Great timing with delivery and great prices! The contacts feel so nice on my eyes and it feels as if they're not even there!
The view yourself option were screwy so getting a proper fit was guess work that was unnecessary. The glasses are sturdy and aesthetically appealing.
Hi Shannon, thank you for your review and feedback. We'll be sure to pass this along to our Marketing and IT Team to look into. We also suggest trying out our great My Fit tool for future orders, where you can add in your preferred size requests and have all frames currently available in that size filtered out for you. From there, you can narrow down your search even more by color, material, shape etc. We hope this helps, and we look forward to 'seeing' you again real soon! - Team Clearly
They came at good time when I place my order and I picked free shipping... it's cheaper then where I normally for sure...
Thanks
That's what we love to hear! Thanks for the great rating and review Michelle! We're proud to provide our customers with quality products at great prices for all- and we're looking forward to 'seeing' you again real soon! - Team Clearly
Two of my contacts ripped. While they were in my eyes. That's one full month of use. I dont think I'll be purchasing anymore.
We're terribly sorry to hear this Amy! Please be advised that all of our contact lenses are received directly from the manufacturer, where they are mass-produced. While true defects can happen, they are rare. We'd like to hear more about what you're experiencing, and will reach out to you directly. We thank you for your patience and understanding on this. - Team Clearly
Excellent experience. I find it very easy and convenient that I have my contacts delivered to me without having to shop online. Thank you
My contacts arrived in day not weeks! I was very happy with the service from Clearly and will be ordering again in the future!
2 times happy, with the price and the glasses! Wish I could afford to order more.
You have great selection, sale prices are great.
Thank you for your review, Cathy! We're so glad to hear you're enjoying your new glasses! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
I received these coloured contacts in a timely manner. They are comfortable to wear and look great! I thought they were reasonably priced too.
Usually next day delivery in bc, best prices, I don't understand how stand-alone eyewear shops are still in business when these guys are around.
Abit of a hiccup at the beginning, with my orders, but got it sorted out pretty quickly.
Service was excellent, I will be ordering more in the future
I've been ordering my contact lense from Clearly for at least 3 years now and have always had great delivery service and prices.
Thank you
Fast this time. It's a good website for reorders. I don't want to say 50 more characters! You should remove that. I may just delete the survey!
My contacts order came in way earlier than I expected and are exactly what I ordered, thank you! Even had a complimentary snack included hehe
Love you can order from the comfort of your home. Arrived as ordered, intact and timely. Cute snack size treat of gummys was a bonus
It's utterly incomprehensible how a company could be so negligent in its business practices. I placed an order for lenses on October 20th, and after receiving no updates, I reached out on October 23rd. Despite their website indicating an October 22nd delivery, they casually informed me that it would take 3-5 business days just to assemble the contacts before shipping. To add insult to injury, they then revealed the lenses were out of stock!
Why are you advertising and selling products that aren't available? Even worse, there's no estimated time for restocking. This isn't just incompetence; it's borderline fraudulent, and Health Canada should investigate this sham of a business. I urge everyone: steer clear of this company, regardless of how appealing their marketing may seem.
I spent days—from October 24th to October 27th—via emails, live chats, and phone calls, explicitly instructing them to cancel my order. They assured me a 'manual cancellation' was underway but also warned that the item might still be shipped. What kind of backward operation are they running? Do they lack basic internal communication that they cannot communicate with each other to cancel an order? Are the cancellation team operating out of the North Pole?
Fast forward to today, October 29th, 2023 they had the audacity to ship the contacts and charge my account, even after I'd already purchased from KITS.CA and received my order within a day. This level of ineptitude is staggering. I've never encountered a company so utterly devoid of logic and customer service. It's an absolute disgrace.
Gulam K., at Clearly on Queen St., has been attending to my eyeglasses needs for the past 3 years.
He is excellent at his job.
Fantastic. Aside from delay in delivery, due to Covid-19 woes, the order was perfect and I'm completely satisfied with the products I ordered.
Thanks so much for your review, Alan! We really appreciate the rating and such thorough feedback. If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
Package arrived quickly, contents are as ordered, except for the little give of gummie bears ( I shared with the grand kids) Thank you.
Overview
Clearly has a rating of 3.3 stars from 5,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clearly most frequently mention fast delivery, customer service and contact lenses. Clearly ranks 4th among Contact Lenses sites.
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- Vancouver, British Columbia, Canada
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Business History
We are relentless in our pursuit of the latest optical innovations, from contact lens technologies to breakthroughs in eyewear design. The ever-evolving nature of our product inspires us, and will always drive us to find you your perfect fit and help you see amazing. We believe in improving lives by improving sight, and with the launch of our Buy One, Give One mission, for every pair of glasses purchased, we're able to donate a pair to someone in need!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
That's so great to hear Jadelyn! Thanks so much for the excellent review and feedback! We're excited that your lenses are working out great for you, and we can't wait for your next order with us real soon! - Team Clearly