How easy is it to get a hold of customer service at CitadelServers?

asked by Jennifer K. on 2/21/20

2 Answers

We offer support 24/7 which is ticket based for technical support.

Helpful (2)

Live chat is only for selling you services. If you want tech support or request refund or anything that doesn't count as sales, you have to submit a ticket. Sometimes they are quick and sometimes they are not.

Helpful (0)

Add your answer

Posting guidelines

Ask a question

Get answers from the CitadelServers staff and other customers.

Posting guidelines
×
Have a question about
CitadelServers?
Post Review