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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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I received my order within 3 days! Another great experience! Now I just need to order glasses :(. Old age is kicking in
I like your service, but just after they arrived at full price, I kept receiving emails offering me discounts on purchasing that I obviously missed out on during the only purchase I needed!
Have used clearly a few times now always easy to order shipments come in fairly quickly I am pleased and would recommend
Came nice and quick, perfect because I was in need badly!
I have always received perfect, polite and fast services from this awesome CANADIAN company... in fact for over 10 years now!
Great online website and fast delivery! Am going to start ordering my contacts from here every time!
Excellent. Always was updated when I could expect my delivery. Was informed when there was going to be a delay.
Good quality lenses and reasonable priced thank you
I've used Clearly for several years and have always had a good experience, but recently I've been absolutely swamped with annoying YouTube ads from them. I would feel a lot better about buying from the company if they were less aggressive with their advertising.
We're terribly sorry about this, Ethan! Ads can be a great way to reach a wider audience and help people discover a more affordable way to access the vision they need, but nobody wants to be swamped (excited as we are about eyewear, we can imagine any ad would wear out its welcome with enough repetition!) We'll definitely provide your feedback to our web team. Even if we can't turn them off entirely, perhaps we can do something about their frequency! - Team Clearly
Got my order within days... loved it. Product is always great and the service is always amazing
I looked at many different websites for toric lenses that were well priced and this was the best by far. Shipping was faster than expected and quality is good.
The first contact lens I put in my eye was faulty (an issue I have been having with biofinity for a while now) but Clearly won't help me without a copy of my current RX. This despite the fact that I was allowed to order the contacts without my current RX, and the next two lenses in the box were perfectly fine, and the fact that I worked in the eyecare industry for 15 years, as an employee of Clearly's parent company before finally quitting last month. Guess I get what I deserve when I order from a Luxottica owned company.
Thank you for your review, Phil. Your eye health is important to us and we are sorry to hear of these concerning issues. We really would like to take a closer look and see how we could make things right. Someone from our customer care team will be in touch with you shortly. Thank you for your patience! - Team Clearly
Clearly always delivers in time or ahead of schedule and i never have to worry about running out of supply
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review, Chris! We're sorry to hear you were not able to take advantage of one of our many promotions! We recommend checking out our Clearly coupon codes page before your next purchase: https://www.clearly.ca/coupon-codes. We also have a Price Match Policy so you can save even more on your contact lens purchase. Please not hesitate to reach out through Live Chat or at 1-866-414-2326 if you have any further questions or concerns. Thank you! -Team Clearly