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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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I have tried a lot of contacts over the years. These are the best monthly ones for keeping eyes moist & comfortable.
Received my order within three days, got exactly what I ordered. Very satisfied.
I am Happy with the service. No concerns at this time. I will continue to order.
The courier placed the box of contacts and another with eyeglasses on the floor at the entrance of my garage that has no door near the highway where anyone walking by could have picked it up. He/she didn't bother to walk the few feet steeps down to place it at my door, which is a little more secure than the garage and proximity to the highway/public.
Quick delivery! Good product! Overall satisfied by the service
Site is easy to use, and the contacts I ordered came in much earlier than expected which was great!
I was unhappy with the previous monthly lenses of a different manufacturer I tried-but this order I went back to the bi-weekly Acuvue and I'm happy again!
It was good, the product I ordered previously was discontinued and the Chat feature was quick to help me with a replacement.
Shipping is normally quite prompt. Paid extra for faster shipping but still took a couple extra days. Overall, okay. Recevied my items.
Hi Paloma, thank you for your review. We're sorry of the delays caused with your order. We know the eyewear we provide is a critical part of our customer's everyday lives, and we understand timeliness is so important when you're relying on our product in order to see. We appreciate your feedback on this, and we'll be reaching out to you directly very shortly. Thank you for your patience and understanding. - Team Clearly
Thank you Clearly. Very happy. Orders arrived so quickly
Easy to order, great prices, fast delivery, excellent overall.
I am a little confused as I received my order quite sometime ago and have already sent you a survey acknowledging your service? I have not made any recent purchases or orders in the past 30 days?
It took a few weeks to receive the glasses but I love the service and the quality of the products. I've ordered before and they have never failed me.
Great communication, great glasses and all in all excellent.
Fast shipping, easy ordering, love Clearly! This is the only place I buy my contacts for many years.
Quick, consistent service. Great packaging and overall a seamless customer experience!
Thank you for your review, Greg. We're happy to hear this! Please do not hesitate to let us know how we can provide a 5-star experience. Looking forward to 'seeing' you again soon. - Team Clearly
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Lucy, thank you for your review. We really appreciate you sharing your experience, and feedback--and more importantly, we're sorry to hear about this experience with FedEx Express! We'll be sure to pass this feedback on to them as well. We'd like to help further with this, and we'll reach out to you directly. Keep an eye on your email inbox. -Team Clearly