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Civil Communicator

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California
0 reviews
1 helpful vote
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The Best Program
January 22, 2022

Civil communicator is the absolute best program. The coaches are incredible and I can not recommend this program enough. Such a great way to help parents communicate in a productive way that benefits parents and kids.

Date of experience: January 21, 2022
Colorado
2 reviews
3 helpful votes
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Civil Communicator was an amazing third party to help me and my daughter's father communicate in ways that were healthy and felt safe. Civil Communicator teams did a fantastic job of helping our communication become safer, healthy and more conducive to what needed to happen to further the parenting of our daughter in the best possible way.

Date of experience: October 4, 2020
Washington
1 review
2 helpful votes
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STAY AWAY!
January 31, 2024

I would select 0 stars if I could, but I wasn't able to. This is one of the worst parenting programs out there! They are grammar nazi's and will reject messages on that basis. They reject many messages, so it will force you to burn through your daily credits. They know nothing about your life or situation, but yet they act like they do by dictating what information is passed along and what isn't. If you give any push back on your rejected messages, they will just suspended your account. There is no customer service and their coaching is bull$#*!. If you read the examples on their website of their rejected messages, it makes sense. But when you start doing business with them, they will reject a majority of your messages just so you will burn through your 5 daily credits just trying to relay 1 message. They are a SCAM and not worth even wasting your time with. Try Talking Parents or any other of the court approved programs that are out there. I've used a few other programsthat are out there, and this is by far the ABSOLUTE WORST one! I'm surprised they are even able to stay in business. Dont say I didn't warn you to STAY AWAY!

Date of experience: January 31, 2024
Peru
1 review
7 helpful votes
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Not recommended. They do not abide by their own terms of service. Edit responses in a manner that is not reflective of intended communication. Customer service does not exist. A living hell.

Date of experience: July 8, 2023
Colorado
1 review
20 helpful votes
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Warning
March 9, 2020

These people are the most corrupt people I've ever encountered. They lied multiple times to the courts. They can't logically support their own protocols. They are not a communication platform, they are a litigation tool. Jennifer is close to what she said in her review. The owner and operator Leslie Breisch is a convicted felon who stole from her "husband" and her husband's family. She's a software programmer with no legal or communications experience.

https://caselaw.findlaw.com/pa-superior-court/*******.html

Further, the company is operating illegally as an unlicensed trade name of data engineering LLC, a company that is known for miss handling private personal information. Avoid them at all costs. It could cost you your relationship with your children. I suspect anybody who left a positive review is paid by the company. Despite looking I have not found anybody who's had a positive experience.

All statements are my honest opinion

Date of experience: March 9, 2020
Colorado
1 review
7 helpful votes
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Great Company
July 13, 2020

My child's co-parent and I are court ordered to use Civil Communicator and I couldn't be happier. My custody situation is high conflict, so it's really nice to have a company and people who are there to help and guide when the courts, CFI's and PRE's have failed to find the best and safest interest of the victims (parent/children). You can tell the staff want what's best for all parties involved, especially for the children... their hearts are totally in what they do! The staff here are amazing and on multiple occasions taken extra time to talk with me and explain how to better approach conversations that don't lead to conflict, accusations or hurt. Civil Communicator staff also help keep things aligned with each families court orders to keep conflict to a minimum if at all. Even if I wasn't court ordered, I would choose Civil Communicator as my custody's form of communication. This company has helped me grow as a person and co-parent.

Date of experience: July 13, 2020
Washington
1 review
2 helpful votes
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I am writing to express my deep concerns regarding the Civil Communicator app. As a former user of the app, I feel compelled to share my experience in the hope that necessary improvements can be made to prevent others from going through similar distressing situations.

I found that the app actually exacerbated the conflict with my abusive ex-partner instead of helping to resolve it. I was shocked to see that extremely abusive messages from him were allowed to go through, despite their harmful nature. When I attempted to address his abusive and controlling behavior, my communications were rejected under the guise of him "simply asking a question." This blatant disregard for my safety and well-being only served to escalate the situation further.

Furthermore, the app had access to sensitive information such as our parenting plan, the CFI report, and discussions related to my ex's criminal case where abuse was evident. This lack of privacy and security was deeply concerning, especially in a situation involving abuse and control.

As a result of these issues, I was forced to incur significant expenses in attorney fees to transition to a different platform once our contract with Civil Communicator ended. It was clear that my ex's primary motive was to maintain control over every aspect of our communication.

In light of my experience, I firmly believe that Civil Communicator is not only ineffective but also potentially harmful in cases involving abuse and conflict. I urge you to reconsider the functionality and policies of the app to ensure the safety and well-being of all users.

Thank you for taking the time to read my concerns. I sincerely hope that the necessary steps will be taken to address these issues promptly.

