Always good service…wish Clearly could customize prescriptions online, so some of us don't have to compromise.
My experience with Clearly is consistency. I have been ordering contacts for thee years. Never a problem, always helpful
The glasses arrived as per quoted schedule, prescription was correct and they are comfortable. Also great price.
Hi Gord. Thank you for your terrific rating and review! We truly appreciate it, and look forward to 'seeing' you again real soon! - Team Clearly
Honestly, haven't even opened the box yet so I can only assume all is good. But it arrived super fast.
I used to get the exact same contacts at Hakim optical, but they are way cheaper through here and they're delivered.
Took a little longer then usual for delivery but I still got them none the less. Ps love my new frames.
Yay! We're thrilled to hear that you're enjoying the new frames you received from us Dustine! Thank you for your review and feedback, we truly appreciate it. We want to apologize to you for any delays experienced in shipment.We know the eyewear we provide is a critical part of our customer's everyday lives, and we understand timeliness is so important when you're relying on our product in order to see, so we appreciate your patience. We're looking forward to 'seeing' you again real soon! - Team Clearly
The glasses were great. One of them has a much longer frame, but since its past 14 days I cant return.
Hassle-free reordering process. And received them earlier than expected! Will stick with Clearly Contacts for my next order.
Thanks Linda! We want to make the entire process, from choosing your product, to having your order placed, and receiving it, as quick and easy as possible for all our customers, so we're thrilled to hear this! We're looking forward to 'seeing' you again real soon! - Team Clearly
Can't believe how perfectly this worked. For online shopping, these things showed up and was actually pretty good!
I love getting my contacts from Clearly. They are a reliable company and very fast delivery. Would definitely recommend to others
Bought 2 pairs of prescription sunglasses. They are excellent and very cost effective compared to getting them at my optometrist
My experience with Clearly was excellent! Thank you very much for your professional and robust services!
Great experience, easy breezy with quick shipping. Excellent contacts, I will definitely purchase again.
Arrived on time as signed up for! Unlike experience I have had with other online eyewear/prescription companies!
Ordered and received within 2 days
Prescription was correct, great price and(fast) free delivery over $99
Speedy delivery, excellent service! Exactly as the were when I tried them on ‘Virtually'! Thanks Clearly!
Effortless, super quick delivery. Value for money, great choice of eyewear and contact lenses. Overall, happy with the service
Have used clearly a few times now always easy to order shipments come in fairly quickly I am pleased and would recommend
Answer: Hi Dan - what you're seeing is the pre-authorization hold being taken and released so we can actually take the payment upon shipping out. On a regular credit card this is pretty invisible (a pending payment becomes an actual charge), but because the only way to apply a pre-authorized hold of funds on a credit-debit is to have the processor remove them from the bank balance and hold them between your account and Clearly's, it looks more like a charge, refund, charge. In either case, Clearly only receives the funds the one time once the order ships out!
Answer: Oh no! We're truly sorry to hear about this and apologize for the late reply. If the prescription is correct, one more piece of information you want to verify is the PD (Pupillary Distance), as it is not always showing on the prescription. If it is not, and the PD is showing 63mm (or 31.5/31.5) on our receipt, this means the PD by default may have been entered when placing the order. This measurement is important as it allows us to cut and place the lenses in the frame in order for your eyes to focus right at the middle of the lens, to ensure comfortable and perfect vision. If the PD was incorrect, or if you're experiencing eye strain despite a correct PD, please contact our customer service team at 1-866-414-2326, or via chat or email through our website with your order information. We'd love the chance for them to trouble-shoot the issue and help with any adjustment if necessary. - SH
Clearly has a rating of 3.3 stars from 5,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clearly most frequently mention fast delivery, customer service and contact lenses. Clearly ranks 5th among Contact Lenses sites.
Thank you for your review and feedback Rebecca. We truly appreciate it. We're glad to hear that you're enjoying both our products and services, and would really like to help you out with your prescription inquiries. Someone from our team will be reaching out to you directly to further investigate this to see how we can help! - Team Clearly