Great price at the time I made my order, fast my order came in when it said I will definitely order again if I see great deal on contact and I would recommend it to all my friends
I was super impressed! Ordered my contacts and received them 2 days later! I couldn't believe it. Highly recommend clearly! Thank you
Thanks so much for your review, Nadia! We definitely pride ourselves on our speedy shipping (whether that's picking and packing your order in our Vancouver BC warehouse, or offering the fastest 1-2 business day shipping)! We really appreciate your support. If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
I never have to wait long for my contacts! They always arrive on time and correctly, I couldn't want more than that.
Screw off. Linking "have I received my order" checkbox to a review page is disingenuous. Stop cluttering my inbox with stupid emails.
Hi A L., your feedback is really important to us as we strive to ensure that you have a great experience shopping with us. If we have fallen short, we would love the opportunity to provide personal support to see how we could make things right. Thank you for your understanding and we apologize for any inconveniences! Please do not hesitate to let us know if you have any questions or concerns. - Team Clearly
The contacts were really good very comfortable I will be definitely ordering again & I like how it comes with gummie bears.
Thanks for your great review Stefania! We truly appreciate it, and we're happy to hear that you're enjoying the little treat we sent along! We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us! - Team Clearly
I was unhappy with the previous monthly lenses of a different manufacturer I tried-but this order I went back to the bi-weekly Acuvue and I'm happy again!
As always Clearly delivered top notch product in a timely manner at a great price. I wouldn't buy glasses anywhere else.
Wow! What a great review Trish! Thanks so much for it! We're thrilled to be your number 1 stop shop for all eyewear needs! - Team Clearly
Quick and efficient, no questions asked, my contacts arrived next day I think! Couldn't ask for a more efficient service. Thanks
Fast delivery and I like the follow up with me to see if I have received the order yet, but I don't like that I have to submit a minimum 50 words of the review.
Easy ordering process. Fast delivery. I'm just sick of all the email deals. Just give everyone your best price and stfu.
Hi Gayan, we appreciate your feedback and will discuss this further with our team. We want to ensure that our email subscribers are the first to hear about our amazing promotions! - Team Clearly
It was easy, fast, and I love my glasses. I loved that I could virtually try them on first and get an idea of what they would look like.
Fit is ok, not the best. The prescription seems a bit off compared to my experience with Costco and Bonlook.
Good fit, arrived early… love contact lenses… thank you… also got some gummies with it… got contacts and lens solutions
Glasses are good. Wasn't happy that I paid an extra fee to get glasses early and they showed up late.
We're sorry to hear about this disappointing delay, Laurie. We can see that we were able to reach out on August 17th, to provide further assistance. Thank you so much for your patience! - Team Clearly
Good service, good product. So much cheaper (and convenirnt) than going to an optometrist, if you already know your prescription.
My go to for efficient contact lense refills! I've been using clearly for years, and it's a always consistently good!
Hi Niloo, thanks so much for your review! We really appreciate the feedback, and your continued support since 2011. We look forward to 'seeing' you again in the near future! -Team Clearly
I love your contact lenses and super fast shipping. And it's a nice touch to send a small gummies bag along with the order! Thanks for everything
I always get my contacts at clearly.ca, wouldn't want to get it anywhere else. Best prices and unbeatable quality
Thank you for your review, Mariana! We really appreciate the feedback--and more importantly, your continued support! We hope to 'see' you again soon! -Team Clearly
I exchanged my new glasses twice when the fit and style wasn't right, so easy and efficient. Thank you!
Loved both my new frames and lenses! And the price couldn't be beat! Why shop for eyewear anywhere else?
Thanks so much for your review, Lori! We really appreciate the feedback and your support! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
Answer: Hi Dan - what you're seeing is the pre-authorization hold being taken and released so we can actually take the payment upon shipping out. On a regular credit card this is pretty invisible (a pending payment becomes an actual charge), but because the only way to apply a pre-authorized hold of funds on a credit-debit is to have the processor remove them from the bank balance and hold them between your account and Clearly's, it looks more like a charge, refund, charge. In either case, Clearly only receives the funds the one time once the order ships out!
Answer: Oh no! We're truly sorry to hear about this and apologize for the late reply. If the prescription is correct, one more piece of information you want to verify is the PD (Pupillary Distance), as it is not always showing on the prescription. If it is not, and the PD is showing 63mm (or 31.5/31.5) on our receipt, this means the PD by default may have been entered when placing the order. This measurement is important as it allows us to cut and place the lenses in the frame in order for your eyes to focus right at the middle of the lens, to ensure comfortable and perfect vision. If the PD was incorrect, or if you're experiencing eye strain despite a correct PD, please contact our customer service team at 1-866-414-2326, or via chat or email through our website with your order information. We'd love the chance for them to trouble-shoot the issue and help with any adjustment if necessary. - SH
Clearly has a rating of 3.3 stars from 5,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clearly most frequently mention fast delivery, customer service and contact lenses. Clearly ranks 4th among Contact Lenses sites.
Hi Diane, thanks so much for your review! We really appreciate the feedback! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly