Contacts came very quickly after placing my order, they fit very well. No complaints 10/10 would recommend
Clearly processed and delivered my order quickly and efficiently. I haven't had any issues ordering from them.
Great experience ordering and receiving in short time period. Contacts are comfortable and just what I ordered.
Amazing Selection. Plus they Donate Glasses and the prices are amazing. Could not ask for better service.
Customer service is terrible, connected with someone, waited 1 min for me to respond and disconnected. Terrible.
I Love how convenient and affordable clearly contacts is! The fast shipping is an awesome bonus too!
Loved the little added touch of the gummy bears! Everything arrived as expected, in a timely fashion.
As always, Clearly.ca provides fast and reliable service. I recommend them to all my friends and family!
Hi Amanda, thanks so much for your review! We really appreciate the feedback, and more importantly--your continued and enthusiastic support over the years since 2018! We hope to 'see' you again soon! -Team Clearly
For simple readers, the frame and lenses were great quality for only 20-30 bucks more than cheap bulk buy readers that never really satisfy.
With only a couple days to wait for my order, it came directly to my address and was exactly what I ordered. Love clearly!
Fast and hassle free. The website is convenient. My return process was hoops free. The new eye glasses suits me better. I love ‘em.
Always very fast shipping and easy re-ordering! Great to figure out which brand works for you and which ones don't without spending a fortune.
I am always so surprised with the shipping times for Clearly! I placed my order Sunday and it was at my door on Wednesday!
Easy to order on line. Delivery was fast. Glasses fit great. Very satisfied with the entire process from ordering to receiving my new glasses.
Shipping was on time, a little early even. Contacts were perfect, I have used this brand before and it was just what I expected.
I was having a problem ordering online so the lady at customer service helped me place my order. It was fast and efficient service.
My eyes feel dry by the end of the day, but it could be that I am getting used to the blue light protection.
Hi Rebekah, thank you for your review and feedback. We're sorry to hear this! We'd love to help you out with this, so we'll be contacting you directly very shortly. Thank you for your patience and understanding. - Team Clearly
Answer: Hi Dan - what you're seeing is the pre-authorization hold being taken and released so we can actually take the payment upon shipping out. On a regular credit card this is pretty invisible (a pending payment becomes an actual charge), but because the only way to apply a pre-authorized hold of funds on a credit-debit is to have the processor remove them from the bank balance and hold them between your account and Clearly's, it looks more like a charge, refund, charge. In either case, Clearly only receives the funds the one time once the order ships out!
Answer: Oh no! We're truly sorry to hear about this and apologize for the late reply. If the prescription is correct, one more piece of information you want to verify is the PD (Pupillary Distance), as it is not always showing on the prescription. If it is not, and the PD is showing 63mm (or 31.5/31.5) on our receipt, this means the PD by default may have been entered when placing the order. This measurement is important as it allows us to cut and place the lenses in the frame in order for your eyes to focus right at the middle of the lens, to ensure comfortable and perfect vision. If the PD was incorrect, or if you're experiencing eye strain despite a correct PD, please contact our customer service team at 1-866-414-2326, or via chat or email through our website with your order information. We'd love the chance for them to trouble-shoot the issue and help with any adjustment if necessary. - SH
Clearly has a rating of 3.3 stars from 5,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clearly most frequently mention fast delivery, customer service and contact lenses. Clearly ranks 4th among Contact Lenses sites.
We're so sorry to hear about this experience both with our product and our customer service team. Certainly, this is not an ideal situation to be in, and we are here to help and make it right. We'd like to reach out to you directly, and help further with this. Keep an eye on your email inbox. -JS