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City BeautyReviews 1,367

3.6
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City Beauty Reviews Summary

The company, City Beauty, has garnered mixed feedback regarding its products and customer service. On the positive side, many customers report effective results from various skincare items, noting improvements in skin texture and appearance. However, significant concerns arise around customer service, particularly regarding communication issues, delayed shipping, and difficulties with returns. Some customers express frustration over billing practices and lack of timely support. Overall, while the product quality is often praised, the company must address its customer service shortcomings to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
121
value
133
shipping
135
returns
53
quality
131
Ohio
1 review
0 helpful votes
Follow Valarie C.
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I've just opened my third jar of invisicrepe, that in itself speaks volumes. I've never used a creme like this before that l actually can't wait to apply to my skin! My neck and arms where I normally have crepey skin have improved so much that for the first time in years l wore tanks, and sleeveless shirts over the summer. My high neck winter sweaters will disappear from my wardrobe also! I'm more than happy with invisicrepe. I've seen such an improvement in the skin on my neck and chest this is the best moisturizer and skin softening balm anywhere. I actually look forward to applying it everyday just because of the way my skin immediately feels as soon as l start to massage it in. It's like a cool drink for my skin!

Date of experience: November 15, 2020
Utah
1 review
0 helpful votes
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Defining Results
November 15, 2020

Because I've tried many products in the past, I was skeptical to try still another for my saggy skin. I was patient and willing to give it a fair try and I am so glad I did! The problem areas on my arms and chest seem to have visibly improved. I'm very pleased!

Date of experience: November 14, 2020
Louisiana
1 review
0 helpful votes
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Crepe Erase
November 13, 2020

Been using this product for about ten days. Starting to notice a difference in my skin. These are awesome people to work with and I love their products

Date of experience: November 13, 2020
Australia
1 review
0 helpful votes
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Invisicrepe Body Balm
November 13, 2020

I love this product. I have been using it for a month now and I find that the crepey skin under my arms are stating to iron out. While driving the other day, the sun hit my arms and I have noticed that my skin is not dry and scaly anymore. My skin is so soft and velvety to touch and stays like that even after a shower. I am so dedicated on the application of all my skin care and I feel that consistency is the key to achieve great results. I thoroughly recommend this product to everyone.

Date of experience: November 12, 2020
Texas
1 review
0 helpful votes
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Two weeks in
November 13, 2020

After using it for two weeks, I am seeing a difference in my legs and arms. I am impressed, this is the first product I have used that truly helps..

Date of experience: November 12, 2020
Florida
1 review
1 helpful vote
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Surprised Sandy
November 13, 2020

I received this as a free gift when I ordered another product. I have been using another problem for crepey skin. After giving this a try for one week, I was amazed at the results. The skin on my arms have improved drastically and it really smells gods, too. I was so impressed I ordered 3 more jars. I am 70 and I don't expect it to work miracles but it makes the skin on my arms smooth and they look so much better. I may not have moved time back 30 years but with the improvements I would settle for 10-15 years younger. Needless to say I cancelled my order for the previous product I was using and plan to continue with the Invisicrepe body balm.

Date of experience: November 11, 2020
Colorado
1 review
0 helpful votes
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Amazing!
November 11, 2020

I love this product. My arms look incredible. That crepe look is almost completely gone. I wish I had before and after pictures. It's amazing. My neck is also looking better. I am a believer!

Date of experience: November 11, 2020
Australia
1 review
0 helpful votes
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Really good product
November 11, 2020

I've only been using City Beauty products for about a year & I find them to be the best of there kind on the market & reasonably priced as well,

Date of experience: November 10, 2020
Virginia
1 review
0 helpful votes
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InvisiCrepe Body Balm
November 11, 2020

I have really been able to see a difference in the wrinkly skin--especially at the base of my neck and on my upper arms. When I get lazy and do not use it consistently, I can really tell a difference. I am very pleased with this product.
Ann T.

