I've always had a good experience with clearly, everything arrives quickly with no issues. I've always been happy with what I've received.
My delivery came very quickly and the receipt generated made it easy for me to submit it for my Benefits to cover it. Very
The order process and selection was very well laid out. Good prices for lenses and frames, great selection and the order was on time.
Glasses were for my teenager, inexpensive pair of glasses for replacement of missing ones. Arrived on time.
Always reliable for both price and fulfilment. Never really a complaint in the years and years and years I've used Clearly.
The glasses arrived quickly but I find the lenses smudge really easily. I wish I spent the extra money on the highest quality lenses.
Thank you for your feedback, Jennifer. We're sorry to hear that you aren't happy with these lenses. We do have a 60-day free return policy - someone from our customer care team will be in touch with you shortly to provide further assistance. - Team Clearly
I need contacts. Clearly has good prices on contacts. I order contacts. I get contacts in a few days. Nice and easy
Thanks so much for your review, Adam! We're proud of the great value and super convenience we can bring to your contact lens experience, so we really appreciate the feedback! We hope to 'see' you again soon! -Team Clearly
Not happy with the glasses I picked. Glasses are to big. Frames
The other pair the glasses frames too big touches on my face
We're so sorry to hear the new pair you received is not the bet fit, Pam! It looks like our customer service team was able to help with an exchange already. We'd love the chance to help you further, and a member of our customer care team will be reaching out to you shortly to provide support. - Team Clearly
Clearly Contacts is my go-to supplier for my contacts and glasses. They're reliable, fast, and the quality is excellent!
Good selection, good prices, good service. Got 2 pairs for the price I'd pay for one at the optimist.
I received all the glasses. Only one pair was the wrong prescription. All the other glasses are fantastic!
Hi Sarah, thank you for the great review! We appreciate the rating and the feedback! That's great to hear that all the frames worked out fantastic for you! We are sorry that the one pair had a prescription issue, but we're glad that our awesome customer service team was able to have this rectified for you quickly and easily! We look forward to 'seeing' you again real soon! - Team Clearly
One way to say it is that it is easy and quick to go from the virtual selection on the website to the delivery and putting the real ones on.
Thanks so much for your review, Tom! We really appreciate the feedback! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
They are perfect! I really enjoy them! I want more but they are so expensive... but all on all I absolutely love them
Hi Robyn, thanks so much for the excellent rating and feedback! We're glad to hear you're enjoying our products! Be sure to keep an eye on www.clearly.ca/coupon-codes for all our latest promotions that we have available on our site so you can take advantage of even more savings! - Team Clearly
I thought i ordered a yrs worth
I Pay 175 for a years worth with another company. Thought i got a deal
Thanks tho
We're truly sorry to hear that your last order was disappointing and didn't meet your expectations, Adam! We're love the chance to get the bottom of this and make things right for you, and a member of our customer care team will be reaching out to you shortly to provide further support. - Team Clearly
I am very very happy with my glasses and the lenses. The service was great and I received my glasses very fast.
Hi Lisa, thanks for your review. We truly appreciate it. We're also glad to hear that you enjoyed both the products you received from us, as well as the services. That's what we aim for with all our customers! We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us! - Team Clearly
Re-ordering and delivery were quick and easy, and the contact lenses are great.
Overall reliable and great service.
Thanks so much for your review, Deena! We're glad to hear you're enjoying your contact lenses. If there's anything we can help with, please feel free to reach out. We're happy to help, and we hope to 'see' you again soon! -Team Clearly
My experience with clearly contacts was excellent. My issue was with the company that delivered my contacts to the wrong house on my street.
Hi Barbara, thanks so much for your review. We really appreciate the feedback. We're sorry to hear about this delivery experience with FedEx. If there's anything else we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
Great service, easy to order. Customer service was great when I had to contact them to change my order
Thanks for the great review Mirri! We're so glad to hear that our awesome Customer Service Team was ready and able to assist you with the changes needed on your order! We're looking forward to 'seeing' you again real soon! If there's anything we can assist with, please don't hesitate to reach out to us! - Team Clearly
As in the title a good overall experience. Good delivery in good time and with the discount a very good price
Why….;……………….;;;;;;;;,,,,,,,,,,,,,,,,,,,, Am Iat 50 characters I thought this was just a confirmation that I received my irder
Hi there, your feedback is really important to us as we strive to ensure that you have a great experience shopping with us. If we have fallen short, we would love the opportunity to provide personal support to see how we could make things right. Thank you for your understanding! Please do not hesitate to let us know if you have any questions or concerns. - Team Clearly
Overview
Clearly has a rating of 3.3 stars from 5,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clearly most frequently mention fast delivery, customer service and contact lenses. Clearly ranks 5th among Contact Lenses sites.
- Visit Website
- Vancouver, British Columbia, Canada
- Edit business info
Business History
We are relentless in our pursuit of the latest optical innovations, from contact lens technologies to breakthroughs in eyewear design. The ever-evolving nature of our product inspires us, and will always drive us to find you your perfect fit and help you see amazing. We believe in improving lives by improving sight, and with the launch of our Buy One, Give One mission, for every pair of glasses purchased, we're able to donate a pair to someone in need!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback, Suresh! We're glad to hear that you continue to enjoy shopping with us. We'd love to hear how we could offer further assistance to provide a 5-star experience! If you have any further concerns or questions, please do not hesitate to reach out. - Team Clearly