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CJ Dropshipping
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CJ DropshippingReviews 86

3.2

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CJ Dropshipping Reviews Summary

CJ Dropshipping presents a mixed reputation among its users. On the positive side, many customers appreciate the helpfulness and professionalism of specific agents, noting responsive customer service and effective communication. However, significant concerns arise regarding service delays, order fulfillment issues, and a lack of accountability for incorrect product specifications. Customers frequently report frustrations with long shipping times and unexpected price increases, which negatively impact their business operations. Overall, while some users find value in the platform, others caution potential clients to be prepared for operational challenges and inconsistencies in service.

This summary is generated by AI, based on text from customer reviews

service
27
value
26
shipping
26
returns
23
quality
24

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Morocco
2 reviews
18 helpful votes
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YOU WANT TO LOSE YOUR BUSINESS? USE THIS

Very bad experience with this service. If you hesitate and read this comment DONT EVEN THINK USING this service. I am saving you. It's really terrible. Unfortunately I can not give 0/5 i am obliged to give 1/5. PATHETIC.

Date of experience: December 20, 2019
Randall Z. CJ Dropshipping Rep
over a year old

Hi, Mustapha A.
We are extremely sorry for the unhappy experience and we take this seriously. We will try our best to improve the service of agents and bring you a better experience.

Canada
1 review
14 helpful votes
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At one time, I was extremely interested in doing business with CJdropshipping. The pictures of their products look like they could be good quality and unique. But that's where my praise ends.

I decided to give them a try. Sooo, I started researching their products for the fashion niche. What I found was not acceptable. Virtually every single product that I checked out had no product information. I can understand them wanting to save money and time by not adding a description of their products... However, they do not add basic facts for their products. This happened for 90-95% of the products I was interested in. Having a professional online store, my customers expect at the very least... to know what the sizes are and what the product is made of. But nope, CJdropshippng didn't even add that critical information.

When I reached out to customer support and asked for the information, all they had to say was that "their supplier doesn't provide that information". What professional business sells a product and has absolutely no information about it? Also, many of their products don't have size charts and only one picture of the product. What business have you ever seen that offered only one picture of any particular product? Hey, maybe you've seen some, but ask yourself one question: did you end up buying that product? I suspect the answer is "no" with just about everyone that reads this review.

Sufficed to say, CJdropshipping is not a good platform to use with your dropshipping business. Of course, it's entirely your decision to use them. Remember though, I warned you.

Date of experience: August 5, 2019
Randall Z. CJ Dropshipping Rep
over a year old

Hi, Joshua S.
We are extremely sorry for the unhappy experience and we take this seriously. We will try our best to improve the product's details and bring you a better experience.

RU
1 review
31 helpful votes
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Terrible company! They are lying and not returning money! Items are shipped for months(!) and they have US warehouse! Their site is not working and managers just making new excuses and asking for more and more money Items are shipped really slowly and they usually are broken. They offer you one price but when you pay they will make excuses and try to get more money from you.
Stay away from them! SCAMS!

Date of experience: January 24, 2019
Randall Z. CJ Dropshipping Rep
over a year old

Hi, John S.
We are extremely sorry for the unhappy experience and we take this seriously. We will try our best to improve the service of agents and bring you a better experience.