The company, City Beauty, has garnered mixed feedback regarding its products and customer service. On the positive side, many customers report effective results from various skincare items, noting improvements in skin texture and appearance. However, significant concerns arise around customer service, particularly regarding communication issues, delayed shipping, and difficulties with returns. Some customers express frustration over billing practices and lack of timely support. Overall, while the product quality is often praised, the company must address its customer service shortcomings to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
I started using this balm less then 1 month ago so it is really hard to give a good honest opinion but from what I can tell from using it it has showed me some love. I notice less wiggle on my arms and my thighs show less signs of lines. I will continue using and give a better update after 2 months of use. I use a lot of City Beauty products and have been please with what I have been using.
I really do love it and have seen a difference in my arms and neck... just have one question, do you have to use it forever or just til you are satisfied with the results?
Really like the way it makes my skin feel... have only been using it for 30 days so haven't gotten the results I had hoped for... going to give it 30 more days but regardless my skin is much more moist and soft... Hoping to see a big difference in my Crepy skin in 30 more days...
I've been using this product for 3 weeks and really don't see a difference in my crepe skin. I love to feel of my skin after applying it.
I've used numerous products and found InvisiCrepe Bidy Balm has worked best for me. Ive seen noticeable difference in the appearance of my skin.
It is a wonderful product, its base function for the wrinkles worked perfectly on my skin, i'll keep on purchasing the cream
We have unique age related issues but each of us are very satisfied with the products from City Beauty.
I love City Beauty skin cream have been using on my arms and chest can see a big difference feels so soft and don't forget to drink plenty of water as well.
I am so happy with my purchase of the Invisicrepe Body Balm, at 83 I have a lot of flakey skin & I find the body balm tames this tendency. I was always looking for a skin moisturizer to help with this problem & I have found it in Body Balm. Thank you so much. As I am in Australia & have had problems with delivery times as has everyone else, you will appreciate how thrilled I was to get your sturdy box with my balm in when I least expected it I am so happy with my purchase. THANK YOU AGAIN.
I bought from city beauty
Never received the product, nor any reply to my messages or emails.
Please don't trash your money.
Its not a miracle cream but it does help. It hasn't reversed the aging process but it has stopped it from getting any worse.
My skin is very thin, dry and crepey from steriod use due to rheumatoid arthritis. I have tried many products and find that this is the best. Although it has not reduced the crepeness or thinness of my skin, it does help to conceal it with regular use. I also like the way it feels on my skin. It is not heavy or greasy and goes on smoothly. I have to use a lot because I cover my legs and arms with it every day, so a jar doesn't last a full week, and it is expensive, even with discounts.
I have only been using the product for two weeks so I haven't noticed any visible improvement yet really.
I started using the body balm as the adverts were so convincing. Been using it for almost 6 months carefully following the instructions. Absolutely no improvement or difference and a total waste of money and time. Also took months to arrive but I put that down to the coronavirus. I would nor reorder or recommend.
I was a little skeptical at first, but I went ahead and purchased 1 jar. Wowzers! I received the product really quick for one thing and noticed it has lovely light scent and is not greasy. I started using it right away and 1 week later the bags under my eyes had remarkably tightened up. The fine lines around my eyes disappeared as well as the frown lines between my eyebrows. My sagging skin in the neck area looks better as well as this jowly thing I've got going on around my mouth. I'm 70 years old and I'm looking younger already. I'll be placing another order soon. Wonderful product!
It goes on nice and smooth it makes my skin soft. It has a very nice smell. I so love this product. I have been using it for a month and the crepe skin is starting to look healthy.
Love Love Love this cream i have never felt my skin look or feel this good even in my younger days. I have super sensitive skin and react to most skin care products i am so thankful to have found city beauty now my skin is silky soft and smells fantastic. I live in the uk and although my order was subject to extra cost due to customs charges this product after trying it is so worth it. I have read some of the negative reviews and i have to say this was not the case for me when i received my order and opened the beautiful looking pot i would happily give this as a gift to my friends and family if only to stop them from using mine can not imagine why any one would want to send back my skin feels fab for 24 hours plus unlike other creams i've tried which have been very disappointing in the past that until i found this product i stopped wasting my money and thought i would have to put up with dry old looking skin. Citybeauty thankyou for giving me skin i now love.
The best cream I used, I have been using it for a short time but I notice the change in my skin I love it!
This product helps with skin dryness and wrinkled skin! My skin feels so much better in a short period of time
Answer: Hi Diane - we can recommend UpLift Firming Serum help target the look of wrinkles & sagging skin in as little as 30 minutes and is packed with naturally-derived extracts to help give skin a lifted, smooth look. We recommend using it twice a day—once in the morning and once at night. Continued use is recommended to maintain and improve results.