CitadelServers

Very reliable servers and has a great interface than other providers. Really loved their quick acting support which resolves issues in a timely fashion.

I am amazed that they have cool features such as Steam Workshop inside the server.
I am struggling to install mods on the local server, now I can easily host a server!

Citadel does Good servers, rented new dont starve together server and works fine, no issues and sales rep in live chat was helpful

I ordered a Valheim server with them a few years ago. Recently the game launched an update that makes it available for Xbox Game Pass. Now, they provide us both options for cross-play which is so awesome as we can now play with the much bigger community without losing anything from scratch!

Right now, I have five different game servers with them.

Service provided did not work at all, despite hours of trying to get it working.

Do not waste your time or money on this provider, find a different one.

I've been playing on their Ark game server which is located in new york for the past seven months and we all like it there. We tried to change locations just for the sake of it, and they happily moved our server to where we requested it. We had a lot of requests, and they helped us and got back to us very timely which is I like the most here in Citadel.

I am glad that they transitioned to a newer machine to the latest Ryzen 9 7000 series.
My server performance has been boosted like a rocket including the memory of my server.

Back then, I was struggling to maintain a few mods to my server, now I got tons close to a hundred while having a stable connection with my friends. I just extended for another year as my community grows bigger and bigger. Now I got Rust, DayZ, and Arma 3 running with them and my community helps me pay with the server which is great to make a stable relationship with the crew!

So far, the most decent CS:GO server that we hosted for tournaments.
I like the interface as we can change maps right away and can also do it via smartphone.
Very convenient.

Company does what it says on thr tin, thst is fast setup, great performance and friendly staff.

I recommend them

Wunderbare Hosting-Firma, die ihren Kunden sehr hilft. Ich schätze ihre Bemühungen, mir das Gefühl zu geben, respektiert und erfüllt zu werden.

Ich habe seit einiger Zeit einen Valheim-Server mit Citadel gehostet und bisher fand ich den Service sehr gut. Die Benutzeroberfläche ist einfach zu bedienen und funktioniert gut. Es gibt einige Dinge, die vereinfacht werden, wodurch sich die Kontrolle, die Sie haben, geringfügig verringert. Im Allgemeinen wird die Verwaltung des Servers für weniger erfahrene Personen jedoch erheblich vereinfacht.

Ich habe einige Support-Fälle mit ihnen angesprochen und jedes Mal, wenn die Antwort schnell war und die Probleme schnell gelöst wurden.

Citadel servers provides good services and a good customer support. They quickly sort things out when there are issues with my server. That is the reason why I am staying on this host. Would recommend!

They told me I had no limit on the ram the server used which is nice... until you realise that when you make the map slightly bigger (from 2000 to 4000) the server crashes becauseit runs out of memory which $#*!ing sucks. The only reason why its not a single star review is because they answered my tickets pretty fast

These guys are one tough cookie, really go out of their way to help their clients, i wanted support for valheim plus for my server and they added it within a few hours, amazing support! So glad i found this host

These guys have no idea about how to run a server. I paid for a month of Conan Exiles server and couldn't play for a single day because their machines can't handle and oldish game like that. Their support service is laughable to say the least, asking all the same questions every other day, while ignoring the real issue, which is their hardware not being able to run a server. It's a total waste of money, time and patience.

Red dead redemption 2 server is totally scam is not work at all they have no idea what they doing or how to fix it there is not enough Knowledgebase other then how to activate your key... My server was not working at all since first day purchase spent almost $60 for all that crap they offer. When request refund no respond other then terms of service, we can provide a pro-rata credit LOL this company is Joke good luck..

Started an Ark SE server with them. It was decent, not great, with lag issues every so often. We paid for a second server to cluster with it and set it up on our end exactly as their web site said to. Then had to send in a support ticket for them to finalize it on their end. Fine. 12 hours later they finally send a response saying they are done. Lo and behold, the cluster does not work. Send in a ticket. 8 hours later we get a response and reply to it acknowledging they want us to sign out so they can test the server. 7 hours later they respond to the reply and we reply to that. 12 hours later still no response back from them. We still can't use either server. 3 days this goes on. We cancel the second server since it's obvious they can't fix the issue. Their terms of service state clearly we are due a refund of the cost of the server since they owe 5% of the monthly fee for each hour the server is unavailable because of issues on their end, and also they have a 7 day refund policy if not completely satisfied. So, they owe us a refund for the month on the primary server because it wasn't available and the second server was cancelled in the 7 day refund period. Instead of refunding our money, they give us credit to use on another server. Complete bs. This company can't provide the service they claim, lack the ability to support their service and then refuse to honor their terms of service.

I purchased a game server called counter strike global offensive and it was setup fast, joined server fine, game panel seems to have everything i'd expect, not tried support as it's been pretty smooth thus far, so good.

Canadian ping is good for west coast too

I would say this is a good host, i wanted to leave feedback after Brian helped me with clustering my ark survival evolved servers, he went above and beyond for me and answered all my queries. This host prices might be low but you get First Class service.

Firstly, i'd like to say thank you to the support for going out of their way to help me with my Valheim server, secondly, i'd like i mention these guys have really great hardware that they use for game hosting, was suprised to be on a new Ryzen 5th gen server, they have some real investment here to make clients happy!

Ok, so i have rented a valheim server with them in the UK ( London) and it's been running very well, super fast and they allow world importing via their game panel, best choice i made in awhile.

I just rented Valheim after i spoke to Michael in live chat, he was very helpful, very please with the support and they helped me get started, First class service right here

Customer service ranges from somewhat competent to absolutely useless. I was simply trying to run a small server on ARK for just me and my girlfriend. Talked to a lady named Cheryl at the start who was able to do plenty to help me when I began, and then everyone after her just brushed me off and told me to open a support ticket and talk to the specific teams for things since they would be more "qualified to give the assistance you need." It takes hours just to get into a live chat anyways. I waited for about 3 hours before someone joined and proceeded to tell me, "sorry you'll have to open a ticket for that, we only provide the pre sales assistance, nothing more." And their support ticket system is a joke, it takes hours for a reply from them there as well, and even then the replies that they give is the equivalent of, "well have you tried turning it off and back on? Well did you try reading this?" It's laughable how they try and don't try at the same time and how there seems to be such a massive gap in knowledge in their team without them even attempting to do anything more. Definitely look into other options for server hosting this has been and continues to be a bad experience. I'm fearful of what'll happen when I get a reply about my refund seeing as how they supposedly withhold the refund as a credit in the company.