Date of experience: November 10, 2020
Australia
1 review
0 helpful votes
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City Beauty Delivers.
November 10, 2020

City Beauty Scientifically produced Beauty Products made of them. Their products meet the highest standards and produce the claims made of each and all of them. Why choose any other Company when these deliver as stated.

Date of experience: November 10, 2020
Ohio
1 review
0 helpful votes
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Beautiful skin
November 10, 2020

During the change of seasons I am usually trying to stay hydrated. This product makes my skin silky soft and the "crepe" appearance is smoothing out. I am very proud of myself in the mirror.

Date of experience: November 10, 2020
Massachusetts
1 review
0 helpful votes
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Surprisingly Effective
November 10, 2020

City products for lips were my first purchase. I honestly didn't think they'd work, but they do. I'm hooked on getting a little volume boost each day. I tried both the line fuller and firming cream next and had similarly successful experiences. At this point, I'll just get whatever else City makes!

Date of experience: November 10, 2020
Nevada
1 review
0 helpful votes
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I really like how the City Beauty products take care of my skin. My arms are less crepey and my jowls less pronounced. But I feel like I'm destroying the planet every time the products arrive. There is too much packaging, and the website provided no option to combine my monthly deliveries into one delivery and one carton.

Date of experience: November 9, 2020
Georgia
1 review
0 helpful votes
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Amazing results
November 10, 2020

I use InvisiCrepe everyday. It has made an unbelievable improvement to my arms. It applies easily & soaks in quickly. My sister has started using it as well. There are a lot of products out there that claim to help aging, crepey skin & I have tried a few of them. There is one huge difference between them and InvisiCrepe and that is InvisiCrepe works! I certainly would not want to be without it, so I try to keep stocked up. Thanks City Beauty all of the wonderful products you offer. They have helped me feel better about myself.

Date of experience: November 9, 2020
Colorado
1 review
0 helpful votes
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WOW!
November 10, 2020

I've been using the Invisicrepe Body Balm for a year and I can't go a day without it. I use it on my legs, torso and arms and notice a difference. I don't think my skin looks like your average 56 year olds. And I'm very exposed as I teach Zumba and spin classes so my arms and legs are very visible

Date of experience: November 9, 2020
Australia
1 review
0 helpful votes
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Crepe Balm
November 10, 2020

I love the way my skin feels after using this product. Unfortunately, I have not seen any improvement in the look of my skin. Delivery time was very good, especially as I am in Australia and there is a pandemic.

Date of experience: November 9, 2020
Virginia
1 review
0 helpful votes
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InvisiCrepe Works
November 10, 2020

I have used Inviscrepe for about a year now and can really tell the difference in my chest area, the lines have almost disappeared. It does not work as quick as it says, but it does work. I use it on my upper arms as well and in the summer when many have that crepe skin on the back side of their arms, i do not. If I do not use the cream for a couple of days, it does come back.
I love the how the intense moisturizer makes my skin feel.

Date of experience: November 9, 2020
Oregon
1 review
0 helpful votes
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Miracle cream
November 10, 2020

I was actually amazed that this cream really worked! I didn't really expect much, but was pleasantly surprised when i used it and noticed a difference.

Date of experience: November 9, 2020
Canada
1 review
2 helpful votes
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Loose skin
November 10, 2020

I have only been using the cream for a week now, haven't noticed any difference yet but will continue using.

Date of experience: November 9, 2020
California
1 review
0 helpful votes
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Turkey neck be gone!
November 10, 2020

I am a 42 y/o woman with fair Irish skin and have noticed the skin on my neck has aged dramatically within the past few years, facetime with kids, pictures with my head turned all emphasized the gross turkey skin appearance that aged me dramatically!
I have used multi action sculpting cream and it worked very well too but I feel like this works even better, has a lighter feel and doesnt cause breakouts on my sensitive skin. I swear, it has turned back the clock by at least 5 years and Ive only been using it for a few weeks. Also, a little goes a long way so it lasts and Im even using it on my old lady arms too now! Im hooked!

Date of experience: November 9, 2020