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How would you rate Clearly?
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Canada
1 review
0 helpful votes
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Very satisfried
September 7, 2020

Great price at the time I made my order, fast my order came in when it said I will definitely order again if I see great deal on contact and I would recommend it to all my friends

Date of experience: September 7, 2020
Jane S. Clearly Rep
over a year old

Hi Diane, thanks so much for your review! We really appreciate the feedback! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly

Canada
1 review
1 helpful vote
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Quick delivery
August 17, 2020

I was super impressed! Ordered my contacts and received them 2 days later! I couldn't believe it. Highly recommend clearly! Thank you

Date of experience: August 17, 2020
Jane S. Clearly Rep
over a year old

Thanks so much for your review, Nadia! We definitely pride ourselves on our speedy shipping (whether that's picking and packing your order in our Vancouver BC warehouse, or offering the fastest 1-2 business day shipping)! We really appreciate your support. If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Consistent and easy
December 30, 2021

I never have to wait long for my contacts! They always arrive on time and correctly, I couldn't want more than that.

Date of experience: December 30, 2021
Canada
1 review
0 helpful votes
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Ugh
September 29, 2021

Screw off. Linking "have I received my order" checkbox to a review page is disingenuous. Stop cluttering my inbox with stupid emails.

Date of experience: August 30, 2021
Isabella D. Clearly Rep
over a year old

Hi A L., your feedback is really important to us as we strive to ensure that you have a great experience shopping with us. If we have fallen short, we would love the opportunity to provide personal support to see how we could make things right. Thank you for your understanding and we apologize for any inconveniences! Please do not hesitate to let us know if you have any questions or concerns. - Team Clearly

Canada
1 review
0 helpful votes
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Contacts
July 8, 2021

The contacts were really good very comfortable I will be definitely ordering again & I like how it comes with gummie bears.

Date of experience: July 8, 2021
Angela C. Clearly Rep
over a year old

Thanks for your great review Stefania! We truly appreciate it, and we're happy to hear that you're enjoying the little treat we sent along! We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us! - Team Clearly

Canada
1 review
0 helpful votes
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Great replacement
June 24, 2021

I was unhappy with the previous monthly lenses of a different manufacturer I tried-but this order I went back to the bi-weekly Acuvue and I'm happy again!

Date of experience: June 24, 2021
Canada
1 review
0 helpful votes
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Latest Glasses
October 12, 2020

As always Clearly delivered top notch product in a timely manner at a great price. I wouldn't buy glasses anywhere else.

Date of experience: October 12, 2020
Angela C. Clearly Rep
over a year old

Wow! What a great review Trish! Thanks so much for it! We're thrilled to be your number 1 stop shop for all eyewear needs! - Team Clearly

Canada
1 review
0 helpful votes
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Contacts to go
June 3, 2021

Quick and efficient, no questions asked, my contacts arrived next day I think! Couldn't ask for a more efficient service. Thanks

Date of experience: June 3, 2021
Canada
1 review
0 helpful votes
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Good
July 11, 2021

Fast delivery and I like the follow up with me to see if I have received the order yet, but I don't like that I have to submit a minimum 50 words of the review.

Date of experience: July 11, 2021
Canada
1 review
0 helpful votes
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Fast delivery
July 1, 2021

Easy ordering process. Fast delivery. I'm just sick of all the email deals. Just give everyone your best price and stfu.

Date of experience: July 1, 2021
Isabella D. Clearly Rep
over a year old

Hi Gayan, we appreciate your feedback and will discuss this further with our team. We want to ensure that our email subscribers are the first to hear about our amazing promotions! - Team Clearly

Canada
1 review
0 helpful votes
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Love them
April 30, 2021

It was easy, fast, and I love my glasses. I loved that I could virtually try them on first and get an idea of what they would look like.

Date of experience: April 30, 2021
Canada
1 review
0 helpful votes
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2 out of 5 stars
February 9, 2021

Fit is ok, not the best. The prescription seems a bit off compared to my experience with Costco and Bonlook.

Date of experience: January 10, 2021
Canada
1 review
0 helpful votes
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Got it early
September 13, 2021

Good fit, arrived early… love contact lenses… thank you… also got some gummies with it… got contacts and lens solutions

Date of experience: September 13, 2021
Canada
1 review
0 helpful votes
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Good
September 30, 2020

Glasses are good. Wasn't happy that I paid an extra fee to get glasses early and they showed up late.

Clearly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 16, 2020
Isabella D. Clearly Rep
over a year old

We're sorry to hear about this disappointing delay, Laurie. We can see that we were able to reach out on August 17th, to provide further assistance. Thank you so much for your patience! - Team Clearly

Canada
1 review
0 helpful votes
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Item received
June 13, 2021

Good service, good product. So much cheaper (and convenirnt) than going to an optometrist, if you already know your prescription.

Date of experience: June 13, 2021
Canada
1 review
0 helpful votes
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Quick and easy
September 6, 2020

My go to for efficient contact lense refills! I've been using clearly for years, and it's a always consistently good!

Date of experience: September 6, 2020
Jane S. Clearly Rep
over a year old

Hi Niloo, thanks so much for your review! We really appreciate the feedback, and your continued support since 2011. We look forward to 'seeing' you again in the near future! -Team Clearly

Canada
1 review
0 helpful votes
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Always satisfied
July 16, 2021

I love your contact lenses and super fast shipping. And it's a nice touch to send a small gummies bag along with the order! Thanks for everything

Date of experience: July 16, 2021
Canada
1 review
0 helpful votes
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Very good always pulls through
October 28, 2020

I always get my contacts at clearly.ca, wouldn't want to get it anywhere else. Best prices and unbeatable quality

Date of experience: October 28, 2020
Jane S. Clearly Rep
over a year old

Thank you for your review, Mariana! We really appreciate the feedback--and more importantly, your continued support! We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Love my glasses
November 5, 2020

I exchanged my new glasses twice when the fit and style wasn't right, so easy and efficient. Thank you!

Date of experience: November 5, 2020
Canada
1 review
0 helpful votes
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Great products and service
September 2, 2020

Loved both my new frames and lenses! And the price couldn't be beat! Why shop for eyewear anywhere else?

Date of experience: September 2, 2020
Jane S. Clearly Rep
over a year old

Thanks so much for your review, Lori! We really appreciate the feedback and your support! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly

Overview

Clearly has a rating of 3.3 stars from 5,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clearly most frequently mention fast delivery, customer service and contact lenses. Clearly ranks 4th among Contact Lenses sites.

service
233
value
234
shipping
238
returns
100
quality
231