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City BeautyReviews 1,367

3.6
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City Beauty Reviews Summary

The company, City Beauty, has garnered mixed feedback regarding its products and customer service. On the positive side, many customers report effective results from various skincare items, noting improvements in skin texture and appearance. However, significant concerns arise around customer service, particularly regarding communication issues, delayed shipping, and difficulties with returns. Some customers express frustration over billing practices and lack of timely support. Overall, while the product quality is often praised, the company must address its customer service shortcomings to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
121
value
133
shipping
135
returns
53
quality
131
California
1 review
0 helpful votes
Follow Debra S.
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City Beauty makes quality skin care & makeup products. The mascara is the best I have found! It extends my lashes & doesn't flake like others do! I also love the eye shadow sticks & the anti-crepe body balm. Great products! Try them. You will not be disappointed!

Date of experience: May 14, 2021
Canada
2 reviews
0 helpful votes
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After the first application, I saw a nice difference in the hydratation of my skin. It was smoother and stayed that way all day long... What is never happening usually. I will continue with my this cream and see how far my skin goes. But for now, I already like a lot what I see and feel!

Date of experience: May 14, 2021
Florida
1 review
0 helpful votes
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Crepe skin begone
May 12, 2021

I have been using invisicrepe body balm for about a month, I see a little difference in the creping, but my skin feels firmer so am hoping given some more time the creping will lessen. Fingers crossed.

Date of experience: May 12, 2021
Florida
2 reviews
10 helpful votes
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I purchased the City Beauty lip plumper. It's basically a HIGHLY over-priced lip gloss. It is very thick and feels nice on my dry lips, but it did not effect the volume of my lips AT ALL!
If you are looking for a real lip plumper, this is NOT it! Good gloss, though, if you don't mind paying about $30-35 for a lip gloss.

Date of experience: May 11, 2021
Australia
1 review
0 helpful votes
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I have been using this for about 3 weeks and I have noticed a difference in my arms
The smell of the balm is a bit strong for my liking so I only use it at bedtime but will continue to use it
I would recommend trying it

Date of experience: May 9, 2021
GB
1 review
0 helpful votes
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Excellent results
May 10, 2021

Within a few days of using, the skin on my arms felt tighter and looked so much smoother. A few weeks on and I won't have to wear longer sleeved tops to hide the sagging skin as my arms are now taut. So pleased with the results. Amazing

Date of experience: May 8, 2021
Minnesota
1 review
0 helpful votes
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I never thought it was possible to reverse the sagging skin of a aging body. Especially after losing 90 lbs of fat. But, this stuff filled in my skin like no other. I love it!

Date of experience: May 8, 2021
Arizona
1 review
0 helpful votes
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Miracle In A Jar
May 7, 2021

I admit it. When I bought this cream, I didn't expect it to work and was a bonafide skeptic. At forty-four years old, I am no stranger to anti-wrinkle creams, firming lotions, and magic serums all promising to turn back the clock and restore skin to a more youthful appearance, all a let down. Until now.
First thing noticed was the thick creamy texture, which allows a small amount to go a long way, accompanied by a fabulously light floral scent. I began using it as part of my nightly skin routine, and immediately loved how soft it left my skin. My hope was to tighten and firm the crepey area starting to form just under my chin, and give me a more youthful jawline.
With little hope, I applied the cream faithfully over the next few weeks. Much to my delight, within that timeframe, I saw drastically noticeable results directly on the areas I had hoped to correct.
This product works as advertised, and I am now a faithful customer.
Thank you, City Beauty!

Date of experience: May 6, 2021
Canada
1 review
0 helpful votes
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I've been using Invisible-Crepe for a couple of years now and I does wonders to soften and smooth out my crepey chest area. I would highly recommend it.

Date of experience: May 5, 2021
Washington
3 reviews
0 helpful votes
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I have never loved a skincare product as much as InvisiCrepe Body Balm. The result is incredible! I will never be without this product for life.

Date of experience: May 5, 2021
New York
1 review
1 helpful vote
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Excellent creme
May 3, 2021

This is such a great rich but not greasy cream. I have only used for a few weeks and the creme is supposed help with saggy neck and jowl area, but I need to use for a while longer to see if it really helps, however even so, I love it as a moisturizer anyway. The thick creamy consistency and mild fragrance makes feel fell like I just left the spa everytime I use it. Highly recommend!

Date of experience: May 3, 2021
North Dakota
2 reviews
9 helpful votes
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Poor customer service and lies
May 2, 2021

I have been told twice by customer service that my order had shipped. I have been given a tracking number that continues to state that USPS is awaiting product to be shipped after 7 weeks since order. Honesty and setting accurate expectations are not what their customer service provides. Don't buy products if you want to receive them in a timely manner or want honest customer service.

Date of experience: May 2, 2021
Missouri
1 review
0 helpful votes
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I ordered it by mistake, I intended to return it. I liked the facial sculpting cream so well I decided to try it and boy was I surprised! It feels so good and in a matter of minutes I could see a difference. I am a true convert and will be trying other City Beauty products!

Date of experience: May 1, 2021
South Carolina
1 review
0 helpful votes
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Very pleased
April 30, 2021

Can't believe how fast and we'll it works. Cream feels wonderful on my skin. I could see an improvement in my skin after first application.

Date of experience: April 30, 2021
Texas
1 review
0 helpful votes
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InvisiCrepe Body Balm
April 28, 2021

I've been using InvisiCrepe Body Balm for about a week on my arms and legs. I'm already seeing an improvement in the creepy, crinkly skin and expect to see more positive results the longer I use it. I highly recommend this product. I am 69 years old.

Date of experience: April 28, 2021
Australia
1 review
31 helpful votes
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Plumbing lip gloss
April 27, 2021

Hi I bought a plumbing lip gloss hoping that would help me lose some lines around the mouth and to plump my mouth lips as getting older then trend to be thinner. I have tried it several times literally doesn't work. This company is selling a product that makes false promises just to get your money. To all woman and ladies out there please don't trust or but any if their products.

Date of experience: April 27, 2021
California
1 review
0 helpful votes
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I've tried other products, most of them more expensive, but I am now sold on City Beauty products. The results are not instant, but they are making a real positive difference in my skin.

Date of experience: April 23, 2021
Illinois
1 review
0 helpful votes
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Beauty and health are inseparable. True beauty does come from within, and City Beauty products make this possible through sustainable and smart scientific understanding and implementation!

Date of experience: April 23, 2021
Florida
1 review
0 helpful votes
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Body Balm
April 18, 2021

Still using this container. Love it so far. Super moisturizing! Haven't seen any smoothing effects yet but an amazing moisturizer!

Date of experience: April 17, 2021
Texas
4 reviews
0 helpful votes
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InvisiCrepe Body Balm
April 18, 2021

This body balm is a silky smooth product to moisturize sun damaged arms and legs. I have not yet seen the reduction of wrinkly crepey skin, but admit I am not completely consistent in using it.

Date of experience: April 17, 2021