Reasonable price, fast shipping. Frames not quite as described, more black than gunmetal color ordered, but pretty good fit.
Received my new eye glasses from Clearly and have been so pleased. Lots of compliments I can hardly wait to order another pair!
Easy, fast shipping, good prices. Although the splash of color contacts are horrible, don't buy them
Nothing but positive experiences all around. The only downside is that I have to write at least 50 characters in my review for some reason.
This was my first time buying lenses/frames online. I am very happy with the frames and lenses. Got a great price thanks to honey. 10/10
Awesome, fast, quality was very good, if customer service has more information about order status it would be great
So happy with my first order!
It was quick and easy.
I look forward to ordering again in the future.
I purchase my glasses but they arrived there was a chip in one of the lenses Clearly replace with no issues and quickly. Best service ever
Hi Barbara! We're sorry to hear that there was an issue with your order, but we're so glad to hear that our awesome customer service team was quick to rectify the issue for you easily, and efficiently! Thanks so much for the fantastic rating and review! We appreciate it! - Team Clearly
Ordered my contacts before vacation and I had them in three days. Way faster than going through an optometrist
Thanks so much for your review, Latasha! We're super proud of the great value and speedy convenience we can offer for your contact lenses. We hope to 'see' you again soon! -Team Clearly
First time buying prescription online, easy to do, loved the glasses, surprised how quickly they arrived!
Thank you so much for your review, Gayle! We're truly happy to hear that you are satisfied with your order. Please don't hesitate to let us know if there is anything we could do to create a 5 star experience! - SH
The sunglasses are great, there it just a discoloured area on one lens that doesn't affect vision, and is not noticeable while wearing.
Hi Kim! Thanks for the great review! We're happy to hear that your frames are working out great for you, although we are sorry to hear about the issues experienced. We'll be more than happy to DM you, so we can look into this further! - Team Clearly
The site is easy to navigate. Contacts are a great fit and they feel comfortable. Delivery was fast.
Slow received. Sent by mail but took along time. Then glasses were put in a case that I could barely open
Hi Cindy, we're sorry to hear about this experience! We know that the eyewear we provide is a necessary part of our customers' everyday lives, and we don't take it lightly that you place your trust in us for this matter! Timeliness is especially important when you're relying on our product to see. We'll reach out to you directly to help further with this. Keep an eye on your email inbox. -Team Clearly
I've regular ordered contacts from Clearly for many years. Always an easy experience to navigate and checkout.
Great delivery experience. Received contact lenses quickly. Would have preferred Canada Post so I didn't need to be home.
Ultra comfortable and don't dry my eyes. They also gave me a sweet little gummy bear pack, thank you!
I ordered my contacts online and they came much faster in the mail than expected. Will order from clearly again!
Thanks so much for your review, Triana! We're super proud of our fast shipping (including picking and packing your order in our Vancouver BC warehouse, and offering the fastest 1-2 business day shipping options), so it's great to hear that you received your order so quick! We hope to 'see' you again soon! -Team Clearly
When I called in to have my situation corrected the rep was understanding and very helpful! Great job! Thanks!
I live out in the country, hours away from large city and it's Quick efficient delivery every time. Highly recommend
Answer: Hi Dan - what you're seeing is the pre-authorization hold being taken and released so we can actually take the payment upon shipping out. On a regular credit card this is pretty invisible (a pending payment becomes an actual charge), but because the only way to apply a pre-authorized hold of funds on a credit-debit is to have the processor remove them from the bank balance and hold them between your account and Clearly's, it looks more like a charge, refund, charge. In either case, Clearly only receives the funds the one time once the order ships out!
Answer: Oh no! We're truly sorry to hear about this and apologize for the late reply. If the prescription is correct, one more piece of information you want to verify is the PD (Pupillary Distance), as it is not always showing on the prescription. If it is not, and the PD is showing 63mm (or 31.5/31.5) on our receipt, this means the PD by default may have been entered when placing the order. This measurement is important as it allows us to cut and place the lenses in the frame in order for your eyes to focus right at the middle of the lens, to ensure comfortable and perfect vision. If the PD was incorrect, or if you're experiencing eye strain despite a correct PD, please contact our customer service team at 1-866-414-2326, or via chat or email through our website with your order information. We'd love the chance for them to trouble-shoot the issue and help with any adjustment if necessary. - SH
Clearly has a rating of 3.3 stars from 5,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clearly most frequently mention fast delivery, customer service and contact lenses. Clearly ranks 5th among Contact Lenses sites.
Hi David, thank you for your review. We really appreciate the rating and feedback regarding the frames. We try to make sure the color and every detail on our website match the frames exactly, however we'll be sure to pass it on to the team for review. If there's anything else we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly