Will recommend them for any pet nanny service. They found me the right quotes from a range of suppliers.
Everything went as scheduled. Driver gave us great service. We had our new puppy picked up delivered without any issues.
Citizen shipper connected me with a dog nanny who delivered my pup from NJ to NH. Very professional safe service!
Thank you for the great service! I'm glad I chose to have our puppy transported by your drivers. They were fast and efficient.
Thank you for your review Ann, we're happy that you were able to find a reliable driver for your transportation needs using our website :)
Diligent and kept in touch though out journey. We definitely recommend them. They obviously loves animals. ‘Paw' some animal transportation.
They helped me transport my motorcycle at the last min. Amazing service. I went from north Carolina to Virginia.
Loves this service! I was so nervous having someone else pick up my puppy, and had a wonderful experience after all. 1000/10 recommend!
They gave us many companies to choose from. We found a great transport company that brought our new puppy home safe.
I got tons of offers and ended up taking Jeanettes offer, she did an amazing job and I highly recommend her!
On-time courteous and very helpful couldn't have done it without them when no one else would do it they did it.
I had a excellent driver in less than 15min. Everything went the way it should. Driver, communication and delivery went perfect.
ThIs company post fraudulent reviews, please beware when deciding to use citizenshiper as they will not let you post an honest/low review. I did numerous reviews on pet carrier services but ultimately chose CitizenShipper because of the company reviews. I felt confident that my dog would be transported with no issues, so I paid the deposit, spoke with my carrier on numerous occasions, and confirmed my trip through follow-up messages. I received a cancellation from my carrier on the evening before my shipment, which was a Friday night. My military move, flight arrangements, and children school attendance was ruined by the carrier. There is no customer service phone number to speak with anyone, so there is no immediate remedy other than resubmit a new shipment, pay and, hope that you get a forthright carrier. There is only email, which doesn't help a one day deadline. In my case, The driver used an excuse stating that her vehicle was being repaired. However, her profile shows her making a delivery within the same time frame. Its apparent that she wanted to move my appointment around to make more money. After a very tormented and agonizing experience with this company, I wrote a review which I noticed wasn't posted. When I asked (in an email) what happened to my review. I was told that since the carrier notified me, it didn't count against her. I don't get a chance to post a review. I thought that was the most unprofessional and insensitive thing I had ever heard being that my shipment was canceled on extremely short notice with no way to recover. I explained to the company that since I'm not able to post an honest review, then I will use other platforms to warn innocent people of citizen's misleading practices.
Needed to ship some rocking chairs
Great experience
Good communication
Very happy with the overall experience
Outstanding job, she kept us informed about our pet at all times
Reasonable rates and she took all of his belongings,
Thank you once again Celia Cambell
Outstanding job
This company truly saved me, I truly felt my furry loved ones were safe and I couldn't be more thankful.
I had my doubts at first but the overall experience was excellent, I highly recommend Dan from Nationwide Pet Transport, LLC. Superb service.
Answer: Teresa, thank you for your question! As a shipping customer, besides the payment for the quote provided by the driver using our website, you are due a small booking fee which depends and fluctuates based on the bid. To learn more about how fees work, please visit out help center article -https://citizenshipper.zendesk.com/hc/en-us/articles/202363429-How-much-does-it-cost-to-use-CitizenShipper-
Answer: The driver directly you just pay the booking fee to the site when you accept the bid.
Answer: You should be able to google them and find reviews, meanwhile when you click on their business information it tells you if they are certified and verified that is all you really need and then there are reviews posted their along with their star rating and how many transports they have completed.
Answer: Hi Derri, if that company is listed on our site and has done deliveries, they may have reviews from previous customers.
Answer: Hi Elizabeth, we sure can transport birds. Just go to www.citizenshipper.com and list your posting with the location, the type of bird, and the dates you need to transport. You will then receive bids from drivers and can communicate with any of them until you find the one you want.
Answer: My booking fee was US$79 and did not get my US$25 rebate as promised in an email from CitizenShippers. Booking fee far to high
CitizenShipper has a rating of 3.3 stars from 1,070 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CitizenShipper most frequently mention great experience, pet transport and fur baby. CitizenShipper ranks 4th among Mail Forwarding sites.
Thank you for your review, we hope to have you as a customer again in the future for all of your pet shipping needs! :)