I'm a big fan of Clearly. They always have everything I'm looking for at a great price, everything ships super fast, and they make ordering contacts super convenient.
I got the contact lenses that I wanted and they arrived safely and thank you so much for the help in finding the right ones for me. Special thanks for the gummy bears
Received a box of the wrong contacts, but customer support quickly shipped out a new box and sent a return shipping label for the original.
Mistakes happen, but Clearly remedies the issue quickly.
Every time I order contacts from Clearly the transaction is easy and the confirmation is fast. The delivery is at my door surprisingly fast considering I live in a rural area. Thanks Clearly!
Great service. Great quality. I received the product within a few days and it will send you the reminder that when it is ready to be shipped and when you are going to receive it.
The website has a wide selection. The prices are great. The delivery is quick. I love to order from here because the prices are so great and I can afford to change my look a few times a year.
I ordered one type of contacts and they weren't as comfortable as I had hoped. So I returned all unopened boxes and exchanged them for another brand. The process was simple.
They always have the right contacts that I want, and they're shipped and delivered really quick. Plus I like the little contacts lens case that always comes with my order.
Apparently my contacts weren't in stock and was given an date on when they would be available. I was pleasantly surprised when they arrived at my door way earlier then expected!
Hi Karina, thanks so much for the review and feedback! We're glad to have surprised you with an early delivery! We're looking forward to 'seeing' you again real soon! - Team Clearly
I was very happy with the whole ordering experience from the amount of options to the ease of creating an account and ordering. The delivery was spot on as well.
It was easy and fast to order my contacts. When it arrived a few days later, there was a small pack of candy in with my contacts, which was a nice surprise
Thanks for your great review Darren! We're glad to hear that you're enjoying the little treat we sent along with your order! We've all had a rough year, so we wanted to show our customers our appreciation! We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us! - Team Clearly
Glasses arrived within the specified time frame and were exactly as ordered. Very happy with the product and the service. Not to mention the very reasonable cost.
Thanks so much for your review, David! We really appreciate you sharing your experience and feedback! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
I had my glasses stolen from my vehicle and needed a replacement fast! I used my Rx on hand and picked a pair I loved, added some coating and voila I had my new glasses in less than 2 weeks!
Oh man, we're sorry to hear that Kristina, but we're so glad it gave you a chance to try us out! We're excited to hear that you found a frame that you love! We have a wide selection available to meet all of our customers needs and preferences, so the hardest part is deciding how many you want! We look forward to 'seeing' you again real soon! - Team Clearly
Great frames, It was easy to order, and I received them quite quickly. However, the frames were crooked when I received them. Luckily I was able to ask my local frame shop to straighten them out.
We apologize for this inconvenience, Jackie! We're glad that you were able to get these fixed. We're just following up on the private message we sent on August 17th - if you have any further questions or concerns, please do not hesitate to reach out! We're here to help. - Team Clearly
The glasses I received did not work for me. Returning was simple and easy. The lady I spoke too was friendly and knowledgeable. I will find a better fit for me and order again
FedEx sub contracted to Canada Post & I had no idea I had to go a local post office to pick up. Took 3 weeks to get my lenses & I had to pay extra. Really not impressed.
Hi Jane, we are so sorry to hear of this frustrating inconvenience! We really would like the opportunity to see how we could make things right. We sent you a private message to inquire about your contact information. Looking forward to hearing back from you and getting this sorted. Thank you for your feedback! - Team Clearly
The strength of the lenses is perfect, the shape of the bezel too. I highly recommend this site for the purchase of new bezel at a good price and quality! Anti-fog glasses are very convenient!
The website was easy to navigate and the price was incredible. The glasses were delivered ahead of schedule and were exactly as I had ordered. I will definitely order more glasses.
The entire experience was very easy. The website is easy to navigate and order. Lots of frames to choose from. Delivery was fast and I am very happy with the glasses.
When I first got my glasses they kept sliding down my nose. I went to the Robson Street store and the store manager adjusted the arms of the glasses and now I have a perfect fit.
Hi Andrew, thanks so much for your review! We really appreciate the feedback, and will be sure to pass the kind words on to the retail team. We hope to 'see' you again soon! -Team Clearly
Overview
Clearly has a rating of 3.3 stars from 5,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clearly most frequently mention fast delivery, customer service and contact lenses. Clearly ranks 4th among Contact Lenses sites.
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- Vancouver, British Columbia, Canada
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Business History
We are relentless in our pursuit of the latest optical innovations, from contact lens technologies to breakthroughs in eyewear design. The ever-evolving nature of our product inspires us, and will always drive us to find you your perfect fit and help you see amazing. We believe in improving lives by improving sight, and with the launch of our Buy One, Give One mission, for every pair of glasses purchased, we're able to donate a pair to someone in need!
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Iris, thanks so much for your review! We really appreciate you sharing your experience and feedback! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly