business logo of Clearly
How would you rate Clearly?
grey star
grey star
grey star
grey star
grey star
Canada
1 review
1 helpful vote
Follow Anne W.
Unfollow Anne W.
Send Message
Share Review
Report Review

The quality I've come to expect
August 22, 2020

Even with COVID ruling out lives these days the shipping time was surprisingly short. The quality of the product never diminishes.
Thank you CLEARLY. You've done it again.

Date of experience: August 22, 2020
Angela C. Clearly Rep
over a year old

Thanks so much for the great review Anne! We want you to know that our customers are our priority, and even in these tough times, we want to make sure we're continuing to provide safe, quick and reliable services, so we're more than happy to be able to help! We look forward to 'seeing' you soon! - Team Clearly

Canada
1 review
0 helpful votes
Follow Chantel M.
Unfollow Chantel M.
Send Message
Share Review
Report Review

Great Experience
June 15, 2021

I'm really happy with my experience. Ordering was very easy and delivery was quick as well. My order was packaged so neatly as well. Much appreciated.

Date of experience: June 15, 2021
Canada
1 review
0 helpful votes
Follow Shannon Y.
Unfollow Shannon Y.
Send Message
Share Review
Report Review

Very Happy with my order
July 23, 2021

Had some difficulty with my order online, and had to call in - had great customer service, very friendly and helpful - received our order in two days!

Date of experience: July 23, 2021
Canada
1 review
0 helpful votes
Follow Gokhan N.
Unfollow Gokhan N.
Send Message
Share Review
Report Review

Fast and Great Service
July 26, 2021

Great service as always. Fast and super reliable, would always recommend this service to everyone. Products ordered arrived promptly and in great shape.

Date of experience: July 26, 2021
Canada
1 review
0 helpful votes
Follow Tracy I.
Unfollow Tracy I.
Send Message
Share Review
Report Review

Quick and easy
September 19, 2021

Had my contacts in just over 24 hours from when I ordered them! Had to call customer service to change the name on the receipt and it was quick. The customer service was wonderful.

Date of experience: September 19, 2021
Canada
1 review
0 helpful votes
Follow Esther O.
Unfollow Esther O.
Send Message
Share Review
Report Review

Computer glasses
October 21, 2021

I walked into the Toronto store without an appointment but the staff quickly made an appointment for me and helped me find exactly what I was looking for

Date of experience: October 21, 2021
Canada
2 reviews
0 helpful votes
Follow Marilyn O.
Unfollow Marilyn O.
Send Message
Share Review
Report Review

Great pair of glasses.
August 22, 2020

Great pair of glasses; very happy with my purchase. I got a pair of round shaped frames and they're great with my progressive lens, lots of reading room.

Date of experience: August 22, 2020
Jane S. Clearly Rep
over a year old

Thank you for your review, Marilyn! We're so glad to hear you're enjoying your new glasses! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
Follow MIKE B.
Unfollow MIKE B.
Send Message
Share Review
Report Review

Amazing contacts!
September 7, 2020

Amazing service from Clearly.Ca, very quick shipping! Best contact lenses I have ever had, I often forget I have them on! I will certainly continue buying from Clearly.ca

Date of experience: September 7, 2020
Jane S. Clearly Rep
over a year old

Hi Mike, thanks so much for your review. We really appreciate the feedback, and are glad to hear you're enjoying the great value and speedy convenience that we offer! We look forward to 'seeing' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
Follow Shaun K.
Unfollow Shaun K.
Send Message
Share Review
Report Review

I received my parcel in good order
September 6, 2021

My initial order was held back due to stock issues, due to a quick response my order was fulfilled in good order and at a reasonable delivery date. Thank you

Date of experience: September 6, 2021
Canada
1 review
0 helpful votes
Follow Deborah I.
Unfollow Deborah I.
Send Message
Share Review
Report Review

Quick and a great product
September 17, 2020

I appreciated getting a reminder to order. Plus I really appreciated getting a coupon as well. When I ordered it is super fast and always the right product.

Date of experience: September 17, 2020
Jane S. Clearly Rep
over a year old

Thanks so much for your review, Deborah! We really appreciate the feedback, and we hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
Follow OB U.
Unfollow OB U.
Send Message
Share Review
Report Review

Great glasses
August 28, 2020

Great experience online and the glasses are great my eyes have a slight strain since getting them but may be because they are new and my eyes are getting used to them.

Date of experience: August 28, 2020
Angela C. Clearly Rep
over a year old

Thanks for the great review and feedback! We truly appreciate it, and look forward to 'seeing' you again soon! - Team Clearly

Canada
1 review
0 helpful votes
Follow Jason Q.
Unfollow Jason Q.
Send Message
Share Review
Report Review

Excellent product and service
December 9, 2021

I'm very happy with the purchase of my contacts. Delivery was east and fast. Overall I'm satisfied with the quality of the contacts and it arrived in a prompt fashion. Thank you!

Date of experience: December 9, 2021
Canada
1 review
0 helpful votes
Follow Jillian I.
Unfollow Jillian I.
Send Message
Share Review
Report Review

Very happy customer
January 7, 2021

I can't believe how easy it is to buy glasses online! I was very happy with my first experience buying glasses online. Quick, easy, and I was thrilled with how well it all went.

Date of experience: January 7, 2021
Angela C. Clearly Rep
over a year old

Thanks for the excellent review Jillian! We aim to make sure the entire process is easy and convenient for all our customers, so we're thrilled to hear you found it just that! We hope to 'see' you again real soon! - Team Clearly

Canada
1 review
0 helpful votes
Follow Deb S.
Unfollow Deb S.
Send Message
Share Review
Report Review

3 pairs Main & Central
October 19, 2020

I was very happy with the receiving the order for the glasses. They appear to be good quality and sturdy frames. I'm very happy with the color and shape

Date of experience: October 19, 2020
Angela C. Clearly Rep
over a year old

Wow! Thanks so much for the excellent review Deb! We're excited to hear that you're enjoying the Main + Central frames you received from us! We have a lot more styles to choose from, so we're definitely looking forward to helping you find that perfect 4th pair real soon! - Team Clearly

Canada
1 review
0 helpful votes
Follow Lynn J.
Unfollow Lynn J.
Send Message
Share Review
Report Review

Contacts
October 25, 2020

Very wonderful experience! I ordered the wrong prescription and because it was my first order I was refunded and was able to order the proper one! I'm very impressed!

Date of experience: October 25, 2020
Canada
1 review
0 helpful votes
Follow Annette R.
Unfollow Annette R.
Send Message
Share Review
Report Review

Great service and return policy
September 24, 2020

Long story short, my optometrist recorded my prescription wrong. Not Clearly's error, not my error, but they refunded my original order. So happy with the glasses ordered with the new prescription!

Date of experience: September 24, 2020
Jane S. Clearly Rep
over a year old

Hi Annette, thanks so much for your review! Your vision and ensuring you're seeing clearly is the most important priority, so we really appreciate you sharing your experience and feedback! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
Follow Michael G.
Unfollow Michael G.
Send Message
Share Review
Report Review

Clearly excellent!
July 24, 2021

It is clearly an excellent website for contact lenses & eyeglasses.
The service is excellent!
No worries!
Clearly is the best choice for online eyewear shopping!

Date of experience: July 24, 2021
Canada
1 review
0 helpful votes
Follow Mira I.
Unfollow Mira I.
Send Message
Share Review
Report Review

Not that natural
March 21, 2022

I decided to change the lenses I get to a different type and colour. And the colour was very unnatural compared to the ones I usually order. The colour was not as described. Didn't use them.

Date of experience: February 19, 2022
Adriele Q. Clearly Rep
over a year old

Thank you very much for your feedback. We regret to know that there are some areas in our service which were not satisfactory and did not provide the expected service. Our apologies for the inconvenience this have caused you. We want to help and make things right for you, and a member of our customer care team will be reaching out to you shortly to provide further support. -Team Clearly

Canada
1 review
0 helpful votes
Follow Chris V.
Unfollow Chris V.
Send Message
Share Review
Report Review

Good timing, no discount for repeat business?
September 18, 2021

I like your service, but just after they arrived at full price, I kept receiving emails offering me discounts on purchasing that I obviously missed out on during the only purchase I needed!

Date of experience: September 18, 2021
Megan W. Clearly Rep
over a year old

Thank you for your review, Chris! We're sorry to hear you were not able to take advantage of one of our many promotions! We recommend checking out our Clearly coupon codes page before your next purchase: https://www.clearly.ca/coupon-codes. We also have a Price Match Policy so you can save even more on your contact lens purchase. Please not hesitate to reach out through Live Chat or at 1-866-414-2326 if you have any further questions or concerns. Thank you! -Team Clearly

Canada
1 review
0 helpful votes
Follow Alicia C.
Unfollow Alicia C.
Send Message
Share Review
Report Review

Contact Lenses
July 31, 2021

I have been with clearly contact for many years now, love the products and their prices are affordable. Services is amazing and quick even with covid. Thank you for your many years of service!

Date of experience: July 31, 2021

Overview

Clearly has a rating of 3.3 stars from 5,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clearly most frequently mention fast delivery, customer service and contact lenses. Clearly ranks 4th among Contact Lenses sites.

service
233
value
234
shipping
238
returns
100
quality
231