I will definitely order them again! I have used acuvue for the past 20 years but they got discontinued.
Contacts burned my eyes for the first few days. I think maybe the solution they came in wasn't good.
My glasses came in a timely manner and were even better than the picture. They are a great fit look great. Very happy!
We're delighted to hear that you're enjoying the Armani frames you received from us! Thank you for the excellent rating and feedback! We're looking forward to helping you find that next great pair real soon! - Team Clearly
I'm always amazed with the fast shipping with clearly. Although it says it'll take 3-5 or 5-7 business days, it arrives in 2!
Easy to find what I wanted for me and my partner. 4 different kinds all in all. Quick delivery too so all good.
Lots of really affordable options. The site could be a little more user friendly, but no complaints. The options are well laid out
Orders are always fast, reliable, and affordable. When I need contacts quickly, I know who to call. Customer service has always been exceptional
The contacts arrived very quickly and was packaged very nicely! I somehow also got a tiny pack of gummy bears inside the box.
I've been a client for many years & have never been disappointed with any purchase. Thanks for great service and more reasonable prices
Received a handful of glasses because my wife wanted a few for use in multiple places. In good order; she was extremely pleased.
Yay! We're thrilled to hear that your wife is enjoying our frames, Peter! Thanks so much for the great rating and review! We're definitely looking forward to 'seeing' both you and your wife again real soon! - Team Clearly
I was nervous to order online at first but when I read the return policy I went ahead and my glasses turned great!
Hi Nina, thanks so much for your review! We know buying glasses online can be tricky, and require a bit of a leap of faith! This is why we have our Size filters on the main Glasses page, and Virtual Try On--and of course, a super-easy return policy if it just doesn't work out. If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
My lenses were delivered to the house next door, while I understand this is the post office not you, it still is disappointing
Thank you for your review, Darryl! We're sorry to hear of this inconvenience. Someone from our customer care team will be in touch with you shortly. Keep an eye on your inbox! - Team Clearly
Was easy to order, great price and quick delivery. Love getting reminders every so often so I don't forget to re-order when needed
This is the only company I buy my glasses from. Always such a wonderful experience and get my glasses so quick! Highly recommend!
Just happy with quick delivery to my mailbox rather than waiting for local optical business to order then having to go pick up!
Very efficient.
The product is exactly as you order, arrives before you even know it, and is extremely reasonably priced.
I highly recommend!
Placed my order a bit late (going out of town) but received my contacts earlier than expected and had them for my trip!
Super fast service and great selection. Bonus that I was able to get a receipt to submit it to my insurance company afterwards.
Product is as described. Prescription was accurate. Product arrived on time in proper packaging with no damages. Will order again in the future.
Answer: Hi Dan - what you're seeing is the pre-authorization hold being taken and released so we can actually take the payment upon shipping out. On a regular credit card this is pretty invisible (a pending payment becomes an actual charge), but because the only way to apply a pre-authorized hold of funds on a credit-debit is to have the processor remove them from the bank balance and hold them between your account and Clearly's, it looks more like a charge, refund, charge. In either case, Clearly only receives the funds the one time once the order ships out!
Answer: Oh no! We're truly sorry to hear about this and apologize for the late reply. If the prescription is correct, one more piece of information you want to verify is the PD (Pupillary Distance), as it is not always showing on the prescription. If it is not, and the PD is showing 63mm (or 31.5/31.5) on our receipt, this means the PD by default may have been entered when placing the order. This measurement is important as it allows us to cut and place the lenses in the frame in order for your eyes to focus right at the middle of the lens, to ensure comfortable and perfect vision. If the PD was incorrect, or if you're experiencing eye strain despite a correct PD, please contact our customer service team at 1-866-414-2326, or via chat or email through our website with your order information. We'd love the chance for them to trouble-shoot the issue and help with any adjustment if necessary. - SH
Clearly has a rating of 3.3 stars from 5,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clearly most frequently mention fast delivery, customer service and contact lenses. Clearly ranks 4th among Contact Lenses sites.
We are sorry to hear about this experience. When it comes to trying a new contact lens brand, we recommend visiting your eye care professional first for a personalized recommendation based on your eye exam, contact lens fitting, and medical history. This is the best way to be sure the lens will be right for you! We'd like to reach out, and see how we can best help. Please keep an eye on your email inbox. -Team Clearly