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How would you rate Clearly?
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Canada
1 review
0 helpful votes
Follow Stanislav Y.
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Best lenses ever
January 15, 2021

It is the first time after about 20 years I can see as I should.

Date of experience: January 15, 2021
Angela C. Clearly Rep
over a year old

Wow! We're so glad to have been able to help make that happen Stanislav! Thanks so much for the great rating and review! We're excited to 'see' you again real soon! - Team Clearly

Canada
1 review
0 helpful votes
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Always perfect
October 25, 2020

Easy to navigate website and my last order was saved. Very quick dispatch and delivery.

Date of experience: October 25, 2020
Canada
1 review
0 helpful votes
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Excellent service
September 9, 2021

I will order again from you, very good service at the contact center. Thank you!

Date of experience: September 9, 2021
Canada
1 review
0 helpful votes
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Good service
October 22, 2020

First time user and I'm very satisfied. Site made ordering easy and good value overall.

Date of experience: October 22, 2020
Angela C. Clearly Rep
over a year old

Thanks for the great rating and review Marir! We're glad to hear that you're finding our website easy to navigate through! We want the entire process, from finding, to ordering and receiving to be as easy and efficient as possible for all our awesome customers! We're looking forward to 'seeing' you again real soon! - Team Clearly

Canada
1 review
0 helpful votes
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Glasses
December 6, 2021

Very satisfied. Easy to order. Liked being able to put on your face before ordering

Date of experience: December 6, 2021
Canada
1 review
0 helpful votes
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Awesome
January 16, 2021

Went to store to try on glasses, sales girl was very helpful. Delivery came fast

Date of experience: January 16, 2021
Angela C. Clearly Rep
over a year old

Hi Erin! Thanks for the terrific rating and review! Looks like we nailed it on all fronts! We're looking forward to helping you find that next great pair real soon! - Team Clearly

Canada
1 review
0 helpful votes
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Regular Contact Order
September 20, 2020

Never had a problem. Have been buying contacts from Clearly Contacts for years. Very convenient.

Date of experience: September 20, 2020
Canada
1 review
0 helpful votes
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Great delivery time
December 8, 2021

Great stuff. Always come on time. No complaints on my end. Will begin subscription service

Date of experience: December 8, 2021
Canada
1 review
0 helpful votes
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Love new glasses
December 7, 2021

Great, it was how I found my glasses.
I really like them.
A Coach Lover

Date of experience: December 7, 2021
Canada
1 review
0 helpful votes
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Love them for the most part.
August 14, 2020

The glasses are a bit tight through the temples not sure how to fix that.

Date of experience: August 14, 2020
Eleni B. Clearly Rep
over a year old

Sorry to hear they're a bit tight, Donald!
If they're genuinely too small (pressing against the sides of your temples because the front of the frames are just too narrow), you can always avail yourself of our great 14 day (60 day during COVID!) return policy for glasses in their as-new condition. However, if they're just tight around the back of your ears, some gentle manipulation of the frames can make a world of difference, and is even something you can do at home! See our helpful blog article for a guide on adjusting your temples here: https://www.clearly.ca/thelook/how-to-adjust-glasses. - Team Clearly

Canada
1 review
0 helpful votes
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Another Happy Customer
July 17, 2021

My contacts came in 3 days and I was quoted 5-7 days! Excellent customer service!

Date of experience: July 17, 2021
Canada
1 review
0 helpful votes
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Great glasses
February 19, 2021

Easy to pick the frame and arrived quick. And fit perfectly. Definitely will purchase again

Date of experience: February 19, 2021
Canada
1 review
0 helpful votes
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Good quality
August 30, 2020

I was very happy with the quality and the price. They are really nice glasses

Date of experience: August 30, 2020
Canada
0 reviews
0 helpful votes
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Very helpful
January 17, 2022

Easy to talk with and super helpful. Glad I was able to resolve the issue

Date of experience: January 17, 2022
Canada
1 review
0 helpful votes
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Clearly fast and easy to order
August 2, 2021

I thought I was getting free sunglasses. Other than that easy to order fast delivery.

Date of experience: August 2, 2021
Angela C. Clearly Rep
over a year old

Hi LuAnn, thank you for your review and feedback. We're sorry to hear of the confusions with the sunglasses promotion. We'd really love to help clear things up for you, so we'll be reaching out to you directly shortly. Please keep an eye on your inbox for us! - Team Clearly

Canada
1 review
0 helpful votes
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Issue resolved
June 30, 2021

I was shipped the wrong item and it was corrected within 48 hours. Thank you

Date of experience: June 30, 2021
Canada
1 review
0 helpful votes
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New look
November 8, 2021

Absolutely in love with my new glasses came in less than two weeks! So happy

Date of experience: November 8, 2021
Canada
1 review
0 helpful votes
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Contacts
June 12, 2021

Very easy to reorder and to make my purchase. The contacts were delivered fairly quickly.

Date of experience: June 12, 2021
Canada
1 review
0 helpful votes
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Great Quality as always
January 20, 2022

These are maybe my 5th pair of glasses with Clearly and the quality and value

Date of experience: January 20, 2022
Canada
1 review
0 helpful votes
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Easy Peasy
September 12, 2021

Have been ordering these from here for years! 10/10. Fast shipping, great product, great pricing.

Date of experience: September 12, 2021

Overview

Clearly has a rating of 2.8 stars from 5,200 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and long time. Clearly ranks 5th among Contact Lenses sites.

service
232
value
233
shipping
238
returns
100
quality
231