How easy is it to get a hold of customer service at CitadelServers?

asked by Jennifer K. on 2/21/20

2 Answers

We offer support 24/7 which is ticket based for technical support.

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Live chat is only for selling you services. If you want tech support or request refund or anything that doesn't count as sales, you have to submit a ticket. Sometimes they are quick and sometimes they are not.

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