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City BeautyReviews 1,367

3.6
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City Beauty Reviews Summary

The company, City Beauty, has garnered mixed feedback regarding its products and customer service. On the positive side, many customers report effective results from various skincare items, noting improvements in skin texture and appearance. However, significant concerns arise around customer service, particularly regarding communication issues, delayed shipping, and difficulties with returns. Some customers express frustration over billing practices and lack of timely support. Overall, while the product quality is often praised, the company must address its customer service shortcomings to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
121
value
133
shipping
135
returns
53
quality
131
Illinois
1 review
0 helpful votes
Follow Pattie S.
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I love the smooth feel and smell of this lotion/balm. It absorbs beautifully and makes my skin feel great! I truly can't get enough of it! I want to use it on my entire body... everyday. I hope it's dealing with my beginning stages of crepe-y skin... but it's hard to tell. Like the hot sauce commercial says... I put that s*#t on everything! I would love to share it with all my friends... I purchase this as a gift with that intention. But because I love it so much... I'm embarrassed to say I end up keeping it and using it for myself instead.

Date of experience: December 29, 2020
Massachusetts
2 reviews
0 helpful votes
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Rip off
December 25, 2020

Cannot see ANY different with this 50 buck creme, its BS, all marketing, no results. I have a tube of it if any body wants it. Its not worth the postage, honestly. Do not waste your money.

Date of experience: December 23, 2020
Alabama
1 review
1 helpful vote
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The Best!
December 24, 2020

Love this! Works instantly! Can't do without it! I'm addicted! Needs to be in a bigger jar! City Beauty ensures quick delivery and has always honored any shipments I didn't receive! Thank you City Beauty!

Date of experience: December 23, 2020
Australia
1 review
0 helpful votes
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Good
December 22, 2020

I feel that it has improved my skin but I need to use it for a lot longer, Lynette Buckwell. I am also using the sculpting cream which I like very much thank you

Date of experience: December 21, 2020
Australia
1 review
3 helpful votes
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InvisiCrepe Body Balm
December 21, 2020

Leaves my skin feeling Beautiful. I have only just started using it but I feel confident enough to wear short sleeves and knee-high dresses now.

Date of experience: December 20, 2020
California
1 review
1 helpful vote
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This is the best product that I have tried for my neck and arms by far. I have been so impressed with every City Beauty product that I have purchased. I'm so glad that I added the second jar of the balm when I placed my order.

Date of experience: December 20, 2020
Massachusetts
1 review
4 helpful votes
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Lost money
December 19, 2020

I paid for products and never received though money taken from account. I would appreciate a response. If no sent please return my money. I have been very disappointed and can not recommend this company

Date of experience: December 19, 2020
Colorado
1 review
0 helpful votes
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Body balm is silky
December 20, 2020

I haven't seen great results yet, but want to keep using it. I like the feel of it and it feels good.

Date of experience: December 18, 2020
Maryland
2 reviews
0 helpful votes
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Less Crepe!
December 17, 2020

This has been the winner of all skin creams. I've tried plenty, and this one seems to reduce the crepey look better than the others. Pretty excellent! Your products do what they say. Hands down.

Date of experience: December 17, 2020
Mexico
1 review
0 helpful votes
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City Beauty Invisicrepe
December 17, 2020

I have used my product just a couple times but must say that it does what it says! I put it on my neck and decolletage and it made a noticeable difference! I also put it on my arms and it worked there as well. I had purchased the lip product from City Beauty and loved it, that's why I had the confidence to order the Invisicrepe. Thanks for continuing to create great products to keep us young!

Date of experience: December 16, 2020
New Jersey
1 review
0 helpful votes
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Crepe skin
December 16, 2020

This product does help alot. You notice it after first use. I do have to apply twice a day. I do recommend this product.

Date of experience: December 16, 2020
Florida
1 review
0 helpful votes
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A Natural Healthy Look
December 16, 2020

I apply a very little amount to my face after washing my face to help moisturize my skin. It is not oily, it does not flake, it does not clog my pores, it leaves my skin moist and soft to the touch with a natural healthy appearance. I am on my second reorder, I am not sure but I don't think it has eliminated any fine lines. I am sure it is helping to prevent new ones.

Date of experience: December 15, 2020
Florida
1 review
0 helpful votes
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Wowww
December 15, 2020

I purchased inviscrepe because of my hands and neck. They were so so so dry and not much seemed to help. This product is a miracle. I love the light whipped texture as well!

Date of experience: December 15, 2020
Australia
1 review
0 helpful votes
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First impression
December 14, 2020

The cream is light to the touch. So far feels good on the skin. As I have sensitive at present the cream has not caused any discomfort. So all good.

Date of experience: December 14, 2020
Florida
1 review
0 helpful votes
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At my age I need to stand in a vat of this stuff! LOL My skin looks a lot smoother and younger and I soon will be 70 years young.

Date of experience: December 13, 2020
Canada
1 review
0 helpful votes
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Lovely product
December 12, 2020

Cream is lovely and soothing on dry skin. Haven't used it longterm yet to see if there are lasting results. It gets used up quickly as
It absorbs into the skin.

Date of experience: December 11, 2020
Canada
1 review
0 helpful votes
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Crepe Body Balm
December 12, 2020

My skin looked better after several applications. It's much smoother and doesn't appear creepy. Provides amazing hydration. I love it. Definitely will purchase more

Date of experience: December 11, 2020
Texas
1 review
0 helpful votes
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Magic cream!
December 12, 2020

I work out daily and Im in very good shape especially for my age but even so I noticed my skin was getting that crepe look on my arms. I tried Crepe Erase and although it is a good product to moisturize those areas the results I have gotten from City Beauty's cream are amazing. It is so moisturizing that the results lasted much longer than any thing else I have tried. My skin feels so soft and silky. I would recommend this product to anyone wanted smoother skin.

Date of experience: December 11, 2020
Arizona
1 review
0 helpful votes
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"Luxury in a jar"
December 10, 2020

We all age but this luscious skin balm is a hydration bomb for your body. My skin soaks up the moisture and stays looking moisturized all day. No more crepey arms and legs:-)

Date of experience: December 9, 2020
Australia
1 review
0 helpful votes
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Miracle cream
December 9, 2020

Love this cream, so luxurious, works into the skin so well. My skin just disks up all the moisture. Would highly recommend

Date of experience: December 8, 2020