I ordered the wrong contacts. I called Clearly's customer care and they refunded me and made the returns quick and easy/
Ordering from clearly is effortless, and the service is impeccable. Selection of products is fantastic and I love shopping with clearly.
I have opened two packages of my daily contacts and they have a chunk missing out of them and I can't wear them
Hi Ilonka, we're sorry to hear about this experience! All of our contact lenses are received directly from the manufacturer, where they are mass-produced, so while true defects can happen, they are very rare. We'd like to hear more about your experience, and we'll reach out to you directly. Keep an eye on your email inbox. -Team Clearly
Good experience. I was happy with the glasses and also with the adjustments that were done in the store. Also, on the phone, people were helpful.
Ordered contacts since we went on an extended vacation and forgot to bring extra contacts. Ordered on Monday and received them on Thursday.
Easy to use and order off the website. The shipping was quick and all the details allowed me to submit to my insurance
Very easy to order and very quick to arrive, prescription was exactly right. I was very happy with the company and will definitely order again
Seamless and easy. The best way to get contacts out there. Really straight forward process for everything and the best price for contacts.
I got a new prescription and I wanted glasses in a hurry so I ordered from Clearly. Always fast delivery and quality glasses.
We're so glad we were able to help! Thank you for the excellent review Erin! We're happy to hear you're enjoying our products and services, and we're definitely looking forward to 'seeing' you again real soon! - Team Clearly
Perfect service! My contacts came super fast! And the customer service was amazing in finding my exact contacts and everything
I always have a good experience with Clearly. Kudos to the team to make the order to the delivery process as seamless as possible.
I have always had an easy time ordering and reviewing my purchase. Shipping is easy and my order always arrives on time.
Fast and a great product with good packaging, love the product what exactly i wanted inside the store and what i needed.
Thanks so much for your review, Paul! We really appreciate the feedback. If there's anything we can help with, please feel free to reach out. We're happy to help, and we hope to 'see' you again soon! -Team Clearly
The service is so quick and smooth and quality is the best of all so satisfied for shopping with clearly.
I received my contact lenses a month later. I had to call to follow up a month later to find out expected date of delivery.
Hi Kristina, we're sorry to hear about this experience! We know that the products we provide are a necessary part of our customers' everyday lives, and we don't take it lightly that you place your trust in us for this matter! Timeliness is especially important when you're relying on our product to see. We'll reach out to you directly to help further with this. Keep an eye on your email inbox. -Team Clearly
Very easy and smooth transaction with my new glasses. Great choice of glasses as well and in very satisfied with my experience!
Everyone is noticing my new glasses and love them! Of course, I love them too and am happy to tell them where I got them.
Hi Francis, thanks so much for your review! We're so glad to hear you're pleased with your new glasses, and we hope to 'see' you again soon! -Team Clearly
Great service I like to be able to order online because of virus. Great service and I receive them promptly
Hi Diane, thanks so much for your review! We really appreciate the feedback, and we're so glad you've found value in our competitive pricing and super convenient delivery to your front door! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
Overview
Clearly has a rating of 3.3 stars from 5,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clearly most frequently mention fast delivery, customer service and contact lenses. Clearly ranks 5th among Contact Lenses sites.
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- Vancouver, British Columbia, Canada
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Business History
We are relentless in our pursuit of the latest optical innovations, from contact lens technologies to breakthroughs in eyewear design. The ever-evolving nature of our product inspires us, and will always drive us to find you your perfect fit and help you see amazing. We believe in improving lives by improving sight, and with the launch of our Buy One, Give One mission, for every pair of glasses purchased, we're able to donate a pair to someone in need!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Adam, thanks so much for your review! We know mistakes happen, and the most important thing is making sure you have the right product to help you see! If there's anything else we can help with, please feel free to reach out. We're happy to help! -Team Clearly