If I could give this awful app a 0.00, I certainly would. Having to give it a 1 star rating is painful. I could write countless examples of how incredibly awful it is. It's nearly impossible to get even the most simple and polite message thru. It's literally a trap and scam by definition. It's keeps those using it in a dark and non healing place with its ridiculous and continuous rejection of messages, and then tries to shake you down for more money as a result of having to send multiple messages just to get them through. Do not use this app! It has been used as a weapon against me, resulting in much lossed parenting time with my two daughters. It's garbage! I don't even know how it's possibly legal and used by court system. There are countless stories online of how awful it is.
Extreme censorship, double standards and not at all effective. Zero customer service. Impossible to get any help. This platform actually makes communication between parents more difficult and less effective. Worst service ever for people already struggling.
This website claims to offer many features, however the support and assistance is so bad that it makes it nearly impossible to use for what it's meant to do.
Not only that but if you want to close your account, they won't! Ha. You're trapped
They make it impossible to co parent difficult topics without getting lawyers and the court involved. Medication issues, mediation; counsel disagreements, mediation; pros and cons for school, mediation…
Then you start disliking eachother for litigating, then court and lawyers. This app is the most expensive choice you will ever make. Oh and they pass off legal advice as hourly non lawyers in coaching aka isnt that illegal?!? I can't believe no one opened a class action lawsuit yet, this company is a slam dunk win for malpractice suits.
I have contacted customer support as I've been limited to 1 message per day. This doesn't allow ample enough ability to message to come to an agreed exchange, conversation agreement or any other matter.
I've messaged them more than 5 times in regards to this specific question without response.
Never fall into using this program as it will disable your communications to whom you're speaking to. In my case it is a co-parent. They're enabling her to control the conversations. She can say she doesn't want to discuss a subject any further that is a co-parenting topic. Any messages thereafter discussing the topic it rejected. This will add more stress and strife to your relationship to whom you're speaking to.
I got court ordered to do civil communicator I recommend everyone fight to not have to do it it's a garbage parenting app. Customer service refuses to answer your questions then they'll ban you for inappropriate comments just for asking where they get their training from to be able to work there. Still haven't got an answer and it's been a month. That was an inappropriate comment according to them and it prevents me from reaching out to my ex-wife to get any information about our daughter. I didn't know customer service had that much authority because if they don't like you they'll just ban you and don't have to answer any questions. Worst app of all time the owner of the company wrote a bunch of fraudulent checks out of her ex-husband's account so the company was started by a felon. Is parenting application causes more conflict and harm than it does anything else no good comes of this horrible company it's garbage I would leave zero stars but I had to put one
No customer service, no way to address anything, if they reject or revise your message- you cannot do anything about it. They control what you say and how you say it entirely. You will spent more time on figuring out how to follow the outrageous amount of rules to write one sentence and then, if you get rejected 3 times, - you are blocked from sending any messages. So, you pay $400 to get bullied and criticized and make your already tough situation even worse.
It should be named Hostile Communicator app.
My ex and I went back to texting and regular email and actually able to communicate better than through this jail app.
In psychology, there is a term called "flying monkeys" to describe the enablers of narcissistic abuse. That's what this (non) communication app is in a nutshell. Absurd revisions of communication, word choice is limited to a toddler's vocabulary and outrageously overpriced. It essentially locks down the ability to communicate in an effort to protect the co-parent in hiding from the reality of their abusive behavior. Avoid and avoid any professional who recommends it.
We used their services for a year and found on many occasions that inappropriate actions were taken by their reviewers. I requested an action plan of remediation, and notice of ramifications for those involved with the unethical, unprofessional, and inappropriate behavior allowed. Later I found that there were only two reviews and one is a felon. Don't waste your time or money on this site.
The absolute worst site to use. There is ZERO effort to improve relationships and 100% effort to reward the person who pays the most to Control 100% the other party. This site only cares about money. And was started and I believe is owned by a felon.
This site helped a violently abusive ex gold digging wife who admitted in writing she wanted her ex to die but to give her money so she can live a good life. This site helped this woman completely destroy and alienate her ex husband from the two children; actively helping to block two children 100% from their kind medically disabled father. This site blocks his efforts to get information about the children and allows for her to demand endless amounts of money while never answering but responding with rude flippant evasive condescending answers so I know nothing about the kids.
This site should be shut down and the owners should be financially punished and sued for the damages done to Im sure hundreds of innocent children and spouses
There is no way you could improve in your communication through this app. It's literally a jail monitor for your words. It's their interpretation of you without any clue what you really trying to say. You get rejected and suspended - welcome to divorce round 2 and you get to pay $395 for writing 7 messages a month and pay more if you want write more.
Civil communicator has been life-saving for coparenting my daughter. Civil communicator stops the harassment and drama that the other coparent will create. Their platform is unique as it educate you and your coparent. Civil communicator has been very responsive to helping me communicate, and change my wording and learning how to better communicate with a sociopath.
