Delivery was rapid and prices were much more fair than going to my usual optometrist. Quality, cleanliness and safety was also great
Ordering was painless, they were shipped in a reasonable time frame and despite the lock down still arrived in a timely fashion.
Am happy with my choice and your delivery.
Will be back when you have a wider selection for my taste and needs.
I have been searching EVERYWHERE for round glasses with a gold frame and I was so happy to see that this was here! I love them so much did a bit of adjustment and now it fits perfectly!
I was very pleased with the service. I would recommend anyone to shop this way.
Price is right and easy to do. I had a friend help me the first time
Thanks so much for your review, Heather! We really appreciate the feedback, and we hope to 'see' you again soon! -Team Clearly
Thank you, Clearly! Wonderful customer service. I'm a very happy customer! Will continue to recommend to friends/family.
Hi Laura, thank you for taking the time to share your feedback, and bring this to our immediate attention. We're really sorry to hear about this experience. Certainly this is not the type of experience that we strive for, both for our product, and with our Customer Service team. We would greatly appreciate the opportunity to look into this further, and make it right--we'll be reaching out to you directly. Keep an eye on your email inbox. -Team Clearly
I ordered sunglasses and they arrived in perfect condition, with the CUTEST packaging - and before estimated delivery date! Very satisfied.
My order arrived when it should, i received email each step of the way so I knew what was going on, and the proces are great! I'l order again soon
I ordered those contacts Mar 25 and it is now May 15 so why are you contacting me so obviously late to see if I got them.
Hi Jeannine, thank you for your feedback. We're glad to hear that you received your order and apologize for the late follow up on our end. Your feedback is important to us, please do not hesitate to reach out if there is anything we can do to improve your experience! - Team Clearly
They are a good company. I like ordering my contacts from them. They are reasonably priced. Would definitely recommend ordering from them
Received my glasses quickly and couldn't be happier about them. Price was great and quality is fantastic!
Hi Nadia, thanks so much for your review! We're so glad to hear you're pleased with your new glasses, and we hope to 'see' you again soon! -Team Clearly
As the title says everything you really want in a product, quick shippinf, good value, great product.
Being apprehensive with orderig online i am very much surprised and happy with the perfect fit. Sweet!
Was sent wrong product by clearly. It took almost a month to get the right contacts. I was desparate by then for new ones.
Hi Dana, thank you for your feedback. We are so sorry to hear of this frustrating inconvenience. We can see that you were able to reach out to our customer care team for further assistance. However, we will be in touch shortly to follow up. We apologize for this delay and appreciate your considerable patience and understanding. - Team Clearly
Definitely recommend to use clearly to shop your lences online.bi received my order really quickly and it was easy to choose what you need
The site was simple to navigate, found what I needed quick easy. They fit great and I love the sunglasses, which was an in house brand.
Hi Jesse! We're delighted to hear that you were able to find our website easy to navigate and order from! That's what we want for all our wonderful customers! We're also thrilled to hear that you're enjoying the sunglasses you received from us! We look forward to helping you find that next great pair real soon! - Team Clearly
I was very impressed it was exactly as I expected. Thank you. My husband and son will be ordering their new glass from clearly very soon.
Hi Judy, thank you for your wonderful review and feedback! We truly appreciate it, and we're looking forward to having the chance to impress you again real soon! Take care! - Team Clearly
I'm happy with all glasses i kept from Clearly, i have 4 pairs so far and very satisfied with their returning policy, no problems at all.
Thank you for the terrific rating and review Nadiya! We're looking forward to helping you find that perfect 5th pair real soon! - Team Clearly
Responsive, customized service. Queen Street location was welcoming. Delivery time was prompt and problem free.
Answer: Hi Dan - what you're seeing is the pre-authorization hold being taken and released so we can actually take the payment upon shipping out. On a regular credit card this is pretty invisible (a pending payment becomes an actual charge), but because the only way to apply a pre-authorized hold of funds on a credit-debit is to have the processor remove them from the bank balance and hold them between your account and Clearly's, it looks more like a charge, refund, charge. In either case, Clearly only receives the funds the one time once the order ships out!
Answer: Oh no! We're truly sorry to hear about this and apologize for the late reply. If the prescription is correct, one more piece of information you want to verify is the PD (Pupillary Distance), as it is not always showing on the prescription. If it is not, and the PD is showing 63mm (or 31.5/31.5) on our receipt, this means the PD by default may have been entered when placing the order. This measurement is important as it allows us to cut and place the lenses in the frame in order for your eyes to focus right at the middle of the lens, to ensure comfortable and perfect vision. If the PD was incorrect, or if you're experiencing eye strain despite a correct PD, please contact our customer service team at 1-866-414-2326, or via chat or email through our website with your order information. We'd love the chance for them to trouble-shoot the issue and help with any adjustment if necessary. - SH
Clearly has a rating of 3.3 stars from 5,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clearly most frequently mention fast delivery, customer service and contact lenses. Clearly ranks 4th among Contact Lenses sites.
Thanks so much for your review, Linda! We really appreciate your feedback and support! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly