Exactly what I ordered, very fast and convenient. Will definitely order from clearly again. Excellent customer service
Excellent as usual. I even received my package earlier than expected. They really care about the customer.
Everything was great…got my contact order even sooner than expected, love ordering from this site…will do it again.
Fast shipping, cheaper then getting them at the eye doctor. It's nice to have a reliable website like this in these trying times.
Easy to navigate website. Selecting contacts, entering prescription, purchasing process, and delivery was an ease.
Knowledgeable and courteous staff over the phone, assisted me in my exchange. Glasses were great once received!
They came super fast this time thank you. Been ordering contacts for years now never had a problem yet. :)
Frames and Lenses were exactly as advertised. Delivery was very quick, right to my mail box on the road.
Site was easy to navigate. Especially if you're a regular customer. Our background information stays in the system.
I got my contact really quickly im very pleased with the service and will definately use it again. Thanks!
Did not receive it at home. No attempt. Had to drive and pickup; inconvenient during pandemic safety measures. Order was as expected.
We are so sorry to hear this, Sean. It's important for us that you receive your contact lenses quickly, and your order may have been upgraded to FedEx to ensure a faster delivery - we're so sorry it's created a poor experience! Someone from our Customer Care team is going to reach out to you directly, over email, to provide further support! Thank you for your patience. -Team Clearly
My new sunglasses were easy to order and arrived before the expected date. I am very happy with them
Thanks so much for your review, May! We're glad to hear you're enjoying your sunglasses! If there's anything we can help with, please feel free to reach out. We're happy to help, and we hope to 'see' you again soon! -Team Clearly
I am always happy with the quickness of my contacts. They arrive in great time and have never been damaged.
Great pricing, accurate, efficient and quick delivery. You just stole/earned a very loyal, longterm Contact Lens King customer
Well done!
An excellent experience with a little adjustment to my progressive lens. The blue filter is working well
Hi Caia, thank you for your review, we truly appreciate it! We're also glad to hear that you're enjoying the new frames you received from us! We're definitely looking forward to 'seeing' you again real soon! We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us! - Team Clearly
Love these lenses. Clearly always gets them to me within a few days of ordering. Thank you for the great service!
Thanks clearly for the quick delivery as usual! My order usually requires extra processing time so it's great that I get it quickly!
What more can I say. Clearly offers incredible value, fast shipping and great support. Keep up the good work!
Answer: Hi Dan - what you're seeing is the pre-authorization hold being taken and released so we can actually take the payment upon shipping out. On a regular credit card this is pretty invisible (a pending payment becomes an actual charge), but because the only way to apply a pre-authorized hold of funds on a credit-debit is to have the processor remove them from the bank balance and hold them between your account and Clearly's, it looks more like a charge, refund, charge. In either case, Clearly only receives the funds the one time once the order ships out!
Answer: Oh no! We're truly sorry to hear about this and apologize for the late reply. If the prescription is correct, one more piece of information you want to verify is the PD (Pupillary Distance), as it is not always showing on the prescription. If it is not, and the PD is showing 63mm (or 31.5/31.5) on our receipt, this means the PD by default may have been entered when placing the order. This measurement is important as it allows us to cut and place the lenses in the frame in order for your eyes to focus right at the middle of the lens, to ensure comfortable and perfect vision. If the PD was incorrect, or if you're experiencing eye strain despite a correct PD, please contact our customer service team at 1-866-414-2326, or via chat or email through our website with your order information. We'd love the chance for them to trouble-shoot the issue and help with any adjustment if necessary. - SH
Clearly has a rating of 3.3 stars from 5,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clearly most frequently mention fast delivery, customer service and contact lenses. Clearly ranks 5th among Contact Lenses sites.
That's what we aim for, and what we love to hear! Quick, safe, and reliable services right at your doorstep! Thanks Randy! - Team Clearly