I placed my order easily through the website and it was delivered quickly. Definitely recommend and will purchase again in the future.
Tried out a new set of daily contact lenses. These are fantastic and Clearly delivered them in a professional and timely way.
Very good service. I had accidentally ordered sunglasses instead of transition lenses and clearly contacts made I right for me. Great service.
My experience was great. I got my glasses quickly and without fuss. They fit great. Would definitely buy another pair from clearly.
Took over 3 weeks to arrive! Seemed like forever! Other than that product was great, price was good, order process was decent.
I have been ordering my contacts at Clearly for years and very satisfied with their products and service. Prices are very good
Thank you for your review, Eva! We really appreciate the feedback--and more importantly your continued support over the years! We hope to 'see' you again soon! -Team Clearly
I really have nothing to complain about. The website is easy to use and you get exactly what you were expecting for:
Thank you for your review, Gaetano! We really appreciate the feedback. If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
I love using Clearly Contacts - the website is friendly and easy to use. I get my contacts within a week of ordering!
Thanks so much for your review, Bree! We know times are a bit crazy, but you can definitely count on us to get your contact lenses to you fast! If there's anything else we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
The glasses came and were not quite right clearly sent a return label to send them back and shipped out corrected glasses
Thanks so much for sharing your experience and feedback, Marg! We really appreciate it. We hope the corrected glasses are working out perfectly for you! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
I received my order within 3 days! Another great experience! Now I just need to order glasses :(. Old age is kicking in
Ordered online. Thought price was a little more expensive than last year. I buy my supply for the year. Shipping was fast.
Hi Nick, thank you for your review and feedback. We're glad to hear that you're enjoying our speedy services! We also recommend checking www.clearly.ca/coupon-codes when placing your next order with us, for all the currently active promotions we have available to get the best bang for your buck! We're looking forward to 'seeing' you again real soon! If there's anything further we can assist with, please do not hesitate to reach out. - Team Clearly
Delivery method is poor. This is the second time that I have not received my contacts due to failed delivery of product.
Hi Kathryn, thank you for your review. And we're sorry to hear about this delivery experience! We understand that the eyewear we provide is a critical part of our customers' everyday lives, and timeliness and the delivery experience is so important when you're relying on our product to see and live your everyday life. We'd like to reach out to you directly and see if we can help further with this. Keep an eye on your email inbox. -Team Clearly
Its inconvenience to have to make an appointment just to get refill of contacts! I love ordering online and they came fast
Quick and easy to use online shopping. Fast delivery. Great quality products and loved the little note and candy. No complaints here
Always have a good experience ordering from Clearly. Products are shipped in a timely manner, and they've always gotten my order correct
Arrived in perfect condition! Glasses fit well except the arms are a little longer than expected but overall they are great glasses.
Thanks so much for your review, Chelsea! We really appreciate the feedback. If the arms are a bit too long for you, we recommend taking them in to a local optical shop where they can heat and re-form the arms to fit better around your head; this usually helps them be more comfortable. Or, you can also try adjusting them at home with this blog article of ours: https://www.clearly.ca/thelook/how-to-adjust-glasses/ If there's anything we can help with, please feel free to reach out! We're happy to help, and we hope to 'see' you again soon! -Team Clearly
First time I ordered progressive lenses with Clearly. Great quality and speedy delivery. I'm very happy with them and will order again.
Answer: Hi Dan - what you're seeing is the pre-authorization hold being taken and released so we can actually take the payment upon shipping out. On a regular credit card this is pretty invisible (a pending payment becomes an actual charge), but because the only way to apply a pre-authorized hold of funds on a credit-debit is to have the processor remove them from the bank balance and hold them between your account and Clearly's, it looks more like a charge, refund, charge. In either case, Clearly only receives the funds the one time once the order ships out!
Answer: Oh no! We're truly sorry to hear about this and apologize for the late reply. If the prescription is correct, one more piece of information you want to verify is the PD (Pupillary Distance), as it is not always showing on the prescription. If it is not, and the PD is showing 63mm (or 31.5/31.5) on our receipt, this means the PD by default may have been entered when placing the order. This measurement is important as it allows us to cut and place the lenses in the frame in order for your eyes to focus right at the middle of the lens, to ensure comfortable and perfect vision. If the PD was incorrect, or if you're experiencing eye strain despite a correct PD, please contact our customer service team at 1-866-414-2326, or via chat or email through our website with your order information. We'd love the chance for them to trouble-shoot the issue and help with any adjustment if necessary. - SH
Clearly has a rating of 3.3 stars from 5,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clearly most frequently mention fast delivery, customer service and contact lenses. Clearly ranks 4th among Contact Lenses sites.
Thank you for the terrific review Dave! We're glad to hear you're enjoying the frames you received from us! We're definitely looking forward to helping you find that next great pair real soon! If there's anything we can do to help make this great 4 star, an even better 5 star, please feel free to reach out! - Team Clearly