael! Thanks for sharing your review and feedback with us! We send out lenses with orders when they are available to us. We'll be more than happy to pass this along to our warehouse team for you! If there's anything else we can assist with, please feel free to reach out! We hope to 'see' you again real soon! - Team Clearly
Processing and shipping was fast. No issues with placing or receiving my order. No complaints. Will order again in the future.
I like my contacts. I have been ordering them for couple of years now and I am satisfied with the product.
Thank you so much for your great review, Ryan! We're truly happy to hear that you enjoyed your experience with us and appreciate your comment! The entire satisfaction of our customers is really important to us, and please don't hesitate to let us know if there is anything else we can do to make this experience worth 5 stars! - Team Clearly
Loved them. I feel very different but good and they came in very good use with having to wear a mask
Hi Lexi, thanks so much for your review! We really appreciate the feedback, and we look forward to 'seeing' you again soon! -Team Clearly
Ordered the Aqua contacts, I absolutely love them! I have gotten so many compliments on them! Will order more different colours
The sunglasses I ordered were slightly tilted at an angle. They were not straight when you put them on the table.
Hi Hanish, thank you for your review. We're sorry to hear of the issues with your sunglasses. We want you to love the products you receive from us so we're happy to help make this right for you. In order to proceed, we'll need some assistance from you. We ask that you provide us with your order number, so we can pull up your account and get things started right away! We look forward to your response. - Team Clearly
It was not happened before after you changed Shipping company, My address and Phone No. Ware wrong, it was terrible service
We're so sorry to hear this negative experience, Keiko! We intended for the surprise upgrade to help ensure that you would receive your order as fast as possible. We can see how this has now had the opposite effect, and we'd appreciate the opportunity to make things right. Someone from our Customer Care Team is going to reach out to you directly to help! -Team Clearly
Seamless, easy experience. Usually have an issue with glasses as i have almost no bridge. Both pairs of glasses fit perfectly.
Hi Karyn, we're so glad to hear that you were able to find the perfect pair of frames from us! We make sure to have a wide selection available, to meet all of our customers needs and preferences. We're definitely looking forward to 'seeing' you again real soon! - Team Clearly
Overview
Clearly has a rating of 3.3 stars from 5,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clearly most frequently mention fast delivery, customer service and contact lenses. Clearly ranks 4th among Contact Lenses sites.
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- Vancouver, British Columbia, Canada
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Business History
We are relentless in our pursuit of the latest optical innovations, from contact lens technologies to breakthroughs in eyewear design. The ever-evolving nature of our product inspires us, and will always drive us to find you your perfect fit and help you see amazing. We believe in improving lives by improving sight, and with the launch of our Buy One, Give One mission, for every pair of glasses purchased, we're able to donate a pair to someone in need!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review, Mehgan! We really appreciate you sharing your experience, and feedback. We'd love to hear more about your feedback about the sunglasses, and we'll reach out to you directly. Keep an eye on email inbox. -Team Clearly