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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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I lost one of my glass the first day on the first pair…
I am satisfied with the other pair, but still wierd it didnt tough me more longer.
The quality of our products is important to us, as well as the satisfaction of our customers, and we're truly sorry to hear that you didn't have the best experience with your new pair of glasses. We'd love the chance to get to the bottom of this and make things right, a member of our customer care team will be reaching out to you shortly, to help. Please keep an eye on your email inbox. - Team Clearly
Ordered two, one doesn't fit, and another is good. Called in returned one. Satisfied customer service, asked about the returned reason, effectively solved my problems.
Thanks for the review, Haoyuan! Glad to hear one is a winner and that the team could make returning the other quick and easy. Don't hesitate to let us know if there's anything more we can do to create a five star experience. - Team Clearly
No issues item delivered slight delay from manufacture lab
We're truly sorry to hear that your order was slightly delayed, Magdalene! We'd love the chance to troubleshoot this issue further, and a member of our customer care team will be reaching out to you shortly. Thank you so much! - Team Clearly
My third order and I will be back. Great glasses, great prices on contacts and super easy and accurate. Very satisfied.
The service and experience of the salesman are very good
I am happy with the look and fit thank you so much for checking in!
We really appreciate the review, Jennifer! Glad to hear they're a good fit and arrived safely. Be sure to let us know if there's more we could be doing to merit a full 5/5! - Team Clearly
I was aiming for the cheapest. Yet I ended up with somewhat higher, but no regrets. Looks great.
Complete experience was pleasant. I received what I expected.
Easy to talk with and super helpful. Glad I was able to resolve the issue
Great product. Excellent service!
I live the selections and the quality i get for the value pricing. Terrific service if needed. Love trying on virtually!
My experience with Cleary was totally amazing! It came in a cute box with some haribos and a very cute card. Ive never been truly amazed and impressed before. The shipping was very fast and overall this is a 10/10 I will continue using them. Also, the product was very good and all in all this is the best experience ive ever had.
Quick, easy. Everything online contact shopping should be. Only thing I would mention is that I find it slightly hard to navigate the frequency of "wear" within all the options. I want to browse only "monthly" worn contacts or "two-week" worn contacts but I found it not as clear as maybe it could be.
Thanks for the review, Calleigh, and the thoughtful feedback. We're working on refreshing some elements of our website to better serve our customers and ensure ordering is an easy and intuitive process - your comments are much appreciated! - Team Clearly
It is always a great experience ordering my glasses from Clearly
I wish I would have picked a smaller frame as they are just for reading and computer work.
I like them. They fit nice and came in the mail quickly. I had to get them adjusted at my eye doctors but other than that it is worth it to buy from clearly.
Thanks for the great review, Katie! Happy we could get you a great new pair so quickly. As a reference on adjustments, you can also use our at-home video guide here: https://www.clearly.ca/thelook/how-to-adjust-glasses/ - Team Clearly
Would recommend Cleary. Easy service with knowledgeable staff and straightforward delivery service.
I chose to have my glasses delivered to my house. It was delivered as expected. Excellent service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the review, Stacy! We're sorry to hear the delivery timing didn't line up when you were there - we hope that the communication was still clear! Be sure to let us know if there were any gaps in sending a notice on production updates and tracking on the shipping itself. - Team Clearly