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City BeautyReviews 1,367

3.6
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City Beauty Reviews Summary

The company, City Beauty, has garnered mixed feedback regarding its products and customer service. On the positive side, many customers report effective results from various skincare items, noting improvements in skin texture and appearance. However, significant concerns arise around customer service, particularly regarding communication issues, delayed shipping, and difficulties with returns. Some customers express frustration over billing practices and lack of timely support. Overall, while the product quality is often praised, the company must address its customer service shortcomings to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
121
value
133
shipping
135
returns
53
quality
131
Nebraska
1 review
0 helpful votes
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It works!
December 6, 2020

Invisicrepe body balm is wonderful! I am 70 and am able to wear short sleeve shirts again! It absorbs quickly and I still do upper body exercises but I see quicker results. City Beauty is the only beauty brand I use because it works!

Date of experience: December 6, 2020
Colorado
5 reviews
1 helpful vote
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You can't prevent aging!
December 5, 2020

Ladies please be realistic. Aging will happen and no amount of wonder cream will prevent this. Take care of your skin with diet, sunscreens and don't smoke.

Date of experience: December 5, 2020
Georgia
1 review
0 helpful votes
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City Lips is a fabulous product that hydrates, plumps and reduces lines around the lips. I was shocked at how well it really does work. I will never be without it and can't wait to try other City Beauty products!

Date of experience: December 3, 2020
Pennsylvania
1 review
0 helpful votes
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Inviscrepe body balm
December 1, 2020

I like the texture of the cream and feel it is helping. I do wait for a sale as product is a little pricey.

Date of experience: December 1, 2020
Australia
1 review
0 helpful votes
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SO FAR SO GOOD
December 1, 2020

I have been using the product for about 2 weeks and it appears to be doing what it claims. I look forward to another 2 weeks of use, but it looks promising.

Date of experience: December 1, 2020
Australia
1 review
2 helpful votes
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They keep delaying your order until you give up! They can't get your order to ship out from their warehouse to overseas even after 3 months of ordering! Ironically, they still keep sending you messages for all the promotions and hoping you to order more!

Date of experience: November 30, 2020
Canada
1 review
0 helpful votes
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I have just started to use the cream and I like the way it feels, also the fragrance is very pleasing.
I hope it helps renew my skin.

Date of experience: November 28, 2020
New York
1 review
0 helpful votes
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I'm 77 years and found this the best product I have bought. I only have used it for a month on my arms and especially my hands with excellent results. My skin loves this cream and I'm looking forward to even better results as I keep using it. --Eva B.

Date of experience: November 26, 2020
Alabama
1 review
13 helpful votes
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Brow Boost
November 26, 2020

I used Brow Boost as recommended twice a day, morning and night, until product was completely gone. I had ABSOLUTLEY NO results with this product! Very disappointed! I am also currently using Multi Action Sculpting Cream with no results. I have a little cream left in that jar and will use until gone. City Beauty products are a pricey scam. No results for any product I have used. False advertising.

Date of experience: November 26, 2020
Canada
1 review
0 helpful votes
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Invisicrepe
November 27, 2020

The cream Invisicrepe is excellent. But it wont fix the crepe skin but it does help alot. It smooths the skin and helps it look a little younger.

Date of experience: November 26, 2020
Missouri
1 review
0 helpful votes
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InvisiCrepe
November 26, 2020

I'm 68 and have used several products. My arm had a spot of dermatitis, and I itched so bad. None of the lotions or the products I bought were helping. So I tried InvisiCrepe and the dermatitis is gone! I actually bought it for my sagging arm skin and I see slight improvement. I purchased more of it. I love how it feels.

Date of experience: November 26, 2020
Idaho
1 review
0 helpful votes
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InvisiCrepe is great!
November 24, 2020

I was afraid that nothing would ever help my neck at my age. I decided to start trying InvisiCrepe. I have found that after using it for a couple of months, my neck is beginning to look better.

Date of experience: November 23, 2020
Washington
1 review
1 helpful vote
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InvisiCrepe Body Balm
November 23, 2020

I'm 60 years old and just in this last couple of years my skin has gotten dry and drier... i tried natural moisturizers like coconut oil and Vit-E, was already drinking lots of water but my skin was still dry, like a dessert. Then this last summer noticed my legs where getting creepey crape, Ughhh! A dermatologist recommended Eucerin... and said there was nothing i could do. Well... those words don't set good with me so i persisted in doing my "home work", reading about dry skin and so forth. I eventually ran into the City Beauty site, it was very educational and seemed to be a straight shooter regarding their products. I ordered the Crepe cream... 2 jars, still on my first one and have found that my skin feels so much better, looks better too! I don't have pictures of my legs. Lol. But hopefully will still convey that "This is good stuff"!

Date of experience: November 23, 2020
Louisiana
1 review
0 helpful votes
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Visible Improvement!
November 23, 2020

I purchased the InvisiCrepe Body Balm to try on my neck and upper chest. At first I didn't think it was doing anything until my husband mentioned he noticed a difference in a picture the two of us took about a month after I started using the product. To my surprise when I compared some photos taken about 6 months apart I could see a huge difference. I wish I had take a picture right when I started but my husband proved to me that this product is really working. I have purchased a second container and I am hooked on it! I love how it feels and I plan on using it on my upper arms as well. Thank you for this amazing cream!

Date of experience: November 23, 2020
Nevada
2 reviews
0 helpful votes
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Gullible Again
November 22, 2020

I thought when I was ordering INVIsicrepe,
"Well, here you go again ms. Gullible... ordering a product off the internet because they have a great ad."
Well it arrived and I determined that I was going to follow the directions. I would give it 2
Months. Now, I only wish I had photos to prove how miraculously this product has changed my upper arms. I am 74 years old and never dreamed I would once again be able to wear short sleeved dresses. Thank you City Beauty. You have restored my faith.
Your company believes IN TRUTH IN ADVERTISING. And I believe in this product.
Roseanne Peters

Date of experience: November 22, 2020
Canada
3 reviews
0 helpful votes
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Improvement
November 21, 2020

My skin has improved in places. I don't use it twice a day as I am lazy sometimes and can't be bothered using the product all over. I use more in the worst areas and have found some improvement. The wrinkles in my inside elbow have gone, vanished and I am working on my legs. My chest is not bad and after using visi crepe on it I use the other cream to help sculpt the area. My face has seen some wear and I am 70, so it will take some time. The wrinkles around my mouth have lessened and that pleases my very much. I thank you and I will persist.

Date of experience: November 20, 2020
Arizona
1 review
0 helpful votes
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Great product
November 20, 2020

I thought I would try this because my neck is showing my age. I tried the InvisiCrepe Body Balm, and Wow, it really works. I'm on my second jar and I plan to start using it on my arms. Thanks City Beauty

Date of experience: November 19, 2020
California
1 review
0 helpful votes
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Lovin' City. Beauty
November 20, 2020

I was blessed to look young until I hot 60. Then gravity got me good. City Beauty has reversed this. Thank You City Beauty

Date of experience: November 19, 2020
Australia
1 review
2 helpful votes
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BE CAREFULL
November 17, 2020

Be careful. They started withdraw money from my account automatically every month and send the same product.

Date of experience: November 17, 2020
Ohio
1 review
0 helpful votes
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Love it!
November 17, 2020

Love these products. I have used all of them. Instantly soaks in and makes your skin feel firmer and uplifted.

Date of experience: November 17, 2020