Date of experience: July 28, 2024
Colorado
1 review
23 helpful votes
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I posted a review stating my experience with civil communicator. Wasn't long and I was contacted by their attorney threatening action if I didn't take it down. When I didn't they revoked my account where I can login but it doesn't let me view any of my messages or anything for that matter except it shows I'm "active" and that I've paid but I can't view anything else. My child's mom has sent school schedule etc and I've asked repeatedly for them to unlock my account and even changed my review to just simply say to avoid this company. Still no luck and instead their attorney sent another email saying that they can choose who they do business with and that I have to take my review down if I want to use their service. This company is truly trash. Check for good reviews on them and you will come up empty handed. My experience with them has been terrible from the start. They blame my child's mom putting restrictions on the my account for example I am not allowed to mention my daughters other sister, I am not allowed to request any time changes yet she is allowed to offer time changes. As stated before please avoid this company if you are trying to co-parent and make your co parenting relationship amicable. Hope that this review saves others the huge headache that civil communicator causes.

Date of experience: March 22, 2020
Colorado
1 review
5 helpful votes
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This "civil" communicator is anything but civil. It makes the divorce process even more contentious, especially for the children.

Date of experience: June 18, 2023
Colorado
1 review
4 helpful votes
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Biased and sexist
June 29, 2022

This program is amazing, especially if you're a woman. Want to ignore the guidelines and break all the rules? Want to pay a hefty monthly fee to say whatever you want, with the knowledge that your counter-part won't be able to get a word in edge-wise? Want to engage in uncivil discourse under the guise of civilly communicating? Want to ask the same question over and over without being told its "Asked and answered?" Then this program is for you... as long as you have a vagina. I don't know what's actually going on over at CC, but I picture a bunch of man-eaters, smoking cigars and laughing. The employees of CC (bots or humans... yet to be determined) consistently side with the woman (and I'm a woman... so you know its incredibly unfair if I'm taking issue with it!) and leave very little room for constructive and healthy conversations. They will neuter exchanges to the point that the original meaning is lost and there's nothing you can do about it. What you can and can't say seems to vary from day to day - and the coaching is a joke. My favorite part is that it is pay to play. If your counter-part says something they reject, you can pay to see it! Which means that the more communications CC rejects, the more money they make! And now with their recent software changes, you have to pick from their pre-populated conversations topics and can only send communications during their business hours (8am-8pm.) I would steer clear of this "service" as it actually does a great disservice to all involved, male and female alike.

Date of experience: June 29, 2022
New Jersey
1 review
5 helpful votes
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A few years ago when my attorney suggested that me and the other co-parent use civil communicator for our mediation of emails. This sounded really good because the other parent was just not nice plus I did not always know the right thing to say or how to respond.
Civilcommunicator is a huge help. As long as your best interest is your child. They will not let selfish, hateful, or angry messages come through. They will even help your respond if your tough is tied.
I highly recommend civilcommunicator to anyone who wants a more relaxed atmosphere for you and your child/ren. I've been with civilcommunicator for over 4 years and I plan on keeping this as the way both of us parents communicate. This is for my child but it really helps me too.

Date of experience: December 27, 2020
Arizona
1 review
6 helpful votes
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Civil Communicator was recommended by a CFI that was assigned to our case and they have been a life saver. We (Dad & Myself) have been using Civil Communicator for 2 years and 2 months thus far. They have been a life saver! We have been able to improve our communication and provide coaching when necessary. I highly recommend them to any family who is in turmoil and who is trying to improve their communication skills.

I have read reviews left on this site and I would just like to say, I have not been paid nor do I leave reviews for companies who don't deserve them.

Date of experience: August 26, 2020
Colorado
1 review
23 helpful votes
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Criminals
October 21, 2020

These people are literal criminals. The owner is a convicted felon who stole from her "Husband" and husband's family. In retaliation to me speaking out she Impersonated me in my account in order to defame me and is guilty of felony impersonation and attempt to influence a government official. When these things are done by an organization it triggers Colorado's organized crime statute. I've spoken to a detective with the Denver Police Department who has been in contacted the District Attorney's Office. I've also written the Attorney General of Colorado and spoken to Colorado Bureau of Investigation's Cyber Crime Unit. I will sue. I won't stop until justice is served. I'll take a polygraph test and my offer for the owner to do the same stands. The owner is Highly concerned with negative reviews which leads me to believe that many of the positive reviews are disingenuous. If what I'm saying is untrue it would be a crime to say it. If you'd like to report me I have the number of a great detective.

