Really nice, quick and as described! The product arrived in the indicated date. The product arrived in good condition.
Second experience with clearly was amazing again! Was expecting my package to take a bit longer due to Covid, but it was here in 2 days!
Easily chose my frames and was able to take advantage of BOGO on the frames. Order came several days early and very satisfied with my purchase
Very satisfied! This is my third time visiting! Very satisfied! This is my third time visiting! Very satisfied! This is my third time visiting!
I Love ordering my contacts on line. My order delivers within a day or two and you even get a little bag of gummies Thank you
It was really cute that they included some gummies and a lens case in the package, with the contact lenses. Quick delivery and everything was good!
Great service, quick shipping.
Little disappointed my prescription wasn't available in my usual contact lens.
Thank you so much for your review, Jason. We're truly sorry to hear this and we'd love to help, if there is anything more we can do. A member of our customer care team will be reaching out to you shortly to provide further support. - Team Clearly
Good experience :) my contacts came way faster than expected and nothing was damaged during shipping.
We're so thrilled to to hear this, Emily! Thank you so much for your review! Please don't hesitate to let us know if there is anything more we could do to improve your experience and make it worth 5 stars! - Team Clearly
The whole online process took less than five minutes and I received my order very quickly without have to do an express shipment.
Affordable price & really fast delivery from BC to Montreal! The package came with a little surprise too, which I loved :)
Affordable/sturdy /as expected and most satisfied. Have always had a great experience with this company. Best value
Hi Mark, thanks so much for your review! We really appreciate such thorough feedback, and more importantly your continued support over the years! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
Glasses came on time and were decent quality. The lenses get dirty faster than others pairs I've had because they're not made of glass
Hi Harman! Thanks for the review! We're sorry to hear that you've been running into some lens cleaning challenges. They may smudge up, but cleaning should be quick with some easy tips we have for you! See our blog for more on best cleaning practices - https://www.clearly.ca/thelook/how-to-clean-your-glasses-the-right-way - Team Clearly
Glasses arrived sooner than anticipated. They are exactly what I was wanting in a pair of sunglasses.
Hi Paula, thanks so much for your review! We really appreciate the feedback, and are glad to hear you're enjoying your sunglasses! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
Excellent service, lots of very appropriate and timely communications, delivery meeting expectations.
I am always pleasantly surprised when order progressive lenses from Clearly... this was a great fit, fast shipping, highly recommend, will use again
Hi Kelly, thanks so much for your review and kind words! We really appreciate the feedback. If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
Glasses are amazing! Prices were great! Shipping was fast. I'm very happy and impressed with Clearly. Excellent online shopping experience.
Everything arrived as expected. Glasses are sturdy and good quality. I like the case that came with them.
Great service, prompt delivery. My orders have always been correct and delivered sooner than expected despite shipping challenges these days.
This company offers fast and competent service! Reordering is a breeze with their website! Will continue to use!
Answer: Hi Dan - what you're seeing is the pre-authorization hold being taken and released so we can actually take the payment upon shipping out. On a regular credit card this is pretty invisible (a pending payment becomes an actual charge), but because the only way to apply a pre-authorized hold of funds on a credit-debit is to have the processor remove them from the bank balance and hold them between your account and Clearly's, it looks more like a charge, refund, charge. In either case, Clearly only receives the funds the one time once the order ships out!
Answer: Oh no! We're truly sorry to hear about this and apologize for the late reply. If the prescription is correct, one more piece of information you want to verify is the PD (Pupillary Distance), as it is not always showing on the prescription. If it is not, and the PD is showing 63mm (or 31.5/31.5) on our receipt, this means the PD by default may have been entered when placing the order. This measurement is important as it allows us to cut and place the lenses in the frame in order for your eyes to focus right at the middle of the lens, to ensure comfortable and perfect vision. If the PD was incorrect, or if you're experiencing eye strain despite a correct PD, please contact our customer service team at 1-866-414-2326, or via chat or email through our website with your order information. We'd love the chance for them to trouble-shoot the issue and help with any adjustment if necessary. - SH
Clearly has a rating of 3.3 stars from 5,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clearly most frequently mention fast delivery, customer service and contact lenses. Clearly ranks 5th among Contact Lenses sites.
Thanks so much for your review, Sydney! We really appreciate the rating and feedback! If there's anything we can help with, please feel free to reach out. We're happy to help, and we hope to 'see' you again soon! -Team Clearly