First off, I would give 0 stars if possible. This company only allows 30 credits per month and 5 credits per day. This is very restrictive to begin with, but they will keep rejecting your messages to burn up your daily limit. It's a scam to keep you paying for additional credits. You can draft your messages within their guidelines, and they will still reject with no reasoning. You don't have to cuss, be degrading, condescending, etc. to get your message rejected. They also try to be God almighty on what information THEY think should be passed along to your ex. This POS company/reviewers will even correct your grammar and reject messages based on that. You better have a degree in English to deal with them. They don't provide any help even though they say they do, their customer service is horrible and you can't ever get ahold of anyone, they are way overpriced, and all around just the worst parenting program out there! Try Our family wizard, Talking Parents, etc. Any other company but this one. Remember, their goal is to make money, so they reject 80% of your messages, causing you to spend more to purchase additional credits. Lastly, check out all their poor reviews on Yelp, Google, and Sitejabber. These reviews are your warning!
Totally ridiculous and very expensive for what you get. Conversations are limited to 5 daily credits and their main goal is to get more money out of you. They do this by constantly rejecting you messages and making you resubmit it, only to get rejected again. They are totally against the guy and make him communicate on a first grade level, while at the same time they are allowing the woman to be aggressive, condescending, and controlling. They have no clue about your life or situation, but yet they are a gatekeeper on what info can be passed along. They will also suspend your account at anytime if they don't like your message. You basically have POS people on the other end who have nothing else to do but feel like they are in control. Reminds me of how police act. They are better than you and you are scum. If you like that treatment then this company is for you. If you like to be treated with respect and save money, I would recommend using any of the other court approved program. Please check out all the other reviews on Yelp, Google, Sitejabber, and anywhere else. All are negative reviews! Don't get scammed, waste your time or money with this HORRIBLE POS company! Check out their 60% rating. That's a D- on reviews from customers.
It's been a wonderful program and has really helped me avoid getting roped into arguments with my daughters mom. A lot of the things they taught me in the beginning I use daily with work just to keep all my communications more Civil.
This is probably one of the worst products I've ever used. The ability to send messages from your phone randomly stopped. No way to escalate issues. Messages changed to contain a total different message. Random messages blocked. Do not use this product, there are several out there that are 100% better.
This website is complete S**T. Geared towards the mother. Can't say anything. They encourage you to say please and thank all while denying your messages for saying please and thank you. They act like they are god when it comes to messages. This isn't the divinci code. There is no need to read into messages. No support what so ever. I've sent over 15 support questions/comments in 2 years with no response. No phone number. A complete scam!
All the negative reviews are correct to the T, the idea is good however it's completely biased towards the mother. They don't even follow their own guidelines when it comes to her communications. Child support topics aren't allowed yet the let the mother to complain about it alone with hearsay, accusatory and assumptions not being allowed. They revised and forward without letting you to see or approve before forwarding. They push to use all your credits in order for you spend more money. No phone number nor an address for a huge "business" like that reeks bull$#*! IMO.if there is any law suit against this service contact me and count me in.
Title sounds weird?... I know. Hear this though. I initiated the use of the Civil Communicator platform, and my initial experience was outstanding. I requested its approval and got it included in our orders as a required method of communication. This was particularly crucial as I was ending an abusive relationship, and my co-parent, a narcissistic attorney, thrives on manipulation and combat.
Despite my successful use of the platform, I reached a point where I asked the courts to remove the requirement of using it, and their response quickly took an unfavorable turn. They provided my co-parent with an unsupported affidavit alleging I was aggressive and conflicting, despite my review report showing zero threatening messages.
While Civil Communicator does serve its intended purpose, it's marred by employees who seem to thrive on drama and are willing to engage in it. They've even gone so far as to call from their personal phones to gossip about my co-parent and their communications.
The concept behind the platform is commendable, but its execution leaves much to be desired. The mentioned affidavit should raise significant concerns, although I'm not inclined to escalate the issue. My hope is that this review can help someone else avoid the challenges I've faced with this platform. Additionally, the predatory billing practices of this company are another concern, making it advisable to seek alternatives if possible.
A few years ago when my attorney suggested that me and the other co-parent use civil communicator for our mediation of emails. This sounded really good because the other parent was just not nice plus I did not always know the right thing to say or how to respond.
Civilcommunicator is a huge help. As long as your best interest is your child. They will not let selfish, hateful, or angry messages come through. They will even help your respond if your tough is tied.
I highly recommend civilcommunicator to anyone who wants a more relaxed atmosphere for you and your child/ren. I've been with civilcommunicator for over 4 years and I plan on keeping this as the way both of us parents communicate. This is for my child but it really helps me too.
Answer: Worse then a scam. Far from Legit. Criminals. Help report them.
Answer: You can email the review team, and they respond relatively quickly, but they are not helpful.
Answer: There were absolutely no successes with using this system.
Answer: Absolutely - I'm having trouble getting a consumer protection lawyer to take the case.
Civil Communicator has a rating of 1.6 stars from 51 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Civil Communicator most frequently mention and customer service. Civil Communicator ranks 48th among Activity Tracker sites.