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City BeautyReviews 1,367

3.6
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City Beauty Reviews Summary

The company, City Beauty, has garnered mixed feedback regarding its products and customer service. On the positive side, many customers report effective results from various skincare items, noting improvements in skin texture and appearance. However, significant concerns arise around customer service, particularly regarding communication issues, delayed shipping, and difficulties with returns. Some customers express frustration over billing practices and lack of timely support. Overall, while the product quality is often praised, the company must address its customer service shortcomings to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
121
value
133
shipping
135
returns
53
quality
131
New Jersey
1 review
0 helpful votes
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Invisicrepe Body Balm
October 22, 2020

I love the way it like melts into your skin. Very little rubbing necessary. I'm 62 years old and have just lost 22lbs. That's when I noticed the inside of my arms look like crepe paper. I have been using Invisicrepe Body Balm twice a day and my arms are starting to look better. Ive just started to apply on my legs.

Date of experience: October 22, 2020
Australia
1 review
0 helpful votes
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Oh! I'm impressed
October 22, 2020

I'm Very impressed with this product, I should have taken before and after photos da! I have already passed this product information forward to my sister-in-law who is interested to purchase.

Date of experience: October 22, 2020
California
1 review
0 helpful votes
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Instant Improvement
October 22, 2020

I noticed a silkier, smoother look and feel with the first application of this wonderful cream, and a great improvement in crepiness with every use. I'll never be without it!

Date of experience: October 21, 2020
Texas
1 review
0 helpful votes
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Great product
October 21, 2020

I am still in my first jar but so far I am really liking the results. It took years to get these wrinkles and it takes more than 3 weeks to remove them. Showing evidence of improvement however.

Date of experience: October 21, 2020
North Dakota
1 review
7 helpful votes
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Ordering
October 20, 2020

I ordered this product gave them my address of a nebraska address and zip code my order was sent to Kansas how dose this happen and when I had to call customer support they reorderd my order and said that it was because I gave a street address and a po box. So it has been reordered and they still messed up my order I had 3 bottles and another item ordered so now my order is short and as far as sending a email to customer support good luck they still haven't replied... totally disappointed i have attached my order and the address I gave compared to where it was delivered as far as the product well havent tried it hope I haven't wasted 125$ an hope the product is better than the service

Date of experience: October 20, 2020
Tennessee
1 review
0 helpful votes
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This product helped improve the texture of my skin significantly after 3 weeks use. I did use morning and night because I had a planned vacation and wanted my skin to look better

Date of experience: October 20, 2020
Australia
1 review
0 helpful votes
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Nourishing
October 20, 2020

I am enjoying using the cream so far. It is well absorbed and leaves my skin feeling and looking better each day. Ill be continuing with this for use on my arms legs neck and face; :)

Date of experience: October 19, 2020
New Jersey
1 review
0 helpful votes
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The best professional cosmetics. I have been looking for a company for a long time where the most popular brands of care cosmetics will be presented, thank you for updating the range.

Date of experience: October 19, 2020
Louisiana
1 review
0 helpful votes
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InvisiCrepe
October 19, 2020

I have only used one jar and on my second jar. I like it and I think it has made a difference in my areas on my forearms and neck and chest areas. I use it from my neck and shoulders down my complete arm to my hands. I see a difference. I have also used it on my knees in front and back and the thigh area above the knees. I see a difference there also. I will be purchasing more soon.

Date of experience: October 19, 2020
Massachusetts
1 review
0 helpful votes
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I am not 75 years old!
October 19, 2020

I have used many creams, spent a lot of money with little to no results. From above my knee caps looked like I
Had the legs of a 75-year-old. I am only 52. I am in great shape but my legs reminded me of a bulldog's face, too
Much skin sagging. I have tried this product and I can truly say I am getting results. I am not self-conscious to put on a pair of shorts or even a mini skirt. It doesn't make you look like an 18-year-old but it helps to not make me look like a 75-year-old either. There is no fountain of youth but this does definitely help. Thank you City Beauty

Date of experience: October 19, 2020
Michigan
1 review
1 helpful vote
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Just getting started..
October 18, 2020

When I lost weight under my chin was saggy and my arms creepy sk I n. I saw your advertisement and ordered it... Been using for 5 weeks now and definately pleased.

Date of experience: October 18, 2020
Massachusetts
1 review
1 helpful vote
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Quality control.
October 17, 2020

I was very disappointed with my last 2 jars. There was an air bubble which diminished the quantity of product in the jar. I felt gypped! The product has made some difference but not as much as I would like.

Date of experience: October 17, 2020
Florida
1 review
0 helpful votes
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Invisicrepe body balm
October 16, 2020

Too early to tell if it works like it said but I will keep using it going to order another one like it so far

Date of experience: October 16, 2020
Maryland
1 review
0 helpful votes
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So far so good
October 16, 2020

The crepe-y lines are disappearing.
I've been using the product for about 3 weeks. I'm impressed and encouraged.

Date of experience: October 16, 2020
Washington
1 review
0 helpful votes
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I used this on one arm, to compare it with the other just to see if it did what it says it did. AMAZING. One time use I could see a difference and my skin felt moisturized and looked visibly smoother. My mom and I are using it (she is 91 and her arms are... typical... for a 91 year old.) She too is having an amazing change. Just because of that I went ahead and ordered the face lifter cream and the dark spot remover. They just arrived but I can see the lift already. This stuff is great! I have read reviews where it does not show up or shows up late... ours arrived in a good, timely manner so I do not know what happened to their orders. I am happy with my results.

Date of experience: October 15, 2020
Australia
1 review
0 helpful votes
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After only 4 days
October 14, 2020

I used cream as soon as it arrived I took photos of before I started and in only 4 days a remarkable difference

+7
Date of experience: October 14, 2020
Florida
1 review
0 helpful votes
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Good so far
October 14, 2020

Definitely improvement in tightness of skin still appearing to be dry. I am only on jar 2 like to give it a full 3 jars before make full on determination if will continue to use

Date of experience: October 13, 2020
Tennessee
1 review
0 helpful votes
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Happy with results
October 13, 2020

Starting using this cream and have seen results in a matter of two days. I would recommend this product to anyone who wants to reduce wrinkles.

Date of experience: October 13, 2020
Florida
2 reviews
0 helpful votes
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Makes me happy
October 13, 2020

This seems to be working on my arms. WNt to give it a little more time, but it's making me happy. I feel better wearing sleeveless blouses and dresses. Used to use another brand with no success.

Date of experience: October 13, 2020
New Zealand
1 review
19 helpful votes
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Product ordered a month ago still hasn't arrived, with poor excuse provided of "expect 14 - 30 days", which is absolute rubbish - I frequently recieve packages from the USA within 3-5 days of ordering (eg Strawberrynet.com - fabulous!). Not only have I not received my initial order, but they have just repeated the order and charged my credit card again - definitely not impressed - can't provide photos because I haven't actually received anything from them, despite total credit card charges of $650.

Date of experience: October 10, 2020