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How would you rate Clearly?
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Canada
1 review
0 helpful votes
Follow Linda W.
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Delivery was rapid and prices were much more fair than going to my usual optometrist. Quality, cleanliness and safety was also great

Date of experience: August 20, 2020
Jane S. Clearly Rep
over a year old

Thanks so much for your review, Linda! We really appreciate your feedback and support! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Super quick
May 10, 2021

Ordering was painless, they were shipped in a reasonable time frame and despite the lock down still arrived in a timely fashion.

Date of experience: May 10, 2021
Canada
1 review
0 helpful votes
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Glasses
October 2, 2021

Great deal great glasses as always. Tried a different company but have come right back to clearly as they cannot be beat.

Date of experience: October 2, 2021
Canada
0 reviews
0 helpful votes
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Perfect
December 31, 2021

Am happy with my choice and your delivery.
Will be back when you have a wider selection for my taste and needs.

Date of experience: December 31, 2021
Canada
1 review
0 helpful votes
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Cute round glasses
December 7, 2021

I have been searching EVERYWHERE for round glasses with a gold frame and I was so happy to see that this was here! I love them so much did a bit of adjustment and now it fits perfectly!

Date of experience: December 7, 2021
Canada
1 review
0 helpful votes
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Awesome
September 27, 2020

I was very pleased with the service. I would recommend anyone to shop this way.
Price is right and easy to do. I had a friend help me the first time

Date of experience: September 27, 2020
Jane S. Clearly Rep
over a year old

Thanks so much for your review, Heather! We really appreciate the feedback, and we hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Thumbs up!
June 10, 2021

Thank you, Clearly! Wonderful customer service. I'm a very happy customer! Will continue to recommend to friends/family.

Date of experience: May 11, 2021
Jane S. Clearly Rep
over a year old

Hi Laura, thank you for taking the time to share your feedback, and bring this to our immediate attention. We're really sorry to hear about this experience. Certainly this is not the type of experience that we strive for, both for our product, and with our Customer Service team. We would greatly appreciate the opportunity to look into this further, and make it right--we'll be reaching out to you directly. Keep an eye on your email inbox. -Team Clearly

Canada
1 review
0 helpful votes
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Perfect Fit!
March 15, 2022

I ordered sunglasses and they arrived in perfect condition, with the CUTEST packaging - and before estimated delivery date! Very satisfied.

Date of experience: March 15, 2022
Canada
1 review
0 helpful votes
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Perfect as usual
October 18, 2021

My order arrived when it should, i received email each step of the way so I knew what was going on, and the proces are great! I'l order again soon

Date of experience: October 18, 2021
Canada
1 review
0 helpful votes
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Late contact
June 14, 2021

I ordered those contacts Mar 25 and it is now May 15 so why are you contacting me so obviously late to see if I got them.

Date of experience: May 15, 2021
Isabella D. Clearly Rep
over a year old

Hi Jeannine, thank you for your feedback. We're glad to hear that you received your order and apologize for the late follow up on our end. Your feedback is important to us, please do not hesitate to reach out if there is anything we can do to improve your experience! - Team Clearly

Canada
1 review
0 helpful votes
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Clearly review
August 24, 2021

They are a good company. I like ordering my contacts from them. They are reasonably priced. Would definitely recommend ordering from them

Date of experience: August 24, 2021
Canada
1 review
0 helpful votes
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Would definitely order again
October 4, 2020

Received my glasses quickly and couldn't be happier about them. Price was great and quality is fantastic!

Date of experience: October 4, 2020
Jane S. Clearly Rep
over a year old

Hi Nadia, thanks so much for your review! We're so glad to hear you're pleased with your new glasses, and we hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Everything you want in a company
July 22, 2021

As the title says everything you really want in a product, quick shippinf, good value, great product.

Date of experience: July 22, 2021
Canada
1 review
0 helpful votes
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Perfect fit
January 10, 2022

Being apprehensive with orderig online i am very much surprised and happy with the perfect fit. Sweet!

Date of experience: January 10, 2022
Canada
1 review
0 helpful votes
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Very slow and poor service on returns!
July 11, 2021

Was sent wrong product by clearly. It took almost a month to get the right contacts. I was desparate by then for new ones.

Date of experience: June 11, 2021
Isabella D. Clearly Rep
over a year old

Hi Dana, thank you for your feedback. We are so sorry to hear of this frustrating inconvenience. We can see that you were able to reach out to our customer care team for further assistance. However, we will be in touch shortly to follow up. We apologize for this delay and appreciate your considerable patience and understanding. - Team Clearly

Canada
1 review
0 helpful votes
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Recommended!
July 22, 2021

Definitely recommend to use clearly to shop your lences online.bi received my order really quickly and it was easy to choose what you need

Date of experience: July 22, 2021
Canada
1 review
0 helpful votes
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Awesome selection and perfect fit!
October 15, 2020

The site was simple to navigate, found what I needed quick easy. They fit great and I love the sunglasses, which was an in house brand.

Date of experience: October 15, 2020
Angela C. Clearly Rep
over a year old

Hi Jesse! We're delighted to hear that you were able to find our website easy to navigate and order from! That's what we want for all our wonderful customers! We're also thrilled to hear that you're enjoying the sunglasses you received from us! We look forward to helping you find that next great pair real soon! - Team Clearly

Canada
1 review
0 helpful votes
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New glasses
December 21, 2020

I was very impressed it was exactly as I expected. Thank you. My husband and son will be ordering their new glass from clearly very soon.

Date of experience: December 21, 2020
Angela C. Clearly Rep
over a year old

Hi Judy, thank you for your wonderful review and feedback! We truly appreciate it, and we're looking forward to having the chance to impress you again real soon! Take care! - Team Clearly

Canada
1 review
0 helpful votes
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Happy costumer
January 11, 2021

I'm happy with all glasses i kept from Clearly, i have 4 pairs so far and very satisfied with their returning policy, no problems at all.

Date of experience: January 11, 2021
Angela C. Clearly Rep
over a year old

Thank you for the terrific rating and review Nadiya! We're looking forward to helping you find that perfect 5th pair real soon! - Team Clearly

Canada
1 review
0 helpful votes
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I Can See Clearly Now!
December 2, 2021

Responsive, customized service. Queen Street location was welcoming. Delivery time was prompt and problem free.

Date of experience: December 2, 2021

Overview

Clearly has a rating of 3.3 stars from 5,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clearly most frequently mention fast delivery, customer service and contact lenses. Clearly ranks 4th among Contact Lenses sites.

service
233
value
234
shipping
238
returns
100
quality
231