Date of experience: October 21, 2020
Colorado
1 review
5 helpful votes
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Freedom
December 22, 2020

Civil Communicator set me free. I was finally able to get away from constant abusive messages and threats. I was finally validated and treated as if I mattered and did not deserve to be constantly harassed. Civil Communicator prevented my abusive ex-husband from being able to speak to me when unnecessary or in a combative or hurtful way. Civil Communicator also taught me a lot about effective communication and worked with me to ensure I was communicating in a positive and assertive way, and not a negative or combative way. I recommend Civil Communicator to ANYONE struggling with communication issues with anyone in their lives. It truly saved my life. They helped me legally and most of all helped me finally get some peace after leaving abuse. This service is one of the best for victims of domestic abuse, harassment, or even between abusive parents and children. The communication specialist are very helpful and understanding. I recommend Civil Communicator to anyone going through a divorce or separation. It also has a shared library, calendar, and more to make scheduling and sharing outside information easy. PLEASE consider Civil Communicator if you, or anyone you know, is struggling with communicating with someone, especially if it involves any type of violence or abuse. It protects BOTH parties from hearsay or manipulation of any sort. I back Civil Communicator 100% and I always will!

Date of experience: December 21, 2020
Colorado
1 review
10 helpful votes
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Life Changing
March 14, 2022

I already commented on another commenter's post, but I'll reiterate here so I can be sure to give a 5 star rating to the wonderful Civil Communicator team. CC is so thoughtful about the way co-parents communicate and they don't allow excessive and inappropriate communication. No criticizing, harassing, disparaging, or berating is allowed. Before CC, my husband had 500 pages of unmonitored text communications per year on Talking Parents, which made it difficult for him to do his day job or spend time with me and his kids. Talking Parents will send any unnecessary, excessive, irrelevant, and inappropriate message a party wants to send and it causes rash communication, without requiring any thought about the messages they angrily fire off. My husband's ex left a 1 star review and was clearly upset because she was suspended for 24 hours only a couple weeks into the transition from Talking Parents because she sent 21 notifications in a single day, 60 notifications in 11 days, and 4 communications directly to CC! Therefore, I encourage you to consider the reviewer before you judge CC for any 1 star reviews. We cannot thank CC enough.

Date of experience: March 14, 2022
New Jersey
1 review
0 helpful votes
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Scarily bad
June 3, 2024

Scary bad,makes ppl fight on purpose,full of viruses,not clear,not usible by anyone without computing dgree, delete ur messages without telling u

Date of experience: June 3, 2024
California
1 review
7 helpful votes
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Horrible and abusive
December 14, 2020

Do not use.
Perpetuated abusive tactics.
My ex husband will not give me a copy of the pictures of the computer and civil communicator will not let me ask for them

Date of experience: December 14, 2020
New York
1 review
4 helpful votes
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There's no question from anyone who isn't an employee or a paid shill that this is the absolute worst possible parenting app one can use.

Date of experience: April 25, 2023
Colorado
1 review
6 helpful votes
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Sheep ticks are less parasitic
June 29, 2022

These people have a niche as a "monitored equivocal coparenting communication service." They charge astronomical rates to give you a handful of communications. Expect everything you send to be sliced and diced so that you have to use all of your credits to talk about a handful of things. They were founded by a woman who got the requisite capital by forging her husband's signature on checks and then divorcing him once he found out. See Commonwealth of PA vs Leslie Breisch 719 A. 2d 352 (1998). They are skewed towards the mother in most regards, and return almost everything I send because it "had multiple topics best split among several message threads" or was "directing" when I tried to change the language so it wasn't "passive aggressive." You can't use the passive voice at all, everything must be said in a stentorian direct way but if you are too direct they will delete your message for some bull$#*! reason. Any suggestions that communication take place outside of CC is edited out because they want your money. Use Family Wizard instead. An army of a million mosquitoes doesn't suck as hard as Civil Communicator. They profit off of your pain.

Date of experience: June 29, 2022
Colorado
1 review
5 helpful votes
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My ex and I used Talking Parents for years, in an attempt to curb the irrelevant, abusive communications, but with no one to monitor or approve the messages, it was a nightmare for me to deal with. Civil Communicator was court-ordered and I am so thankful! Their services have drastically reduced my stress levels as I no longer have to see abusive, accusatory, lengthy and irrelevant messages from my ex. I appreciate their coaching as I continue to grow in my communication skills. Their guidelines are in place for good reason and if there is ever a guideline that I don't understand, they take the time to explain and help me reformat to be in compliance with the guidelines for the best communication possible. It can be challenging to learn new skills and how to communicate within a set of guidelines, but its all for the good of both parties and it has helped me as I communicate with others outside of Civil Communicator also.
I agree with the other reviews on all the wonderful things about Civil Communicator. They provide an invaluable service that has dramatically affected my life for the better. I may still have a challenging co-parenting relationship with my ex, but having the communication piece monitored and coached has truly been a God-send.
For those that are not open to coaching or growing in their communication skills, Civil Communicator may be a service met with much opposition (which means that it may be a very much-needed service!) If you are in a difficult co-parenting relationship that is rife with conflict, then I would highly recommend Civil Communicator. I cannot say enough about the positives of this service!

Date of experience: March 9, 2021

Overview

Civil Communicator has a rating of 1.6 stars from 51 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Civil Communicator most frequently mention and customer service. Civil Communicator ranks 48th among Activity Tracker sites.

service
33
value
33
shipping
7
returns
10
quality
33