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How would you rate Clearly?
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Canada
1 review
0 helpful votes
Follow Rob A.
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Great service
October 11, 2020

Great service, good buying experience. Had to return my first pair, very easy. Very satisfied!

Date of experience: October 11, 2020
Angela C. Clearly Rep
over a year old

Hi Rob, thank you for the great rating and review! We're sorry to hear that one of your frames had to be returned, but we're glad to hear that our awesome customer service team was ready and able to help process a quick and easy return for you! We look forward to 'seeing' you again real soon! - Team Clearly

Canada
1 review
0 helpful votes
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Delivered fast!
July 23, 2021

Delivery went very smoothly and came before it was expected which was a pleasant surprise

Date of experience: July 23, 2021
Canada
1 review
0 helpful votes
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New Glasses
April 25, 2021

Very satisfied with my new glasses. I love the contrast between the black and purple.

Date of experience: April 25, 2021
Canada
1 review
0 helpful votes
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Superb service.
September 4, 2021

Clearly always delivers the best services. Always on time. Money well spent for quality products.

Date of experience: September 4, 2021
Canada
1 review
0 helpful votes
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Arrived quickly
April 18, 2022

Great service. I have been using Clearly for my contacts for many years. Always reliable.

Date of experience: April 18, 2022
Canada
1 review
0 helpful votes
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No problems, fast and easy
August 10, 2021

There were no problems, I got my contacts fast and they were easy to order.

Date of experience: August 10, 2021
Canada
1 review
0 helpful votes
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Quick and Great Price
July 5, 2021

The contacts ship to me rural community quite quickly and the price is very reasonable.

Date of experience: July 5, 2021
Canada
1 review
1 helpful vote
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Long wait
October 5, 2021

There was a very long delay,
but did arrive in good condition and good contacts

Date of experience: September 5, 2021
Isabella D. Clearly Rep
over a year old

Thank you for sharing your experience with us, Ian. Your vision needs are important to us and we are so sorry to hear of this delay with your order. We really would like to see how we could make things right - someone from our customer care team will be reaching out to you shortly. Thank you for your patience! - Team Clearly

California
1 review
0 helpful votes
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Perfection
February 15, 2022

This was the easiest and quickest order ever! My glasses arrived and I loved them!

Date of experience: February 15, 2022
Canada
1 review
0 helpful votes
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Works well
September 14, 2020

Easy to put in. Can get a bit dry by the end of the day.

Date of experience: September 14, 2020
Jane S. Clearly Rep
over a year old

Hi Nour, thanks so much for your review. We really appreciate the feedback! We recommend double checking with your eye care professional to ensure this is the right contact lens brand for you; they're able to make best brand recommendation for you based on your medical history, eye exam, and contact lens fitting, and ensure the lenses will be moist enough for you. We look forward to 'seeing' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Excellent as always
July 15, 2021

Quality, on time and professional. Have done business with Clearly many times and always satisfied.

Date of experience: July 15, 2021
Canada
1 review
0 helpful votes
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Love them so much
October 25, 2021

I'm so happy with my new glasses! Affordable, stylish, perfect prescription, and fit. So excited!

Date of experience: October 25, 2021
Canada
1 review
0 helpful votes
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Contact review
October 19, 2020

Great, use Clearly.ca all the time. Fast delivery, good variety of lenses. Good sales promos.

Date of experience: October 19, 2020
Angela C. Clearly Rep
over a year old

Thanks for the rating and feedback David! We make sure to have a wide selection available on our website to meet all of our customers needs and preferences, so we're thrilled to hear that you found exactly what you needed quickly and easily! We hope to 'see' you again real soon! - Team Clearly

Canada
1 review
0 helpful votes
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Not satisfied with the quality
September 30, 2020

The lens are incredible but the frame was not solid and center hinge came loose..

Date of experience: August 26, 2020
Isabella D. Clearly Rep
over a year old

Hi Mohammed, we're so sorry to hear of this frustrating experience. We strive to provide quality products that our customers will love - we apologize that these were not indicative of this! We have sent you a private message to provide further assistance with making things right. Looking forward to hearing from you! - Team Clearly

Canada
1 review
0 helpful votes
Follow Teri Q.
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Great deal
July 15, 2021

Great deal for comfortable contacts. Order arrived in a timely manner and in good condition.

Clearly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 15, 2021
Megan W. Clearly Rep
over a year old

Thank you so much for your great review, Teri! We're truly happy to hear that you enjoyed your experience with us and appreciate your comment! The entire satisfaction of our customers is really important to us, and please don't hesitate to let us know if there is anything else we can do to make this experience worth 5 stars! - Team Clearly

Canada
1 review
0 helpful votes
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Great Products!
July 15, 2021

Ordered contacts and they were exactly right and arrived early. Always love shopping with Clearly

Date of experience: July 15, 2021
Canada
0 reviews
0 helpful votes
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Very Fast Shipping
December 29, 2021

Easy to order, less expensive than eye dr. The order actually came with Candy :)

Date of experience: December 29, 2021
Canada
1 review
0 helpful votes
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Nice glasses!
October 22, 2020

Glasses were nice and looked exactly like the pictures, but they were a bit lose.

Date of experience: October 22, 2020
Canada
1 review
0 helpful votes
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Quikc and efficient
May 26, 2021

An excellent way to renew contact lens prescription, if you already know what you need.

Date of experience: May 26, 2021
Angela C. Clearly Rep
over a year old

Hi Paul, thank you for your review and recommendation! We appreciate it! We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us! - Team Clearly

Canada
1 review
0 helpful votes
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Good
May 27, 2021

We received candy along with my contacts! A little strange but we ate them anyway!

Date of experience: May 27, 2021

Overview

Clearly has a rating of 2.8 stars from 5,200 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and long time. Clearly ranks 5th among Contact Lenses sites.

service
232
value
233
shipping
238
returns
100
quality
231