Wonderful customer service, fast delivery and excellent products. They even messaged me to let me know that delivery would be a couple of days late.
Clearly contacts is easy and quick and the products are even better in person than online in pictures. Love my new shades... bring on summer!
Contacts arrived before delivery date and have Ben really comfortable to wear. I surly wear mine all day and had no trouble with these ones
Thanks so much for your review, Kat! We really appreciate the rating and your feedback! We hope to 'see' you again soon! -Team Clearly
You made it easy! My order was placed on a Monday and I received it that Friday! The treats were a nice touch too.
Thanks!
The entire process was so simple from start to finish. It was a pleasure to go through. And my glasses are exactly what I wanted.
Amazing selection, affordable prices, and fast shipping from the day I ordered until I received it was less than two weeks. I highly recommend them.
My glasses look amazing, price was great, insurance billing after was no issue, and they were delivered early!
The packaging was super cute too :)
Order a couple of prescription glasses and they both turned out great. Has a really good finish. Also, got delivered in respectable amount of time.
The eye-candy is a plus. I'm super happy to try the new coloured contact lens and I feel very comfortable with it on first try.
The delivery was quick. Packaging was nice and neat. I got a bonus gummy bear which is awesome! I always buy my contacts from clearly.
Orders 2 pairs of prescription sunglasses. Love them both but one pair is too big so will need to take them in to bed adjusted.
I like ordering online because I don't have to waste time going to the stores, and I can do it late at night when I finally have time:-)
Very happy with my purchases
They came quickly and fit perfectly. Thank you for helping me receive perfect fitting and seeing glasses
Hi Ellie! Thanks for the great review and feedback! Quick and perfectly fitting - what more can anyone ask for?! We're definitely looking forward to helping you find that next great pair of frames again real soon! - Team Clearly
Service and ordering process has consistently been quick and simple. I would recommend Clearly for optical needs.
Simple shopping experience was what I was looking for and Clearly made getting more contacts just that.
I paid extra for expedited delivery however my order did not arrive without the expedited time frame.
We're truly sorry to hear that you had to wait for so long to receive your contacts this time. We'd love to make things right and will be contacting you shortly to offer further support. Please keep an eye on your email inbox. - Team Clearly
My order was quick and painless as usual …definitely happy with the products and services from Clearly
Always reliable and arrives fast. Way better experience and deal then I've ever received inside a store.
Hi Cristina, thanks so much for your review! We really appreciate the rating and feedback. If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
We went to the Calgary store and everyone was so helpful.
The glasses arrived quicker than expected.
Answer: Hi Dan - what you're seeing is the pre-authorization hold being taken and released so we can actually take the payment upon shipping out. On a regular credit card this is pretty invisible (a pending payment becomes an actual charge), but because the only way to apply a pre-authorized hold of funds on a credit-debit is to have the processor remove them from the bank balance and hold them between your account and Clearly's, it looks more like a charge, refund, charge. In either case, Clearly only receives the funds the one time once the order ships out!
Answer: Oh no! We're truly sorry to hear about this and apologize for the late reply. If the prescription is correct, one more piece of information you want to verify is the PD (Pupillary Distance), as it is not always showing on the prescription. If it is not, and the PD is showing 63mm (or 31.5/31.5) on our receipt, this means the PD by default may have been entered when placing the order. This measurement is important as it allows us to cut and place the lenses in the frame in order for your eyes to focus right at the middle of the lens, to ensure comfortable and perfect vision. If the PD was incorrect, or if you're experiencing eye strain despite a correct PD, please contact our customer service team at 1-866-414-2326, or via chat or email through our website with your order information. We'd love the chance for them to trouble-shoot the issue and help with any adjustment if necessary. - SH
Clearly has a rating of 3.3 stars from 5,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clearly most frequently mention fast delivery, customer service and contact lenses. Clearly ranks 4th among Contact Lenses sites.
Thanks so much for your review, Danielle! We really appreciate the feedback, and kind words. If there's anything we can help with, please feel free to reach out. We're happy to help, and we hope to 'see' you again soon! -Team Clearly