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City BeautyReviews 1,367

3.6

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City Beauty Reviews Summary

The company, City Beauty, has garnered mixed feedback regarding its products and customer service. On the positive side, many customers report effective results from various skincare items, noting improvements in skin texture and appearance. However, significant concerns arise around customer service, particularly regarding communication issues, delayed shipping, and difficulties with returns. Some customers express frustration over billing practices and lack of timely support. Overall, while the product quality is often praised, the company must address its customer service shortcomings to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
121
value
133
shipping
135
returns
53
quality
131

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Florida
1 review
5 helpful votes
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Love this product!
March 4, 2020

I've tried just about every cream lotion and potion to help keep my skin looking young & healthy. None of the past products ever stood up to their claims. This product does! Within just a few days I noticed my Snaggel wrinkly dry skin was looking much more healthy, not nearly as saggy and the crinkles were disappearing before my eyes. I'm so EXCITED to continue using Invisacrepe.

Date of experience: March 4, 2020
Canada
1 review
25 helpful votes
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Am very disappointed, I guess you target the baby boomers who are wanting to look younger like myself. Bought the products because of your excellent promo and was sooo looking forward to receiving them. But again have been fooled..

Date of experience: March 3, 2020
California
1 review
7 helpful votes
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Soft skin
March 4, 2020

I've used this for 2 weeks and I love it. My skin looks, feels healthier. It seems to be filling in acne scars. So far so good. I can't really say anything yet about the neck area. Maybe in a couple weeks.

Date of experience: March 3, 2020
Louisiana
1 review
0 helpful votes
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KEEP YOUR PROMISES
March 1, 2020

This product really works! I realize that I must use daily to maintain results. I'm sure you will have great results as well!

Date of experience: March 1, 2020
Colorado
2 reviews
0 helpful votes
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I am seeing a difference!
February 27, 2020

I actually see a softness in my cheeks where laugh-lines show. I've only been using about 7 days! Yay

Date of experience: February 27, 2020
California
1 review
81 helpful votes
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RIP OFF
February 26, 2020

When they're trying to make you buy, they promise the world. They offer free shipping, discounted rates and a grand 60 day money back guarantee. I wanted to like this product, but after only a week of use, my face was so dried out that I developed fine wrinkles on my cheeks. There were no noticeable effects at all on my sagging jowls after a week. I stopped using the cream because I didn't want to suffer the consequences of continued. I called customer service and was told that I had 2 options, either return the products and shoulder the cost of shipping, or keep the products and they will refund 40% of my money. Now tell me, is that a money back guarantee? Buyer beware.

Date of experience: February 26, 2020
Canada
1 review
6 helpful votes
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Results after first nite -
With Body Balm our skin will age gracefully.
Only 3days of using and I see an amazing shift of my saggy baggy crepey skin -
A truly amazing product -
Ps this is an awesome B'day present to me - a youthful about to be 76yrs young at heart senior -
THANK YOU CITY BEAUTY -

Date of experience: February 25, 2020
Canada
1 review
1 helpful vote
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Waiting for results
February 25, 2020

I have just started using both the body balm and the facial cream. My skin is definitely softer but too early to get rid of the crepitus yet. Product arrived quite soon from California but was not expecting the large duty in sending to Canada.

Date of experience: February 24, 2020
Texas
1 review
0 helpful votes
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City Review
February 25, 2020

I love the City Beauty balm. It feels wonderful to my skin. I believe I can already tell the difference in my wrinkles around my mouth. Now hoping to start seeing more around my laugh lines. Skin feels hydrated and smooth all day long.

Date of experience: February 24, 2020
Illinois
3 reviews
0 helpful votes
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The product is very refreshing and leaves skin feeling soft. I have lost considerable weight over the past three years and with the normal aging of skin I now have a wrinkled body. Arms, legs look awful! This balm helps skin feel better but unfortunately I don't think it will erase the wrinkles I'm too far gone.

Date of experience: February 24, 2020
Kristina C.
Canada
1 review
0 helpful votes
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New Participation
February 23, 2020

I'm pleased with the Invisicrepe balm which I have only used for a week. I love the texture of the balm which is easy to apply to the skin. A little goes a long way....hope it will have the expected results.

Date of experience: February 23, 2020
Oklahoma
1 review
0 helpful votes
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So far so good
February 22, 2020

I love the way my skin looks and feels with this. I haven't been using it that long, but I plan to continue to get the best results.

Date of experience: February 21, 2020
Nebraska
2 reviews
0 helpful votes
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Miracle Cream
February 21, 2020

Results already using 1st jar. Will be ordering more. Thanks so much for providing an effective skin care product that works.

Date of experience: February 21, 2020
Georgia
1 review
0 helpful votes
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Love the feel of the cream on my dry skin. It really went a long way in hydrating and moisturizing my skin.

Date of experience: February 19, 2020
Oklahoma
1 review
0 helpful votes
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Body Bal
February 19, 2020

I wanted something for my neck and chest area and I have been using this product for about a month. I have really seen a difference!

Date of experience: February 19, 2020
Missouri
1 review
1 helpful vote
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Body balm
February 18, 2020

I've only been using for 30 days. It seems to be working. I like the feel of it on my skin and the smell.

Date of experience: February 18, 2020
New York
1 review
33 helpful votes
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Time Will Tell
February 18, 2020

So far really I can tell a little difference, at first I could feel it work on my face, but not now however I'm thinking that doesn't mean it's not working. So I continue to apply it to my skin and hope for the best, It's not magic so it's not going to work over nite. Time will tell. Beverly Bork. *******@aol.com

Date of experience: February 18, 2020
Canada
1 review
0 helpful votes
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Crepe body creme bakn
February 17, 2020

I see a difference already in my face using the crepe body creme for just a week. My skin looks significantly more smoother the lines appear to be di. I is hung and the skin looks like it is getting tighter

Date of experience: February 17, 2020
Colorado
1 review
1 helpful vote
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Smoother softer skin
February 16, 2020

Its too expensive couldn't afford to Continue use but it does work better for crepey skin over using Crepe erase

Date of experience: February 16, 2020
Texas
3 reviews
3 helpful votes
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The product used nightly is wonderful. Second order of 2@$35 never got to me and customer service won't do anything about it! I AM 69 YRS OLD AND I AM NOT A THIEF! I would like a replacement please!
I can't photograph a purchase paid for but NEVER RECEIVED!

Date of experience: February 15, 2020