After ordering the wrong glasses customer service helped process my exchange with no hassles. I love this new pair!
Hi Marie, thanks so much for your review! We know buying glasses online can be tricky and requires a leap of faith! We're here for you with our super-easy free return policy--and we're glad to hear your new pair is working out well! We hope to 'see' you again soon! -Team Clearly
So smooth and easy to wear. Very thin,, does not even feel like wearing something. No irritation or dryness
Second order ordering 12 pairs of contact lenses with clearly.ca. Most competitive prices, fast delivery. Highly recommended!
Quick delivery and easy to pay since I use Paypal. Will continue purchasing my contacts with Clearly
Received in A timely manner glasses were as pictured throughout the try on process. Good pricing smooth transaction
Very good. Accurate and they were here way faster then expected, when I need again will definitely reorder through clearly
Super fast delivery and great price. My daughter has almost stopped wearing her glasses completely now
Great online website and fast delivery! Am going to start ordering my contacts from here every time!
Very easy to order, great price and quality. Would definitely use this company again. First time buying glasses online!
Fantastic. The in shop people were very helpful and patient while assisting me. Price point is great for glasses that look this good. Thanks!
Thanks so much for your review, Riley! We really appreciate the feedback, and will be sure to pass the kind words on to the retail team. If there's anything we can help with, please feel free to reach out. We're happy to help, and we hope to 'see' you again soon! -Team Clearly
I exclusively order from clearly because of their excellent communication and quick, correct deliveries.
Had my 10 year old choose glasses at Clearly for her first pair ever! She loves them ans get compliments all the time!
Clearly went above and beyond to get me my contacts before the estimated time of delivery! Thank you!
Thanks so much for your review, Kevin! We're super proud of our fast shipping (including picking and packing your order in our Vancouver BC warehouse, and offering the fastest 1-2 business day shipping methods)! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
Very easy to order using your current prescription. Comfortable, lightweight, at a fraction of the cost.
As usual, excellent service from Clearly! This was a replacement order and went seamlessly. Thanks so much!
Hi Robert, thanks so much for your feedback and kind words! We really appreciate it. If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
Clearly has always been reliable whenever I need to restock my contacts. It is also guaranteed the best price!
Great customer service, as always from Clearly.ca. There was an unfortunate error on my initial order but they corrected it right away.
Answer: Hi Dan - what you're seeing is the pre-authorization hold being taken and released so we can actually take the payment upon shipping out. On a regular credit card this is pretty invisible (a pending payment becomes an actual charge), but because the only way to apply a pre-authorized hold of funds on a credit-debit is to have the processor remove them from the bank balance and hold them between your account and Clearly's, it looks more like a charge, refund, charge. In either case, Clearly only receives the funds the one time once the order ships out!
Answer: Oh no! We're truly sorry to hear about this and apologize for the late reply. If the prescription is correct, one more piece of information you want to verify is the PD (Pupillary Distance), as it is not always showing on the prescription. If it is not, and the PD is showing 63mm (or 31.5/31.5) on our receipt, this means the PD by default may have been entered when placing the order. This measurement is important as it allows us to cut and place the lenses in the frame in order for your eyes to focus right at the middle of the lens, to ensure comfortable and perfect vision. If the PD was incorrect, or if you're experiencing eye strain despite a correct PD, please contact our customer service team at 1-866-414-2326, or via chat or email through our website with your order information. We'd love the chance for them to trouble-shoot the issue and help with any adjustment if necessary. - SH
Clearly has a rating of 3.3 stars from 5,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clearly most frequently mention fast delivery, customer service and contact lenses. Clearly ranks 5th among Contact Lenses sites.
Thanks so much for your review, Maurie! We'll be sure to pass the feedback and kind words on to our Customer Service team! We hope to 'see' you again soon! -Team Clearly