How easy is it to get a hold of customer service at CitadelServers?

asked by Jennifer K. on 2/21/20

4 Answers
Thumbnail of user hansg35

We offer support 24/7 which is ticket based for technical support.

Helpful  (2)
Thumbnail of user harryb629

Easy with live chat or ticket, idk if they do phone

Helpful  (0)
Thumbnail of user cameronb306

They will reply within a day or two, but they are not at all helpful or actually help dig into solve a problem

Helpful  (0)
Thumbnail of user micaj4

Live chat is only for selling you services. If you want tech support or request refund or anything that doesn't count as sales, you have to submit a ticket. Sometimes they are quick and sometimes they are not.

Helpful  (0)

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