Very happy with products, shipping and service! Clearly might just be where I purchase all my eyewear from now on
No issues shopping, lenses arrived on time in pristine conditions will definitely continue using clearly for future purchases.
I've been using your online service for years. Reliable, fast and efficient. I wont try any other. Thank You!
Was able to get the sunglasses I wanted at a great price. Also hassle free return of previously purchased eye glasses.
Correct order, quick delivery as usual.
Customer service has zero product knowledge and cannot be relied on for advice
First time I have used Clearly. Will definitely use them again. Prescription seems perfect! Delivery was fast and efficient!
Quick and accurate delivery! Would order again with this convenient service that lets you save your prescription for next time.
Its an easy website to navigate and has made ordering contacts super convenient, plus i can do it all in my pj's
The closest thing to a "problem" I've had with clearly is my fedex guy showing up 2 weeks before I expected him. Great service!
Good service and fast delivery also have my contacts that are discontinued everywhere else would order again
I have been using Clearly for some years now. The price quality relationship is unbeatable. People always say wonderful things about my glasses
I've been using clearly to get my contact lenses for the past 6+ years. They're reliable and always arrive on time.
I have sensitive eyes and these contacts are good for them, they arrived before the estimated shipping date which was perfect.
My contacts arrived well before their delivery date! Same good product that i always expect from clearly, they never disappoint!
Easy process to order contacts on line. Received then in 5 business days. Emails advising deliver schedule
We are very happy to know that you had very good words to say about your experience with us. Thank you very much for sharing them with us. Otherwise, be sure to let us know if there's anything more we can do to make this a five-star experience! - AQ
I'm very happy with my purchase. Not only did it arrive within 48 hours, they are the most comfortable contact lenses I've ever used.
Same as always. I hate doing reviews so please stop sending me messages to review things. It's annoying.
Hi Pedro, we're glad to hear that you are satisfied with your order! Your feedback is really important to us as we strive to ensure that you have a great experience shopping with us. If we have fallen short, we would love the opportunity to provide personal support to see how we could make things right. Thank you for your understanding! Please do not hesitate to let us know if you have any questions or concerns. - Team Clearly
Service always great, very fast and efficient ordering even when having to wait for manufacture part of order
My shipment always comes b4 the scheduled time! Excellent price point on contacts! I've been a customer for years!
Love ordering from this organization as they always have my lenses in stock and when I order them it shows us within a couple of days.
Answer: Hi Dan - what you're seeing is the pre-authorization hold being taken and released so we can actually take the payment upon shipping out. On a regular credit card this is pretty invisible (a pending payment becomes an actual charge), but because the only way to apply a pre-authorized hold of funds on a credit-debit is to have the processor remove them from the bank balance and hold them between your account and Clearly's, it looks more like a charge, refund, charge. In either case, Clearly only receives the funds the one time once the order ships out!
Answer: Oh no! We're truly sorry to hear about this and apologize for the late reply. If the prescription is correct, one more piece of information you want to verify is the PD (Pupillary Distance), as it is not always showing on the prescription. If it is not, and the PD is showing 63mm (or 31.5/31.5) on our receipt, this means the PD by default may have been entered when placing the order. This measurement is important as it allows us to cut and place the lenses in the frame in order for your eyes to focus right at the middle of the lens, to ensure comfortable and perfect vision. If the PD was incorrect, or if you're experiencing eye strain despite a correct PD, please contact our customer service team at 1-866-414-2326, or via chat or email through our website with your order information. We'd love the chance for them to trouble-shoot the issue and help with any adjustment if necessary. - SH
Clearly has a rating of 3.3 stars from 5,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clearly most frequently mention fast delivery, customer service and contact lenses. Clearly ranks 5th among Contact Lenses sites.
Hi tracy, thank you for your review. We're truly sorry to hear of the experience received. We want to make sure our customers inquiries are all being answered as thoroughly as possible. We'd really like to look into this further for you, so we'd love to reach out to you directly. In order to do so, we'll need some further assistance from yourself. Please respond to us with either your order number, or the email address you had used to have your order placed, and we'll take it from there! We thank you for your patience and understanding on this. - Team Clearly