How easy is it to get a hold of customer service at CitadelServers?

Question

Hans G. · Accepted Answer

We offer support 24/7 which is ticket based for technical support.

Harry B. · Answer

Easy with live chat or ticket, idk if they do phone

Cameron B. · Answer

They will reply within a day or two, but they are not at all helpful or actually help dig into solve a problem

Mica J. · Answer

Live chat is only for selling you services. If you want tech support or request refund or anything that doesn't count as sales, you have to submit a ticket. Sometimes they are quick and sometimes they are not.

CitadelServers
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